1. Your ward’s attendance is your responsibility (not your child’s, not the school’s).

2. Put your children to bed early. Preschoolers should go to bed at 8.

3. Please pack their bags the night before.

4. Please read circulars and diary; sign the diary every day.

5. Please teach your children yourself, do not send them for tuitions.

6. Preschoolers should bring snacks according to plan.

7. Please send your wards to school in clean uniforms.

8. Talk to your children!

Class Discipline

If a student in your class fails to obey your lead, you should go progressively through the following:

Write the student’s name on the board (show minimal reaction; you must not let this interrupt your flow of teaching).

1. Upon the next transgression, put a tick against the student’s name. Repeat upon the next 3 transgressions.

2. After the third transgression, counsel the student. If you feel the problem is persisting, please discuss the student with your coordinator or headmistress.

3. After the fourth transgression, please get the student to call his/her parents from the headmistress’s office.

4. With the approval of the Headmistress, call the parents to the school to deliver a warning. The warning is documented through a conference form.

5. Suspended the student for two days. A headmistress may take this action without consulting with a committee but should convey this decision through the teacher.

6. Suspend the student for a limited period that is longer than two days. This suspension is enacted through a letter signed by the teacher and the headmistress; it requires approval at a formal forum: an admin meeting attended by the Principal, Headmistress, the teacher, and the coordinator.

7. Expel the student: this procedure for this is the same as 7 above.

Courtesy in the corridors

1. At break-time and module-time, please line up the students inside the class and let them out in a line.

2. Please shut off the lights and fans and bolt the door before leaving.

3. At module time, please make sure you hand the class over to a module teacher.

4. If you meet a child outside the classroom, behave as if you are with him/her inside it. In fact, you are required to be even more vocal about discipline in such situations than when inside the classroom.

Home Work

1. If a student fails to finish his/her work, please write “Homework not done” on the notebook.

2. If a student regularly fails to turn the homework in, send a written notice to the parents warning of impending detention.

3. If the problem persists after step 2 above, detain the student from home-time to 2.30 pm.

Uniform

1. If a student is not wearing his/her uniform, talk to them; repeatedly if needed.

Mobile Phones

1. Mobile phones are only allowed to students in grades 9 and above on Saturdays. In addition, the school may grant special permission to certain individuals on a case by case basis.

2. Students must exercise due discretion in the use of the mobile phone they carry. Their use is dictated by cultural courtesy rather than formulaic rules. A teacher may subjectively judge that a phone was being used discourteously and may confiscate it, in which case point 3 below will apply.

3. Phones brought to the campus without due authorization will be confiscated and returned two weeks later. Without exception.

Head Lice

1. It is the parents responsibility to keep their ward’s hair clear of head lice. The school ensures that head lice does not spread from student to student.

2. Please check students for head lice. Your judgement on the presence or otherwise of head lice is considered final.

3. Pin a pro forma warning slip in the diary of the student who has head lice.

4. If you find head-lice the following Monday, please remove the student from the class after checking with the Headmistress.

5. Continue to detain the student in the library until such time that the head-lice is cleared.

6. Communication with the parents in this regard is entirely through the diary. At no time is a phone call made to the parents.

Discipline do’s and don’ts for teachers

1. Please keep your exit passes on your table. Students should take an exit pass and leave the class without asking you.

2. You may remove one or both of the exit passes for some time when you do not wish students to leave class.

3. Let your students back into class without asking permission.

4. Always try to boost a child’s ego. Do not use negative words for students or yourself such as ‘stupid’ or ‘slow’.

5. Do not speak to the students in a loud voice.

6. Do not bang the board or the desks with your hand, etc, to get the class to go quiet.

7. When a class gets too loud, stand in front and stare at the noisy or inattentive students. The class will go quiet in a minute.

8. Do not leave your class under any circumstance.

9. At the end of the period, do not leave the classroom until your replacement teacher reaches the class.

10. Never bring a child to your headmistress for a reprimand. All discipline issues must be handled through the teacher.

11. Please leave the staff-room a couple of minutes before your class starts to avoid delaying a chain of waiting teachers.

Bullying

1. Bullying is defined as physical, psychological or verbal attacks against an individual or a group causing physical or psychological damage to the victim. It is usually conscious or willful and is commonly repeated.

