SKYLINE MAGNET CENTER

RAIDER NATION TECHNOLOGY SERVICES

"Raiders in Pursuit of Excellence... Match Our Energy"

Skyline Technology Services

Welcome to the Skyline High School Technology Services site. Here, the latest news, helpful tips, forms, links, and other resources will be posted to assist with your technology concerns and daily tasks. New and additional information will be posted to this site as needed. Please make it a point to visit our site weekly for updates.

SPECIAL KUDOS AND ACCOLADES TO OUR RAIDER NATION NAF-IT PRACTICUM PROGRAM

The 2021-2022 school year brought about a swift change in our technology department. The NAF-IT Practicum class was infused into the technology services of Raider Nation, without a blueprint in sight. We were challenged to develop a curriculum to fit our needs and goals.

We focused on developing two businesses to utilize an ongoing work environment for our on-campus scholars, whose academic schedules could not afford them time for off-campus employment.

The students came up with a messenger service, "Raiders Rapid Messenger Services" and the "S.W.A.T. (Students Working to Advance Technology) Team".

Raiders Rapid Messenger Services -

Office/Teacher Assistance - Campus Wide
Software Services
Copier Services
Password Reset Assistance
Desktop Publishing Tasks

S.W.A.T. Team - Students Working to Advance Technology -

Equipment Removal
Desktop Setup Assistance
Laptop Setup Assistance
Inventory Management Assistant
Copier Services
Hardware Services

The IT Practicum Scholars created, developed, and marketed the concepts expressed during a powerful brainstorming planning meeting. We forged the ideas, concepts, duties, and responsibilities to create a conducive environment of servitude mixed with the unforgettable Raider Nation hospitality.

We will continue our pursuit of becoming productive and caring citizens who are enabled to enhance all working environments through technology. It is our determination to exercise a spirit of team building in the global society in which we live.

Skyline Technology Services - "Technology at your fingertips - with an humbleness of servitude"

NEW!! Skyline Technology Services Staff Resources Symbaloo

One stop shop for your major technology needs.

Click Here

Resources

Help students and parents help themselves by making resources easily accessible.

Technology Forms and Links

Student Wi-Fi Hot Spot Request Form - For critical cases or inquiries, please call (972) 925-5630 or contact your counselor
Skyline Technology Communications Form - https://bit.ly/3oOAPAD
Student LaptopsChromebook Request Form - Have a teacher fill out one form per student at: https://disd.service-now.com
Canon/Xerox Copier/Printer Ink Request Form - https://bit.ly/35H6egS
DG Skyline - Staff Additions Form - https://docs.google.com/forms/d/e/1FAIpQLSd6VIlI7KeTbH_h8uWGWdLGq-gS1GVnLJ3mV3C076Pvf70OPA/viewform
STAFF/STUDENT PASSWORD RESET: https://mypassword.dallasisd.org or Call TAC @ 972-925-5630
Teacher Laptop Request - https://disd.service-now.com/sp/
Xerox Copier Issues: Utilize information on copier labels to report issues. Feel free to utilize the aforementioned link provided, and I will report the incident. Please be patient.
Skyline HS Student Technology Device Delivery List - https://qrgo.page.link/oxDmZ
Skype for Business Handout
Polycom Desk Phones and Skype for Business Resources: https://www.dallasisd.org/Page/25207

RAIDER NATION – A DIGITAL LEARNING NATION

Teacher Resources

Complete Technology Help List:

https://www.dallasisd.org/Domain/2728

Want a Second display option for your laptop??

While supplies last, we have monitors that can be utilized as a second display to assist in the daily multi-tasking duties. First come first served.

Instructions: How to make it work

Set up dual monitors on Windows 10

Select Start > Settings > System > Display. Your PC should automatically detect your monitors and show your desktop. ...
In the Multiple displays section, select an option from the list to determine how your desktop will display across your screens.
Once you've selected what you see on your displays, select Keep changes.

Demonstration video: https://youtu.be/ha6mDdboL9I

**Set up may require an additional inexpensive adapter, not included or furnished.

Trutouch/PROMETHEAN DISPLAY TV management tips

Please remember to turn off your Promethean/Trutouch TVs once you have finished with them. Just like a tv in your home, these TVs are designed to operate for a set number of hours before services or replacement is required. To help extend your classroom tv's lifespan, please turn them off. I have witnessed TVs left on overnight and over weekends. Please comply with this request. Replacements will be hard to come by. You have been notified. Thanks!!

2022-2024 Technology Services Spotlights

2022-2024 UPDATED TECHNOLOGY ACROSS THE CAMPUS!!

The Skyline Technology Services is very proud to announce that technology updates and enhancements have been successfully implemented across the campus!!

