Library

Curriculum & Instruction

Extension & Community Services

Contents

SERVICES AND UTILIZATION

PHYSICAL SET-UP AND FACILITIES

FINANCIAL SUPPORT

LINKAGES

OTHER LEARNING RESOURCES

LIBRARY DEVELOPMENT PROGRAM

AWARDS/DISTINCTIONS/ACHIEVEMENTS/GRANT/BEST PRACTICE

COMPLIANCE REPORT

Library-Compliance Report-BSIS.pdf

Library-Compliance Report

Recommendation No. 1-BSIS.pdf

Recommendation No. 1

Recommendation No. 2-BSIS.pdf

Recommendation No. 2

Recommendation No. 3-BSIS.pdf

Recommendation No. 3

NARRATIVE REPORT

LIBRARY - NARRATIVE REPORT.pdf

ADMINISTRATION

Approved Organizational Structure of the Library

The university-wide Organizational Structure of the Library is based on the Organizational Structure of the entire CHMSC system which was approved by the Board of Trustee as per Resolution. No. No. 13, s2023.

CHMSU Organizational Structure

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The Library’s Organizational Structure is also found in the approved Library Operation’s Manual. The management and operation are under the College President, Assistant Vice President for Academic Affairs, and the Director of Library and Information Services. The four campus libraries are managed by license librarians. There are support staff and student assistants who assist the librarians in carrying out library services to its users.

Furthermore, there is an institutional Library Advisory Committee providing non-binding but informed guidance for the continuous improvement of library. Also, the internal and external linkages are expected to generate opportunities for the development of library as a whole. These two entities in some degree influences the operation thus presented in broken lines.

College-Wide Library Services Organizational Structure

Correspondingly, the Organizational Structure of CHMSU – Fortune Campus Library is anchored on the Organizational Structure of CHMSU System and the Institutional Library and Information Services division. As a separate unit, its management and overall operation are under the Head Librarian. The head librarian in coordination with the Director of Library and Information Services, College Dean, VPAA and the library advisory committee establishes strategies, policies, and goals.

There is also a local library advisory committee that give advises to the librarians particularly on the context of collection development. This local library advisory is chaired by the College Dean.

The Head Librarian is responsible for the overall operation. With the implementation of Online Services, the Online Services Librarian assists the Head Librarian in carrying out efficient and effective library services. Support staff handling different service points are under the supervision of the Online Services Librarian and the Head Librarian. They are para-professionals who are equipped with necessary skills and knowledge to maintain provision of quality and satisfying library and information services.

Fortune Towne Library Organizational Structure

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The Library Operations Manual

CHMSC Library Manual was created to provide guidance to librarians, library staff, administration, and library customers on the use of College Library resources, services, and its facilities. The first library manual was approved by the Board of Trustees during its 136th Regular Meeting last April 13, 2012 at the HEDC Building, Commission on Higher Education, C.P. Garcia Avenue, U.P. Diliman, Quezon City. It is adopted and implemented during first semester of academic year 2012-2013.

Library Manual Review Timeline

Library-Operations-Manual.pdf

The Library Operations Manual

Library Board / Committee

The College has established a college-wide and a local library committee to act as an advisory body in matters concerning its operation and maintenance.

A. For College-wide (Institutional Library Advisory Board)

Here are some of the supporting documents that accounts the birth and engagements of LAB to the growth and improvement of the library services.

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The College personnel occupying the above positions automatically become part of the Library Advisory Board.

Since development is dynamic, review of existing policies to consider the new normal practices and conditions is on process. As presented in the infographics, memos, and minutes of meeting in the succeeding pages, it is evidenced that the Library Services of the institution has an active and functional committee that supports its continuous growth and improvement.

Last December 18, 2020, the newly designated Vice President for Academic Affairs called for a virtual meeting among members of the College-wide Library Advisory Board. One of the agenda is to revisit the composition of the institutional and local library advisory committee. It was agreed that the composition of the CHMSC Library Advisory Committee be reviewed for there are new colleges that were established. It was further recommended that librarians will review and study Advisory Board on the librarian’s meeting (December 23, 2020).

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B. Local Library Advisory Committee

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The Local Library Advisory Committee serves as a link between the library and the academic community. It was established to ensure that the learning resources selected and acquired per college are curriculum-responsive. Thus, librarians and faculty members through their program chairs will collaboratively work in continuously developing and monitoring the library holdings attuned to the unique needs of the programs.

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The creation of the Local Library Advisory Committee was also approved through BOT Res #50, s2015.