2. Spotting, reporting and responding promptly to bullying are together key to addressing it.

3. Teachers and students of the school are trained to recognize bullying and to report it promptly.

4. Always try to boost a child’s ego. Do not use negative words for students or yourself such as ‘stupid’ or ‘slow’.

5. Parents are encouraged to report bullying through the school diary. All diary comments are viewed by a headmistress.

6. School staff watches over the students everywhere on campus.

7. Any bullying in the community is reported to and discussed in the Principal’s weekly administrative meetings.

8. Any bullying reported in the school is shared promptly with the parents of the victim and the bully.

9. Support is provided to the bully and the victim to modify their behavior.

Cyberbullying

The school community has adopted guidelines for ensuring healthy social media interaction by and between the community's students. As you would expect, the guidelines have been developed after extensive discussions with the staff and parents.

1. The online conduct of the school’s students is supervised by the school community that includes the school’s staff as well as parents of the school’s students.

2. The school community considers students’ conduct on social media to be within the school’s jurisdiction. When on social media, students are expected to conduct themselves as if they were on school premises.

3. The school community does not expect students below grade 9 to maintain their personal mobile phones at home. Accordingly, students are not expected to have Whatsapp accounts in their own name.

4. Students below grade 9 may use their parents’ mobile phones to communicate with their classmates. Parents are expected check messages so exchanged and to periodically participate in students’ WhatsApp groups such that the students are made aware that parents are regularly monitoring the discussion. Parents may expect due courtesy from their children’s classmates, and if they feel they were not extended it, should arrange a conference with the class-teacher.

5. Parents and staff recognize that while social media participation is necessary, group discussions have the potential to degenerate quickly into bullying. An unhappy discussion might require an early response from the parents and teachers. This should motivate the parents to contact the school immediately upon coming across discussions they find objectionable or potentially dangerous.

6. The school staff does not directly eavesdrop on student groups, instead, it is instructed to react quickly to parental complaints. In addition, the school responds to situations it learns about from other sources. In this regard, the school reserves the right to unilaterally and pre-emptively respond to situations in the best interest of the community.

General

1. Use of outside influence

   • All of the school’s decisions are made on campus without any interference of outside forces. In the past, outside influence has always resulted in a delay and then, always, an adverse decision.

   • Use of outside influence is prohibited and has strong consequences for students on behalf of whom such influence is used.

   • The school works through a detailed discipline plan. Consequences of transgression are progressive (tougher consequences for larger transgressions) and cumulative (tougher consequences for habitual transgressors). Tough decisions are always made through committees. No single individual can change these decisions.

2. Change in student record

   • The school strongly discourages change in school record. The school is also required not to make changes in records of students. Accordingly, for any changes in student record to take effect, students will have to be taken off the school database and readmitted. This would require payment of admission fee.

3. Fee Payment

   • Fee collection works through a system. Late payment results in increasing penalties that are detailed on the Fee page.

4. Poor performance

   • The school detains students in extraordinary circumstances.

Requests for Parents-Teacher Meetings

• A teacher may request a parent-teacher meeting by sending a Meeting Request in the student&aposs diary. Teachers of grades 7 and above will hand an envelope to the student.

• Parents wishing for a parent-teacher meeting may do so through an application in writing, a note in the diary or an email on: query1@civi.edu.pk or query2@civi.edu.pk.

• The meeting may be cancelled through a note in the diary upon a 24 hour before the meeting. They may not be cancelled through a phone call at the reception. Teachers in the classroom may not be disturbed with messages while teaching.

• Parents calling for meeting requests will be asked to follow point 1 above.

• The teacher will take the student with him for the meeting and will wait in the conference room for 5 minutes beyond meeting time. If the parent does not arrive until then, she may leave her station;

however, the student may only return to the class at the next bell.

Parents can meet teachers by appointment at the following times:

• Preschool (Playgroup to Kindergarten): 12.40 to 13.20

• Elementary School (Grade 1 & 2): Mondays 13.20 to 14.00

• Middle and Senior School: Mondays 13.20 to 14.00

Do's and don'ts:

• Teachers are busy in their classrooms. They are unable to meet parents without appointments.

• Parents' may borrow exercise books of the class-fellows of their wards for copying their work. They must approach the school before 11 on a school day to borrow the exercise books and must return these the same day before home time.

Parents can meet the management staff by prior appointment on Mondays between 8.10 am and 12.40 pm; or, by prior appointment, on any day after 2.30 pm.

For uniform specifications and shopping directions, please click here.

For TextBooks & Note Books Information and purchasing directions, please click here.

Following is a list of questions often asked at the Front Office and their standard responses:

1. My child is unwell. Could you advise how he is doing?

"Madam, if he feels unwell, rest assured, the teacher will contact me. We are sitting very far away from the class and I would not be able to tell you.

