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An email or letter with this wording should ONLY be sent after every reasonable attempt to collect payment has been made. In other words, this should NOT be used as a blanket approach to collect debts. It also assumes that the debtor had made an arrangement to pay.
Dear Mr. Jones,
Our records indicate the following:
The balance on your account is $4,047.74.
You agreed to settle the remaining balance with fortnightly payments of $1,000.
This arrangement has not been followed, and previous reminders and calls have gone unanswered.
You now have two options:
Settle the full balance by close of business on Thursday, 03 October, or
Make a payment of $1,000, receipted by the same deadline.
If neither action is taken, we will proceed with legal recovery of the outstanding balance. This process WILL result in additional costs, which you may be liable for if our case is successful. Additionally, a judgment against you will be made public.
No further reminders will be issued from our office.
Techniques Applied:
Facts: Clear and concise bullet-point statements.
Requirements: Two straightforward options are provided.
Consequences: Outlined costs and potential judgment.
Finality: A firm, no-further-reminders close.
This demand should be sent both by letter and email.
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