Technology & AI Disclosure

Consumer Equity LLC dba Exchange Brokers ("The Company") may process your information using certain enterprise-grade artificial intelligence (AI) tools designed for professional and business use, and our systems and providers may use generative artificial intelligence (GAI) to assist with a variety of tasks ancillary to the practice of real estate.  These tools can enhance efficiency and improve the quality of brokerage services, but do not replace licensee judgment or broker oversight. By engaging our firm, you acknowledge and consent to the use of artificial intelligence in your transaction, subject to the following policy:

• Scope of AI Use: AI tools may be used to assist with market research, drafting, document review, and other administrative or analytical tasks.
• Confidentiality: We will not provide client information, including identifying details, to any GAI tool unless we have verified that the GAI tool maintains appropriate security measures to protect your information and complies with our confidentiality obligations.  GAI tools do not make decisions, give legal advice, sign document or negotiate on your behalf.  Our confidentiality duties to you remain in accordance with the law whether or not we employ AI.
• Broker Oversight and Judgment: Our brokers and licensees are responsible for verifying the accuracy of any facts, real estate principles, or market data generated by GAI.  We always exercise independent professional judgment, adherence to license law, and remain responsible for all aspects of your representation.
• Disclosure: Should any professional licensing bureau or governmental body require disclosure of GAI use in your transaction, we will comply with any such requirement.
• Ethical Compliance: We continuously monitor ethical standards and best practices for AI use in the real estate profession. Our licensees receive ongoing training to ensure responsible and appropriate use of technology in the industry.

If you have questions about how AI may be used in your matter or wish to limit its use, please notify us. You may request additional details about how our AI tools store and process data at any time by contacting your representing licensee. You have the right to opt out of certain types of GAI processing of your confidential information. However, please note we may not be able to accommodate requests to opt out of brokerage-wide administrative, security, or operational systems that incorporate AI functions (such as document management, email filtering, data mining, etc.). Any request to limit GAI use in your matter must be communicated in writing to the Managing Broker at leeann@exchangebrokers.co.