C. Local Library Advisory Committee (LLAC) Meetings

Local Library Advisory Committee (LLAC) Meeting

December 2020 and Lib Memo 3, Series of 2020

Proposals

Librarians Meeting

Local Library Advisory Committee

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Local Library Advisory Committee (LLAC) Meeting

April 2022

Local Library Advisory Committee (LLAC) Meeting

September 2021

Local Library Advisory Committee (LLAC) Meeting

October 2020

Local Library Advisory Committee (LLAC) Meeting

October 2019

Management, Administration, and Supervision of the Library

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Moreover, the head librarian is assisted by one (1) licensed librarian for professional works. There are also four (4) support staff who are available to assist in the continuous operation and delivery of quality library services. Student laborers are also provided to give daily assistance among users and in keeping the library neat and organized. They see to it that daily library operation is smooth and in conformity with the approved rules and regulations. Library user positive experience is promoted through good and value-driven service provision, thus comments and suggestions for the improvement of the services are objectively handled and were given utmost address. Correspondingly, enforcement of penalty for those who violated the norms was being observed.

The Head Librarian in terms of qualifications, supervisory functions and participation in academic and administrative activities of the institution

The head librarian is a graduate of Bachelor of Secondary Education major in Library Science at University of Negros Occidental-Recoletos and Master of Science in Library Science in Negros Oriental State University. She had been in the profession for twenty (20) years. She served as College Librarian in CHMSC from July 2018 – December 2020. Presently, she is holding an academic position of Instructor I and designated as Head Librarian (SO No. 148, Series of 2021). Her expertise in the field of library and information science was enriched by her continuous attendance to various trainings and seminars. Likewise, she was able to impart her proficiency as consultant to the adopted senior high school library.

The Head Librarian as one of the Consultants to the Adopted Senior High School Library

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Supervisory Functions

The head librarian plans, organizes, supervises the total operation of the library and responsible for the administration of its resources and services. Some of her duties and responsibilities include: supervision the library personnel ensuring that they will be able to do their functions effectively and efficiently in their respective area of responsibility; directs the works and assigns duties of the library personnel; evaluates the performance of the library personnel; represents the Library in official and social activities of the College; acquire library materials that will support the curricular needs of the college upon the recommendations of the members of academic community such as Deans, Chairpersons, and faculty members; prepare library financial work plan and submits for approval; organizes, maintains, and evaluates the adequacy, richness and recency of library collections; and submits annual, semi-annual, quarterly, and monthly reports to the head of agency. Furthermore, conducts quarterly meeting with her staff to discuss issues and development of the library.

Here are some supporting evidences pertaining to the supervisory functions of the Head Librarian.

Monthly Meeting of Librarians

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Issues Office Memos

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Prepares Budget Plans

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Performs Support Staff Reviews

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Prepares Short and Long Term Plans

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Conducts Meetings

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Prepare and Submit Reports

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Prepares Communication Letters

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Participation in Academic Activities

The Head Librarian supports the College mandate by being involved in the following academic and other co-curricular activities:

Continuous development of learning resources in varied format to support the instruction

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Conduct of regular orientation during opening of the semester for freshmen and transferees as well as to new faculty members

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Preparation of documents during accreditation, COPC, UForm 5, and ISO Audit

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Attendance in recognition, graduation, convocation, and faculty meetings

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Establishment and conduct of extension program and related activities

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Facilitated information literacy/library instruction

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Having 6 units of teaching load

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Participation in Administrative Activities

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She is also very much involved in various administrative activities like:

formulation of institutional and local plans (e.g. strategic plan, QOAP, PPMP);
budget hearing or meeting;
attendance to flag ceremony, general assembly, thanksgiving rites, etc.;
one of the clearance signatories;
local management review

The goal and objectives of the library is satisfactorily implemented

The goal and objectives of the library is satisfactorily implemented. With the implemented programs and activities on each objective, which are enumerated below, it is apparent the Library and Information Services of the institution play a central role in enhancing the quality of academic and research environment attuned to the present needs of the users and compliant with the requirements set by external accrediting bodies.

It also shows that the activities performed are in relation to the attainment of vision, mission, goals and policies of the library and the institution. The long-term plan of LIS in present and future operations entails its commitment to enhance the collection development, services dissemination and use of the library, facilities enhancement, and human resource building.

Likewise, the active participation and periodic meetings of library advisory committee, involvement of librarian in academic activities of the university, support from the management, participation of the users, standard facilities with innovative set-up, regular flow of resource generation, skilled and qualified staff deployment with further training, capacity building in terms of information and communication technology, information dissemination facilities etc. are a few areas where best practices are rooted.

Thus, with sound management practices, the Library and Information Services is a contributing factor for the 100% COPC by CHED, accredited status by AACCUP, ISO 9001:2015 -QMS Certified and Recertified by the CIP, and in the attainment of a university status of the institution.

Below are the goal and objectives of the library. Each objective are provided with library checklist of activities carried on as performance indicators necessary to claim that the library was able to successfully fulfill its goal which is to enhance the intellectual, physical, artistic and spiritual growth and development of students through wise and responsible use of library resources.