The following groups have been included in these services:

Administrative Assistants
Clerical Staff - Attendance Office, Magnet Office, Counselors Suite, Registrars, Testing Coordinators, Copy Room - Updated Systems with Dual Displays
Clinical Staff
Counselors
Leads of Departments (ongoing)
Chromebook/Laptop Exchanges - Distributions/Summer Collections/Fall Redistribution
Skyline Marquee Updates
Skyline HS Control Assets Inventory Management
Assist Campus State/Local Testing
Copier Management Services
Successful IT Practicum Program - Facilitator
- Creation of two campus based services - SWAT Technology Support Services and Raider Nation Rapid Messenger Services
Assist with Dallas ISD NE Quad Technology Services with innovative technology management procedures and services

Raider Nation welcomes two talented staff members who took on the exciting challenge of becoming the 2023-2024 Raider Nation CAMS. Our very own campus media specialists: Mrs. Zenobia L. King and Ms. Amy Brown will handle our device distribution andas well as our campus inventory. Their location of operation is based out of the Skyline HS Media Center, Rm 205.

Students are to report to G56A for the following reasons:

Laptop Repairs
Lost, Damaged, or Stolen Device Reporting
Password Reset Assistance
Laptop Registration Help
Laptop Reimaging/Reset
Equipment Removal Management
Xerox Copier Management

Students are to report to the Library for the following reasons:

Laptop Distribution
Password Reset Assistance
Laptop Registration Help
Lost, Damaged, or Stolen Device Reporting

Emergency Technology Services Contact Forms

Raider Nation Faculty and Staff,

It is crucial for the Emergency Technology Services Contact to be filled out and submitted by every student of the Raider Nation. Communication is the key to effective and efficient services rendered to our students. Here are some scenarios where I may need to pinpoint a student's location or communicate directly with a student:

Password Reset - repeated password resets require passwords beyond the standard/temporary password. Please visit mypassword.dallasisd.org to reset or unlock your account.
Alternate email addresses are needed as an additional form of communication in the event of limited access to their EAD email.
Laptop/Accessories Shipment Information
Technology Reminders & Updates
Emergency Chromebook and Wi-Fi Occurrences (outside posted Chromebook Critical Care Hours)

(Click here for the form)

Promethean Interactive Displays at Skyline Magnet Center

On May 24, 2021, we anticipate the completion of delivery and installation of 103 Promethean Interactive Displays across the Skyline Magnet Center Campus. This will definitely level the playing fields for instructional practices and engagement through enhanced student interaction.

The Zoom Promethean Interactive Display training? Please follow the link for additional details.

Promethean Planet - Interactive Teacher Community

Created by teachers, for teachers, Promethean Planet is a unique teaching, sharing, and support community—your place to connect, create, and change the classroom!

http://www.prometheanplanet.com/en-us/

Promethean ActivPanel Online Course and Help Videos

Online Courses:

· https://learn.prometheanworld.com/us/online-courses/

· https://learn.prometheanworld.com/us/videos/

Here are the following resources from the Promethean’s Getting Started training on 5/26/2021:

A Folder with the Recording and Attendance Report

· Microsite

· Start-up Guide

· Hybrid Guide

Campus Asset Management NEWS - END OF YEAR - STUDENTS

IT END OF YEAR STUDENT DEVICE GUIDANCE (WAIP 05/27/2021)

All students will take their devices home over the summer except for the following:
- - Graduating Seniors
  - Students who are leaving the district
Rising 9th graders will exchange their Chromebook for a new Windows laptop in the Fall of 2022 via teacher assistance @ https://disd.service-now.com/sp/

Summer Breeze Brings xerox copiers to the mix

Our Canon Copier leases expired over the summer. A total of 28 Xerox Copiers replaced the Canon Copiers. So far, we have received 28 Xerox Copiers. Please review emails and the following links to refresh or stay abreast of the latest developments.

DISD Copier Website: https://www.dallasisd.org/Page/42043

Canon/Xerox Copier/Printer Ink Request Form - https://bit.ly/35H6egS or email Mr. Burns @ viburns@dallasisd.org
Canon/Xerox Copier Issues: Utilize information on copier label to report issues. Feel free to utilize the aforementioned link provided, and I will report the incident. PLEASE NOTE: Xerox response time is very slow and complex. Canon response is same day or next day, however, Please be patient.

Wifi access for teachers and students swapped!!

Please be aware. Teachers will now use the DISD Wifi as their WiFi connection. Students will also use the DISD WiFi for their devices. Teachers, if you began to experience connectivity issues on your devices, or perhaps your downloads/updates are not working properly, please check your WiFi settings. You may have to SWAPOUT!

2023-2024 Student Password Reset and Teacher Laptop request info

STAFF/STUDENT PASSWORD RESET: https://mypassword.dallasisd.org OR call TAC @ 972-925-5630 OR create a password reset ticket: https://disd.service-now.com/sp/ Staff can submit their own requests, as needed.
Teacher Laptop Request - https://disd.service-now.com/sp/
- Students may also report to the library for laptop distribution or G56A for laptop repairs and/or lost or stolen laptop cases.

City of Dallas

Bridging the Digital Divide

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