You Said You Would

When a debtor promises to pay but doesn’t follow through, it can put you in a difficult position. A gentle reminder that appeals to their sense of commitment can be effective. Here’s some wording that tactfully nudges them:

Dear [SALUTATION],

I’m following up on our recent phone conversation, during which you mentioned you would [INSERT PROMISE HERE]. However, it appears that no payment has been received so far.

The arrangement was extended to support you, and it was agreed upon in good faith. We trust this understanding was not misplaced and look forward to receiving the payment as discussed.

Please let me know if I can assist further with this process.

(Use ChatGPT to change the wording if required)

Why This Approach Works

This language is designed to balance assertiveness with respect, reinforcing the initial promise and reminding them of the goodwill behind it. By subtly appealing to the client’s sense of accountability and trust, you create an opportunity for them to fulfill their commitment without feeling pressured or criticized.

This approach also keeps the communication professional and relationship-focused, reminding the client that the arrangement was made to help them out. It's effective, especially with long-term or high-value clients who may need a gentle nudge rather than a firm demand.

Key Takeaway

When dealing with clients who have made commitments but haven't yet fulfilled them, tactful reminders like these can reinforce trust and increase the likelihood of payment without jeopardizing the relationship.