results

For Companies using techniques explained in "The Debt Collection Handbook".

A Leading Communications Consultancy

After struggling for 2 1/2 years to recover money from a non-payer, I engaged Michael for assistance. Unsure of where to turn next, I relied on his vast experience. Michael recommended a refined strategy he had developed over the years. Surprisingly, within 48 hours, I received the payment. His effective and unconventional methods proved successful.

An SEO & Digital Marketing Agency

In over 20 years of business, I've dealt with amazing people and shady individuals who refused to pay. Michael collected an unforgettable $9k debt from a notoriously dishonest company director, deemed uncollectible by my legal team. Surprisingly, he used unconventional yet highly effective methods, securing full payment within a month, saving me time and legal expenses.

Go to Recommendations on my LinkedIn profile to see the original recommendation and more.

For Schools that applied the system explained in "Debt Collection With A Heart".

1. The collection rate of the college went from 79% to now 106% by the start of this year!! 

2. We have adopted the processes from previous workshops I have attended and our debtors outstanding’s at the end of Term 1 are probably at a record low! 

3. Results have been outstanding – only 5% unpaid after Term 3.

4. Over a period of six months our overdues reduced considerably. 

A Case Study 

The Original Situation

• National family business experiencing rapid growth and expansion.

• There was no working system in place to control debtors.

• Spasmodic collection efforts were extremely UNsuccessful.

• A large percentage of the Debtors Ledger was factored to one of the major banks.

• Upper management was spending time ‘putting out fires” (attempting to control cash flow).

The Results (After 2 months)

• Average collections on a month-to-month basis doubled.

• 90d+ component of the debtor book reduced by over 50% … in 2 months!

• A new Collection Procedure was created to spread the workload and accommodate further business growth.

• Over time, all debtors were made aware that this business's debts must be paid according to trading terms.

• No customer was upset as all new procedures were carefully and gently introduced.

• Management is now able to focus on making strategic decisions in the business rather than reactive ones.

• The factoring facility was cancelled, a considerable cost saving.