With the above-enumerated programs and activities on each objective, it is apparent the Library and Information Services of the institution play a central role in enhancing the quality of academic and research environment attuned to the present needs of the users and compliant with the requirements set by external accrediting bodies. It also shows that the activities performed are in relation to the attainment of vision, mission, goals and policies of the library and the institution as a whole. The long-term plan of LIS in present and future operations entails its commitment to enhance the collection development, services dissemination and use of the library, facilities enhancement, and human resource building. Likewise, the active participation and periodic meetings of library advisory committee, involvement of librarian in academic activities of the university, support from the management, participation of the users, standard facilities with innovative set-up, regular flow of resource generation, skilled and qualified staff deployment with further training, capacity building in terms of information and communication technology, information dissemination facilities etc. are a few areas where best practices are rooted. Thus, with sound management practices, the Library and Information Services is a contributing factor for the 100% COPC by CHED, accredited status by AACCUP, ISO 9001:2015 -QMS Certified and Recertified by the CIP, and in the attainment of a university status of the institution.

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Supporting Evidences

Positive Feedback of the Library Users

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Compliant with External Accrediting Bodies’ Requirement

Certificate of Program Compliance

CHED Gawad Parangal 2022

Recognition Received by the Library Manifesting Effective & Efficient Customer Service Delivery issued by the Office of Planning, Monitoring and Evaluation

2020-2021.pdf

The organizational structure is well-designed and effectively implemented

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STAFF / PERSONNEL

The library is headed by Ms. Analyn P. Panhilason – Head Librarian and assisted by Mr. Prince Fidel D. Flores – College Librarian I. Furthermore, four (4) support staff, namely:

Arlene P. Arita – Circulation Service and Filipiniana Support Staff
Rea Mae A. Garcesa – Periodical Section Support Staff
Whenstone Joyce E. Elera – Graduate School School and I.T. Support Staff
Leovin D. Dela Serna – E-Library and AVR Technical Staff.

Overall, the library has adequate and qualified personnel to render quality library and information services for face-to-face and online services. The Library has two plantilla item, CHMSCB-INST1-121-2016 and CHMSCB-CL1-1-1998 for the librarians. Likewise, four (4) support staff were also hired through contract of service. Student Assistantship program was also considered to intensify the workforce during face-to face classes.

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PROFILE OF THE REGISTERED LIBRARIANS

AY 2022-2023

Librarians Profile - Fortune Towne.pdf

PROFILE OF THE SUPPORT STAFF

AY 2022-2023

Library-Staff-Profile-Matrix.pdf

LIBRARIANS CREDENTIALS

Credentials - Panhilason.pdf

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Credentials-Flores.pdf

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Support Staff Transcript of Records

TOR - Staff.pdf

Analyn P. Panhilason

HEAD LIBRARIAN

PRC License No. 0004047

License Expiry Date: 10/06/2023

Academic Qualifications

Master of Science in Library Science

Negros Oriental State University

March 2019

Bachelor of Secondary Education major in Library Science

University of Negros Occidental-Recoletos

March 2003

Years of Library Work Experiences

19 years
Carlos Hilado Memorial State University
Negros Occidental High School
STI-WNU
Riverside College

Publication

Panhilason, A. (2020). An assessment of public secondary school library media centers in the City of Bacolod, Western Visayas, Philippines. ILIS Journal of Librarianship and Informatics, 3(2), 59-67.

Prince Fidel D. Flores

Online Services Librarian

College Librarian I

PRC License No. 0008938

License Expiry Date: 03/17/2026

Academic Qualifications

Master of Science in Library Science (18 units)

Negros Oriental State University

2023

Bachelor of Library and Information Science

La Consolacion College Bacolod

2017

Years of Library Work Experiences

6 years
Carlos Hilado Memorial State University
STI West Negros University

Arlene P. Arita

CIRCULATION SECTION SUPPORT STAFF

Academic Qualifications

Bachelor of Science in Commerce major in Business Management

University of Negros Occidental-Recoletos

2000

Years of Library Work Experiences

10 years and 5 months
Carlos Hilado Memorial State University

Whenstone Joyce E. Elera

I.T. SUPPORT STAFF

Academic Qualifications

Bachelor of Science in Information Systems

Carlos Hilado Memorial State University

June 2022

Years of Library Work Experiences

3 months
Carlos Hilado Memorial State University

Rea Mae A. Garcesa

PERIODICAL SECTION SUPPORT STAFF

Academic Qualifications

Master in Business Administration

(On-going)

