Luckily, you don't have to look far! Here, learn more about what it means to go through a "Go Live," study up on some of the verbiage surrounding the migration, and manage expectations for the weeks and days leading up to the transition.
Can't find the answer you're looking for? Before you reach out to the help desk, try Googling it - Google is great at its own support documentation.
All of your historical mail that is in your active mailbox
Draft and Sent Messages
All of your folders and subfolders, as well as all the mail within those folders and subfolders will be migrated into labels and nested labels (which are the Google Workspace version of folders)
All attachments that are under 25 MB (and any oversized attachments over 25 MB will be stored in Google Drive)
Categories will be migrated over as labels and nested labels
Read and unread status of mail
Priority mail will be denoted in Gmail by applying “stars” to messages
Email messages over 25 mb, not including attachments, will not be migrated.
Gmail doesn’t mark messages you’ve forwarded or replied to with a small arrow icon, like Outlook does.
But you can easily add an image into your signature once in Gmail).
Gmail only allows one signature by default, but there is a workaround using a feature called “Canned Responses” in Gmail.
You will have to recreate these in Gmail as Filters.
Please make a note of the delegation settings on your inbox
Re-share your mailbox once migrated
Move your PST’s to your active Inbox prior to migration
If you did not move your PST’s prior to migration and need to access them, please follow these instructions
If you have created sub-folders under drafts/sent, the folder will not migrate
If you would like the folder migrated, move the folder under your Inbox
Folders that contain no messages
Out of Office
In addition to this website, you can view Google's public resource site called The Google Workspace Learning Center.
Here you'll find
Switching from Microsoft guides
Additional training information
Cheat sheets
If you have reviewed the Learning page and are still unable to find an answer, you can contact the [Client Helpdesk]