Terms and Conditions

www.dedenbeauty.com (“Site”, “we”, “our”, “us”) is owned by De-Den Beauty House Pte Ltd. We may add additional Sites from time to time as we expand our beauty portfolio and these Terms of Use will govern those new Sites when added. You may be accessing our Sites from a computer or mobile phone device (through an iPhone application, for example) and these Terms of Use govern your use of our Sites and your conduct, regardless of the means of access.

We also like to interact with you on third party sites where we post content or invite your feedback, such as on Facebook, Instagram, Twitter and Youtube (“Third Party Sites”). Our Terms of Use and other areas of our Sites provide guidelines (“Guidelines”) and rules and regulations (“Rules”) in connection with our Interactive Services, including services that involve Third Party Sites, but De-Den Beauty House does not control those Third Party Sites, and these Terms of Use, our Guidelines and our Rules do not apply to companies that De-Den Beauty House does not own or control, or to the actions of people that De-Den Beauty House does not employ or manage. You should always check the terms of use posted on Third Party Sites.

By using the Sites, you agree to these our Privacy Policy and our Conditions of Sale. If you do not agree with any of these, you should not use our Sites. De-Den Beauty House reserves the right to change or modify any of the terms and conditions contained in the Conditions of Sale from time to time at any time by giving you notice via our Sites. Your continued use of the Sites following posting of any changes or modifications constitutes your acceptance of such changes or modifications and if you do not agree with these changes or modifications, you must immediately cease using the Sites. For this reason, you should frequently review our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Sites.

1. INTELLECTUAL PROPERTY
1.1 You may use the Sites only in the manner permitted by this Agreement.
1.2 All intellectual property rights (including, without limitation, copyright, trademarks, patents, design rights and all other forms of intellectual property rights existing in the world) in the Site are owned by or licensed to De-Den Beauty House. Nothing in these Terms of Use constitutes a transfer of any intellectual property rights.

2. REGISTRATION
2.1 To use some of the services or features made available to you on these Sites you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address info@dedenbeauty.com. We may also change registration requirements from time to time.

Please refer to our Privacy Policy for information about how we use your data.

3. ELIGIBILITY TO PURCHASE
3.1 In order to make purchases on the Site you will be required to create an account by providing your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you may be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
3.2 The Site is available only to individuals and others who meet De-Den Beauty House terms of eligibility. Products and services purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit.
3.3 If any minor uses any service and/or product from De-Den Beauty House, it should be only after the legal or parental guardian has given consent.
3.4 De-Den Beauty House reserves the right to terminate your account without prior notice if these Terms of Use are violated or if we decide in our sole discretion that it is in De-Den Beauty House's best interests to do so.

Please refer to our Privacy Policy for further information about how we use your data.

4. PRODUCT INFORMATION
4.1 All material and information presented by the Site, related Sites is intended to be used for personal educational or informational purposes only. The results reported, if any, may not necessarily occur in all individuals.
4.2 All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients of products to avoid potential allergic reactions. Use of the Sites is not meant to serve as a substitute for professional medical advice: these Sites are solely online stores for specialty beauty products. Please consult with our therapists regarding the use of any goods, products or information received from the Sites before using or relying on them.
4.3 Products displayed on the Sites may be available in De-Den Beauty House retail store in Singapore.
4.4 Occasionally there may be information on the Sites that contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. If we discover an error in the price of any product and/or service which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your appointment and/or order at the correct price or cancelling it. If we are unable to contact you we will treat the appointment and/or order as cancelled. We are under no obligation to fulfill your appointment and/or order if the price listed on the website is incorrect (even after it has been acknowledged by us).

5. APPOINTMENT AND CONFIRMATION
5.1 All appointments are subject to acceptance and availability.
5.2 De-Den Beauty House reserves the right to cancel or change appointments arising from a violation of these Terms of Use, as determined by De-Den Beauty House in its sole discretion.
5.3 If you access and use the Site on behalf of another person, you represent that you have the authority to bind that person as the principal to these Terms of Use. To the extent that you do not have such authority, you agree to be bound to these Terms of Use and you accept liability for harm caused by any wrongful use of the Sites or Content.
5.4 Once you have submitted your appointment, you will receive an email acknowledging the details of your appointment. We may then follow up with a reminder call and/or email prior to the appointment date.
5.5 Unless you cancel your appointment, acceptance of your appointment and completion of the contract between you and De-Den Beauty House will be completed when we email you to confirm the appointment. The sale contract is therefore concluded in Singapore and the language of the contract is in English.
5.6 We reserve the right to cancel your appointment in the event, for example, that we are unable contact you through various means to confirm and/or remind you about your appointment.
5.7 We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
5.8 Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products, services and/or schedule of doctor’s availability. If we discover an error, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a service and/or appointment that was advertised at an incorrect price, day and/or timing and reserve the right to cancel such an order/appointment that has been accepted or is under pending. If you have already paid for the Goods, we shall recommend an alternative product and/or service and will/may refund the full amount as soon as we are able. In the event that products and/or services are removed, we will recommend an alternative product and/or service and will/may process your refund.

