We’re here to help you make the most of your class schedule! Here are some tips to navigate the waitlist process smoothly:
Be Ready to Commit: Only add yourself to the waitlist if you’re confident you can attend the class. If you’re pulled into the class - no matter what time of day - you’re expected to show up and be on time.
Pro Tip: The earlier you join the waitlist, the better your chances of getting in! People cancel all the time. The waitlist really works!
How the Waitlist Works: The waitlist will keep adding members to the class up until 2 hours before the class starts. After that, the waitlist closes.
Removing Yourself: Change of plans? You can always remove yourself while you're still on the waitlist. There is no penalty, regardless of the time. (Penalties only apply once you've been pulled into a class, at which point you're no longer on the waitlist.)
Want to Join Last-Minute? If you’re within the 2-hour window and a spot opens up, here’s what to do:
Remove yourself from the waitlist (if you are already on it.)
Book the class directly through the app.
No Swapping Classes: Please don’t use the waitlist to swap between classes. If you’re pulled into a class from the waitlist, it’s expected that you’ll attend all booked classes. The studio will not waive any booking policies if you are trying to cancel an additional booking and it is inside the Late Cancel window.
Early Morning Waitlist: Be careful if you're on a waitlist for an early morning class - there is a good chance you could be pulled in overnight! Members can cancel their bookings at any hour. Keep an eye on your notifications to stay updated.
Thank you for being considerate. We can’t wait to see you in class!