2. Someone dropped off our child, could you please check if he is in school?"

"I can only confirm when we get the absentee list from the school. I will get the list by 11 am. We are not allowed to interrupt the classroom during school."

3. Do not let our child leave with the van. We are coming to collect.

"You should contact your van driver. Children left at the school premises are taken good care of by the school. You are requested to please collect your child promptly.

4. My brother will pick my son. Please let him."

"You will need to send in a signed application to the school prior to the pickup.

5. We are running late for picking up our child. Please inform the child and the teacher.

"Your child is in a safe environment. A teacher is at the gate until 20 minutes after home time. In case you come in later, we will

6. Our child did not get a notebook.

"Please write a note in the diary for the class-teacher."

7. My child was absent and does not have his homework copy.He has been assigned homework through Google Classroom. Could you fetch his copy from the class?

"Homework is available on Google Classroom Please complete the homework on lined paper. The teacher will staple it in the homework copy. In case of missing classwork, please write to your teacher in the diary, or if your child will remain absent for some time, write to query1@civi.edu.pk. Your teacher will guide you from thereon. (Up to grade 3, the class-teacher ensures copy-work is completed with understanding. Grades 4 & 5 teachers post classwork on Google Classroom upon request – parents may request so in the diary or through query1@civi.edu.pk. Students of grades 6 and above are made to complete their copies by borrowing notebooks from their class-fellows. In neither case are parents to sit at the Front Office to copy the work of their child’s classmate.)

8. Our child is bullied/injured. What is the teacher doing about it?

"Please write a note in the diary and get an appointment with the class-teacher and the headmistress. We take bullying very seriously and I request you act promptly."

9. School bags are getting heavier. What is the school doing about it?

"Please write a note in the diary for the class-teacher. You may also wish to meet the headmistress, for which can request a meeting in your school diary."

10. Could you give me an appointment with a teacher?

"Please write a note in the diary for an appointment with the teacher."

11. I have requested an appointment with the teacher through the diary. Nobody seems to read it.

"I have written a note to the headmistress and you will soon hear from her."  (The Front Desk Officer will write a note to the headmistress)

12. Could I have an appointment with Ali Khursheed Mustafa or Saima Shahid.

"I can do that for you."

13. What is the procedure for exits?

"Please come in to fill a form. You will get a school leaving certificate within 14 days of the application."

14. Where is the character certificate for my child?

The provisional/character certificate is a single document. The certificates for the whole graduating class are signed in one sitting. The are with me at the Front Office. You may come in on any day after 2.10 pm to collect."

15. Our child has missed a test, can he come in for a retest?

"I have conveyed your message your message to the relevant headmistress and they will be writing to you on your official email. 

16. We are going to Lahore. Can our child get leave?

I have forwarded your request to the relevant headmistress and we will revert to you by email. 

17. We have trouble with Google Classroom (cannot access, forgotten the password)

"Please write to your classteacher in the diary and she will obtain access by next Monday or Wednesday." 

(Classteachers forward request to the Administrator who obtain access from the IT personnel every Saturday)

18. The t-shirt we got the school is the wrong size. Please issue the right sized t-shirt.

"Please write in your child's school diary and the teacher will exchange the shirt. In case the teacher fails to respond, please whatsapp the diary entry to me and I will forward it to the headmistress.

19. My invoices is incorrect. Please hand the invoice to me.

"On the 15th of the month, your child will get the amended invoice in class, or the amended invoice will be available on Kuickpay."

20. I would like a printed invoice.

"I can add your name to a list for monthly issuance of physical invoices. Please note that printed invoices carry a charge of Rs 200 per invoice and this will be avalable on 15th of this month. The invoice next month will be available on this desk on the 1st of every month.

21. How do I get confiscated material back?

"Confiscated mobile phones can be collected by the parents two weeks after they are confiscated. The school will not return SIMs before-hand."

22. My child is sick and cannot come to school. Should I turn in an application?

"Yes. Otherwise, if your child is absent for two weeks, his name will be struck off the student roll. A re-admission fee of Rs 1,000/- will be charged."

23. I wish to take my child to my cousin's wedding outside Karachi. Could the school grant leave for two weeks?

"The school will not grant leave and the student's name will be struck off the school roll whether an application is turned in or not.

24. My child's seat was changed. Could we get the old seat back?

Students are seated in the front or back on a rolling basis. Students are moved back one row every two weeks, with those sitting right at the back coming to the front row.