be kind!

At Clifford Signs, our 25-year tradition of family business is built on trust and kindness, both within our team and with our customers. 

We ensure that every installation is handled with care and respect for your space and staff. 

We kindly ask that you also extend courtesy to our team members when they are on-site at your location. Your project is important to us, and so is maintaining a positive and respectful work environment for everyone involved.

Embarking on your signage project is an exciting process, and we understand that timely delivery and installation are paramount. Here’s a general guide to help set expectations for various types of signage and branding materials:

• Channel Letters: Typically, these custom-made signs take about 6-8 weeks from design approval to installation. Factors like material availability and permit processing can influence this timeline.

• Sign Cabinets: Expect a timeline of 5-7 weeks for these illuminated or non-illuminated boxes. Custom shapes or lighting may extend this timeframe.

• Vehicle Wraps: These mobile advertisements generally take 2-3 weeks to complete, including design, printing, and installation.

• Electronic Message Centers: Given their complexity, these signs can take 10-12 weeks from design to installation, pending permit approval and electrical setup.

• Decals: Small decals typically have a quick turnaround of 1-2 weeks, depending on the quantity and design complexity.

• Commercial Sign Panels, Fabric Prints and Flags: These items usually require 2-3 weeks, with potential variations based on materials and install requirements. 

• Yard Signs: Simple and effective, yard signs are often ready within 1 week of design approval.

• Banners: Depending on size and material, banners can usually be produced within 1 week of design approval.

• Window Graphics & Decals:  Typically, the process from design approval to installation takes around 2 weeks, ensuring meticulous attention to detail and quality assurance.  **Please note for outdoor installations, it is crucial that the weather conditions are suitable, specifically with temperatures being above 45°, to guarantee optimal adhesion and longevity of your window graphics. 

Please note that these are approximate timelines, and we strive to meet them with the highest standards of quality and precision. However, the nature of custom work combined with external factors such as weather conditions, permit processing times, and material availability can sometimes lead to unforeseen delays.

General Considerations:

• Material Availability: The unique nature of each sign means specific materials are needed. Occasionally, there might be delays in acquiring these materials, especially if they are specialized or custom-made.

• Weather and Installation: Outdoor installations are weather-dependent. Adverse weather conditions can lead to rescheduled installation dates, ensuring the safety of our team and the integrity of your sign.

• Permit Processing: Obtaining the necessary permits is a critical step in the signage installation process. Sometimes, the approval process can take longer than anticipated due to local government processing times.

• Design Revisions: Your satisfaction is our top priority. If design revisions are required, this can extend the timeline, but it ensures that the final product is exactly as you envisioned.

Timeliness is a crucial aspect of our service, and we strive to meet every deadline with precision and care. However, in the world of custom signage, uncertainties can arise, affecting the expected timeline. 

How We Handle Delays:

• Communication: We believe in keeping the lines of communication open and transparent. Any potential or existing delays will be communicated to you promptly. 

• Proactive Problem-Solving: Our team is adept at finding solutions. We work diligently to mitigate delays, whether that means exploring alternative materials, expediting permit applications, or adjusting installation schedules.

• Customer Support: Your peace of mind is important to us. Our customer support team is always available to answer your questions, provide updates, and address any concerns you may have throughout the process.

• Quality Assurance: Despite delays, our commitment to quality remains unwavering. We take the necessary time to ensure every detail of your signage meets our high standards, delivering a product that stands the test of time.

Please note per our Terms of Service: Clifford Signs takes every possible measure to adhere to a schedule. However, there are instances when delays occur due to external factors such as weather conditions, permit processing times, or other unforeseeable events. In such cases, we kindly ask for your understanding, as these delays are not a reflection of our commitment to your project. Furthermore, we assert that such delays should not result in withheld payments, as we remain dedicated to completing your installation promptly and efficiently once all necessary conditions are met. 

Additional Resources:

• FAQs: Answers to common questions and helpful information all in one place.

• Preparing for your Installation: Tips, tricks, and checklists to ensure we're ready for the big day. 

• Installation Day Checklist: Your step by step guide to a smooth signage setup experience. 

• Design & Estimation Journey: Guiding you from initial design to precise estimation with ease.

• Terms of Service: Understanding our terms for a seamless experience.