Complaints  Procedure

When Students, Parents and/or Guardians have a concern related to the IB Programme at ARMS, they should do the following:

Classroom-based concerns (grades, instructional practices, etc.)

• Address concerns directly with teacher- via email, phone call, or a conference

• Escalate concerns to

  • IB MYP/Magnet Coordinator

  • School counselor (assigned to student by grade level)

  • Assistant principal (assigned to student by last name alpha, or to specific departments)

• Escalate concerns to Principal

• Escalate concerns to Area Superintendent

• Escalate concerns to the school district

  • On the district website, there is a subsection for the Board of Education where the elected representatives of neighborhoods and communities can hear and address family concerns. https://www.cmsk12.org/

School-based concerns

• Bullying/Harassment (Stand Up, Speak Out)

  • https://cms.ethix360.com/#landing 

Note: Staff emails and school phone numbers can be found on the Albemarle Road Middle School website- https://www.cmsk12.org/albemarleroadMS