6. PAYMENT
6.1 Payment can be made by Visa, MasterCard, and any other methods which may be clearly advertised on the Site from time to time.
6.2 You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to De-Den Beauty House, we will not be liable for any delay or non-delivery.
6.3 De-Den Beauty House takes reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

7. MODIFICATION OF CONTENT
All Content that you submit is not confidential and may be used at De-Den Beauty House’s sole discretion. We may or may not pre-screen Content. However, we will have the right (but not the obligation) in our sole discretion to pre-screen, change, condense or delete any Content on the Sites. In particular, De-Den Beauty House and its designees will have the right to remove any Content that we deem, in its sole discretion, to violate the Guidelines, or any other provision of these Terms of Use or is otherwise objectionable. De-Den Beauty House does not guarantee that you will have any recourse through the Sites to edit or delete any Content you have submitted. De-Den Beauty House reserves the right to incorporate any Content you have submitted into any account you may have, now or in the future, as a registered user of the Sites. Ratings, written comments, questions and answers are generally posted within two to four business days. However, De-Den Beauty House reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not De-Den Beauty House, are responsible for the contents of any Content you submit. None of the Content that you submit shall be subject to any obligation of confidence on the part of De-Den Beauty House, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

8. RESERVATION OF RIGHTS
De-Den Beauty House reserves the right to modify, discontinue or disable the Sites or any part of the Sites at any time, either on a permanent or temporary basis. We will provide you with prior notice of such modifications, discontinuations or disabling where reasonable practicable, by posting such notice on the relevant Sites. De-Den Beauty House reserves the right, at any time, without notice and in its sole discretion, to terminate your license to use the Sites and to block or prevent your future access to and use of the Sites, where you have failed to comply with these Terms of Use. We may access, preserve and disclose your account information and Content in accordance with our Privacy Policy, including if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to

(i) comply with legal process;
(ii) enforce these Terms of Use,
(iii) respond to claims that any Content violates the rights of third parties,
(iv) respond to your requests for customer service, or
(v) protect the rights, property or personal safety of De-Den Beauty House (and its employees), its users and the public.

9. REPRESENTATION AND WARRANTIES
No representation or warranty is made by De-Den Beauty House that the use of the Goods and/or Services will meet the customer's requirements, irrespective of whether we have knowledge of your expectations as regards the use of the Goods and/or the Services. No representation or warranty with respect to merchantability, quality, fitness for any particular purpose, condition, durability or suitability of the Goods and/or the Services is given or implied by the Company. All guarantees, warranties and conditions (including any conditions as to quality or fitness for any particular purpose) whether express or implied by statute, common law or otherwise except as expressly provided in these Conditions are hereby excluded and negatived. You acknowledge that you are accepting the Goods and/or Services at his/her own risk.

10. INDEMNIFICATION AND LIMITATION OF LIABILITY
10.1 You agree to defend, indemnify and hold harmless De-Den Beauty House (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages of every kind and nature, known and unknown, including reasonable legal fees, arising out of:

(a) your use of and access to the Sites;
(b) your violation of any term of these Terms of Use;
(c) a breach of your representations and warranties set forth above regarding Content;
(d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or
(e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms of Use and your use of the Sites and the Interactive Services.

10.2 De-Den Beauty House will not be liable for any claim arising out of your incorrect or improper use of a Product, including use that does not comply with any Product instructions or that would be otherwise unexpected or unreasonable.

11. SEVERABILITY
Each of the foregoing Clauses 9 and 10 is to be construed as a separate limitation (applying and surviving even if for any reason one or other of the said clauses is held to be inapplicable or unreasonable in any circumstances) and shall remain in force notwithstanding termination of this contract between you and De-Den Beauty House.