Support Details
TEAM Software Earned Wage Access Support is available for both
you and your employees
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Employee Support
Employee support is handled by the DailyPay Employee Support Team. This team offers help in both English and Spanish across email, live chat, and phone, 24/7/365.
DailyPay Employee Support can help walk employees through the DailyPay app and also responds to:
DailyPay Balance not updating
Paychecks not being received
Account reporting showing as canceled
If your employees are coming to you with any questions about DailyPay, please direct them to the DailyPay Employee Support team, who will be of assistance to ensure your employees get the correct support they need as soon as possible.
Help Center with Live Chat: help.dailypay.com/hc/en-us
Phone: +1-844-597-3406
Email: support@dailypay.com
TEAM Software EWA Client Support
Client support for TEAM Software Earned Wage Access is handled by the TEAM Software Client Support Team. This support team can help manage any general product or technical support inquiries for the EWA feature in WinTeam.
Contact Information:
Phone: +1-800-500-4499
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