For a vast majority of these cases, the PABD staff can work with the property owners to ensure the problem is resolved, but in some instances where the property owner will not or cannot comply with orders to remediate the problem we have to request assistance through other City Department to perform this work and the bill for that work becomes a lien recorded against the property. This chart shows the break-down of how many cases needed additional intervention through the City's Board of Public Work's and Safety (BOW). Due to the legal notice requirements involved in sending a case to the BOW, additional time is added to the resolution of these code enforcement cases, so we work to resolve as many cases as possible without involving the BOW. In 2019 the number of cases needing intervention by the BOW was 27 (5.8%).