Getting Help
For help and guidance using apps or online systems, please contact your child's teacher.
For information about signing in to an app or online system, visit the Apps for Learning page.
For all other questions or problems related to the iPad itself or your child's username and password, send email to ipadhelp@d102.org
D102 sends broadcast emails using two systems:
SchoolMessenger: Urgent notifications (can also include voice and text messages) and other informational messages from the district (often the superintendent) and building principals. Sent only to parents/guardians of D102 students.
Constant Contact: Our weekly District newsletter, D102uesday, and the occasional topical email, sent not only to district families but also to other community members.
There are a number of reasons you might not be seeing email blasts from D102:
Our emails might be going to your spam folder. If this is the case, you should follow the instructions from your email provider or software to exempt messages from d102.org, schoolmessengermail.com, schoolmessenger.com and constantcontact.com.
Gmail might be categorizing our emails as "Promotions". Here is information from Constant Contact about Gmail's Promotions tab.
You changed your email address and didn't notify the district. If this is the case, contact your child's school and have them update our records.
You unsubscribed from our email. Contact your child's school to re-subscribe.
You have a comcast.net email address. Unfortunately, Comcast's spam filtering can be on the sensitive side, more sensitive that other email services. Follow the instructions Comcast provides to prevent our email from getting blocked.