For the past two years, I have worked as a dietetic technician at Essentia Health, in Fargo, ND. My main duties are to effectively communicate with patients over the phone on what they want to order for meals. This includes talking to them about their diet orders and their various disease states. Communication is key in making sure the patients feel understood and cared for by providing proper diet education, along with suggesting suitable options for their diet. It can be challenging working with patients who are unhappy with their prescribed diets, but it has been my job to make sure they have all their options provided to them. Secondary duties of my job include the delivery of trays to the patients on the floor, working the coffee cart in the main dining area, and working the cash register in the cafeteria.