Frequently Asked Questions

Concierge nursing is personalized, private, on‑demand healthcare delivered directly to your home, or recovery location. Instead of rushing through appointments, you receive uninterrupted, one‑on‑one care from a registered nurse focused entirely on your needs.

No. Concierge nursing is a direct‑pay service, meaning clients pay out of pocket at the time of service. 

This allows for:

• Longer, more personalized visits

• No insurance restrictions or delays

• Transparent, predictable pricing

• Care tailored to your goals—not insurance codes

Insurance companies limit the time, type, and amount of care nurses can provide. By staying independent, we can offer:

• Same‑day or next‑day availability

• Extended visit times

• Customized care plans

• Services insurance typically won’t cover (post‑op care, advocacy, medication pickup, etc.)

This model ensures you receive high‑quality, attentive care without the red tape.

At Common Bond Nursing Concierge we accept:

• Credit/debit cards

• Cash

• Digital payments

• HSA/FSA 

Payment is due at the time of service.

Clients often include:

• Post‑operative patients

• Seniors needing support at home

• Busy professionals

• Individuals with chronic conditions

• People needing medication management

• Anyone wanting private, convenient, high‑quality care

Services are available throughout Springfield, Missouri, and surrounding areas.

Travel within 20 miles is included; additional mileage fees may apply. 

Visit length varies by service:

• Medication management: 30–45 minutes

• Wound care: 45–60 minutes

• Health assessments: 30–60 minutes

• Post‑op care: 60–90 minutes

Concierge care means we take the time needed—no rushed appointments.

Yes. Many clients prefer monthly memberships or bundled packages for:

• Post‑operative recovery

• Ongoing wound care

• Medication management

• Advocacy and care coordination

Packages offer convenience and cost savings

Advocacy includes:

• Attending appointments with you

• Communicating with providers

• Helping you understand diagnoses and treatment plans

• Coordinating care between specialists

• Ensuring your needs and preferences are heard

It’s like having a nurse in your corner at all times!

You can schedule by:

• Phone

• Text

• Email

Most clients appreciate the flexibility and direct communication.

All patients receive an in person complimentary consultation!

Absolutely. All care is provided by a licensed registered nurse following professional standards, evidence‑based practice, and strict safety protocols.

*Both Haley and Stephanie are Licensed Registered Nurses in the State of Missouri. License verification available via Nursys.com 

Traditional home health is a wonderful resource, however, it comes with strict government and insurance rules. 

To qualify for home health services, a patient must be considered 'homebound'- meaning it takes a 'taxable effort' to leave the house.

With our services, not only are our patients receiving professional nursing care, they are paying for freedom and time!