This page contains a more detailed guide for the Final Determination team. It guides them on how to take advantage of Guardian features to make case processing more collaborative and efficient.
Here are the features you'll be interacting with during the Final Determination part of process and how you can best use them.
Click on this tab to view all the steps the case has gone through before reaching your desk. It shows the people involved in the activities and all activities are time stamped.
Click on this tab to view the Incident Report as submitted by the school admin.
Click on this tab to view the Problem Solving Team recommendation. It is similar to our spreadsheet but this is formatted as a form.
Click on Notes to view any important notes on the case. You can also use this feature to bring a matter to someone's attention. Use the @ sign to ensure the interested party gets a notification on the note.
Use the Notes feature to log your Approval.
When you're done, navigate to the Checklist and assign the next item to the relevant officers.
Before assigning the next item, make sure you check off the current item "Final Determination" for the system to consider it done.
Assign the next checklist item to the Case Owner. You can find this information on the panel on the left side of the window.
You can also get these instructions in a PDF here.