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Your Roadmap to a Smooth Installation: Essential Steps and Preparations
Your Roadmap to a Smooth Installation: Essential Steps and Preparations
be kind!
be kind!
At Clifford Signs, our 25-year tradition of family business is built on trust and kindness, both within our team and with our customers.
We ensure that every installation is handled with care and respect for your space and staff.
We kindly ask that you also extend courtesy to our team members when they are on-site at your location. Your project is important to us, and so is maintaining a positive and respectful work environment for everyone involved.
COMMERCIAL SIGNAGE: Install Day Essentials
COMMERCIAL SIGNAGE: Install Day Essentials
This area includes Illuminated Signage and Non-illuminated Signage
*We kindly ask for your understanding that any damages to interior finished drywall during the installation process fall outside of our responsibility. In order for the signage to illuminate, power must be provided to it. If the power source is within a closed space, like drywall, we are not responsible for the damages.
Please plan accordingly.
Site Preparation:
Site Preparation:
The Clifford Signs team will prep the site, marking the area with a template.
Hole Drilling: Typically, 2-4 holes per letter/component or 2-6 holes drilled for mounted raceway or cabinet.
Mounting: Depending on the type of signage, each letter/component or the raceway are mounted to the building.
Wiring: All electrical connections are connected to provided power.
Interior Wall Penetration: All signage requires a minimum of 1 penetration into the interior space, some more than others.
Electricity (If Applicable):
Electricity (If Applicable):
Power Source: Ensure there is a working power source within 5 ft. of the installation site if your signage requires electricity.
What does this mean for you?
Please ensure that there is a dedicated power source or available electrical connections within this area.
If there isn't available electrical, an additional charge will incur to provide that needed electrical, a return trip and the possibility of needing to reschedule.
Accessibility
Accessibility
Prepare for the installation by removing all items that could be of hinderance to the installation crew.
Are there any restrictions to installation times? If so, please ensure your consultant is aware of these to share with the installation team.
Is there a code, gate access, or specific parking information needed to perform the installation?
Remember, on most installations that require electrical hookup, our team must have access to the interior space.
Safety & Security
Safety & Security
Safe Zone: During install, a safety perimeter will go around the installation area to protect both workers and bystanders. Our team will set this up.
Notify Staff and Visitors: Make sure everyone in the vicinity is aware that installation will be taking place and knows to avoid the area.
Entrances: If this installation is above a main entry, please reroute traffic if possible. If not possible, contact your sign consultant to plan accordingly.
Communication:
Communication:
Point of Contact: Assign a specific person from your team to be available during the installation. This person should have decision-making authority and knowledge about the project.
Contact Information: Share the contact details of your on-site person with your sign consultant prior to install day.
**Note: this person needs to have all access as well as right to sign off on the signage location, drilling locations.
Backup contact or decision maker, if needed.
Important note for wall mounted electric signs:
Important note for wall mounted electric signs:
**We will be penetrating the wall completely from exterior to Interior. **
**We will be penetrating the wall completely from exterior to Interior. **
Additional Resources:
Additional Resources:
Signage Timelines: A guide to understanding the process.
FAQs: Answers to common questions and helpful information all in one place.
Terms of Service: A straightforward guide to our terms of service, ensuring clarity and transparency.
VEHICLE WRAPS & LETTERING: Install Day Essentials
VEHICLE WRAPS & LETTERING: Install Day Essentials
Clean Your Vehicle Thoroughly: Ensure your vehicle is cleaned inside and out, paying close attention to the exterior. Any dirt, wax, or debris can affect the adhesion of the wrap. We recommend a professional car wash and make sure to remove any tar, sap, or road grime.
*Please note that if excessive cleaning is necessary, additional charges will incur for this additional time.
Dry the Vehicle Completely: After cleaning, the vehicle must be completely dry before the wrap installation can begin. Pay special attention to seams, moldings, and wheel wells.
Be Available for Communication: Stay available for any calls or messages in case our installation team has questions or needs further clarification during the process.
Navigating Unexpected Challenges:
Navigating Unexpected Challenges:
Our Commitment to Transparency and Solutions
Our Commitment to Transparency and Solutions
Timeliness is a crucial aspect of our service, and we strive to meet every deadline with precision and care. However, in the world of custom signage, uncertainties can arise, affecting the expected timeline.
How We Handle Delays:
Communication: We believe in keeping the lines of communication open and transparent. Any potential or existing delays will be communicated to you promptly.
Proactive Problem-Solving: Our team is adept at finding solutions. We work diligently to mitigate delays, whether that means exploring alternative materials, expediting permit applications, or adjusting installation schedules.
Customer Support: Your peace of mind is important to us. Our customer support team is always available to answer your questions, provide updates, and address any concerns you may have throughout the process.
Quality Assurance: Despite delays, our commitment to quality remains unwavering. We take the necessary time to ensure every detail of your signage meets our high standards, delivering a product that stands the test of time.
Please note per our Terms of Service: Clifford Signs takes every possible measure to adhere to a schedule. However, there are instances when delays occur due to external factors such as weather conditions, permit processing times, or other unforeseeable events. In such cases, we kindly ask for your understanding, as these delays are not a reflection of our commitment to your project. Furthermore, we assert that such delays should not result in withheld payments, as we remain dedicated to completing your installation promptly and efficiently once all necessary conditions are met.
Additional Resources:
Additional Resources:
Navigating Your Signage Timeline: A guide to understanding the process.
FAQs: Answers to common questions and helpful information all in one place.
Preparing for your Installation: Tips, tricks, and checklists to ensure we're ready for the big day.
Design & Estimation Journey: Guiding you from initial design to precise estimation with ease.
Terms of Service: Understanding our terms for a seamless experience.
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