La Carlota City College

Bachelor of Science in Entrepreneurship

Carlos Hilado Memorial State College

March 2017

Years of Library Work Experiences

3 years and 2months
Carlos Hilado Memorial State University

Leovin D. Dela Serna

AVR TECHNICAL STAFF

Academic Qualifications

Bachelor of Science in Information Systems

Carlos Hilado Memorial State College

March 2014

Years of Library Work Experiences

7 years and 8months
Carlos Hilado Memorial State University

Detailed Library Personnel Profile

Detailed Library Personnel Profile.pdf

The college has a total of 2,164 user population. It has 2,062 students officially enrolled, 70 faculty members, and 32 GASS personnel. According to CMO 22, series of 2021, at least one (1) full-time licensed librarian should be employed for the first 1,000 students. An additional licensed librarian should be employed for every 3,000 additional students. Given the current number of licensed librarians of two (2) versus the total user population of 2,164, the librarian-student ratio is met.

With the number of qualified personnel, it is assured that quality library and information services both onsite and online are provided to the academic community and other stakeholders. Likewise, the long years of work experience, trainings, formal education, and seminars on library and information science honed and further their skills and knowledge to implement best pedagogical practices and be more responsive to the diverse learning modalities of the library users.

Librarians and Staff Ratio to Users

Ratio & Minimum Requirement (CMO 22, S2021)

For 1,000 and below user population = 1 full-time licensed librarian and 1 full-time support staff
For every additional 3,000 user population or a fraction thereof = 1 additional full-time licensed librarian and 3 additional full-time support staff

User Population Table

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User Population Graph

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Library Personnel Graph

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Library Staff Development Program

The Faculty and Staff Development Program of the College aims to upgrade the competencies of the teaching and non-teaching personnel of the college by providing opportunities for professional development. The institution provides financial assistance to librarian’s attendance to seminars, workshops and trainings in order to update and upgrade the knowledge in librarianship and related field.

Furthermore, Institutional-based and echo seminars are provided to support staff for them to be updated of the trends along provision of effective and efficient frontline services, library information, and related fields. Likewise, during pre-pandemic, student assistants were given in-service training before they will perform their assigned responsibilities. The training helps them in assisting customers and in making sound judgment calls when completing assigned tasks. It will also enable them to be knowledgeable of the library policies, collections and services. It will make them acquire skill in providing first level technical support for computers and library equipment, as well as in providing consistent, high-quality customer service when assisting library users of their diverse needs.

Staff Development Plan 2020-2024

2015-2019 Staff Development Program – An Assessment

List of Seminars, Workshops, Conferences, Trainings Attended by the Library Personnel

In-Service Training

The library personnel hired as Job Order or Contract of Service, has no employer-employee relationship, are not allowed to attend external trainings and seminars. Because of this, the library conducts its In-Service Trainings for the library personnel which aims to enhance their professional competency and personal values in order to ensure that the unit is providing excellent services and be more proactive in offering their support for the achievement of the institution’s goals.

2019 Team Building Activity

The library personnel actively partcipated in the Team Building Activity for GASS on July 12, 2019 in Almaciga Resort, Patag, Silay, Negros Occidental. The team building activity was headed by Dr. Marissa S. Quezon, Dean of College of Business Management and Accountancy. (see images above)

2021 Midyear In-Service Training

The library had its 2021 Midyear In-Service Training for its Support Staff with the theme: “Prepared: Not Scared! Building Bridges while Facing Health Challenges” last July 12-13, 2021. (see images below)

2019 In-Service Training

The library held its 10th Library Day with the theme, “Work Commitment for Quality Service Delivery” on December 9-10, 2019 at Mailum Mountain Resort. In-Service Training for Staff and Student Assistants were conducted with 2 topics covered: Topic 1: Commitment to Work: definition and Tips to Improve Work with the invited resource speaker, Ms. Diwani F. Duropan and Topic 2: Diversity Management in Libraries with the invited resource speaker, Ms. Ma. Lorela Santes. The In-service training was also joined by the library personnel of Alijis and Binalbagan campus. Likewise, there was also team building activities for the staff and student assistants. (see images above)

2021 Year-End In-Service Training

The Library and Information Services of the four (4) campus had its two-day In-Service Training for its Library Personnel on Reskilling and Cross-skilling Competencies Peer-Based Capacity Building held on December 22-23, 2021 at Fortune Towne Campus. This training aims to enhance personnel’s professional competency and work ethics gearing towards the achievement of the institutional goals and going beyond what is expected in the delivery of quality service with a commitment to work.

Topics covered during the training are: Emerging Technology: Innovative Services in Libraries; Overview on Republic Act No. 9470 / The National Archives of the Philippines act of 2007; Understanding archives administration; and Getting along with others and office decorum. On the last day of training, the Librarians and Library Personnel conducted a Performance Review and SWOT Analysis. (see images below)

2022 Mid-Year In Service Training

The library had its 2022 Midyear In-Service Training for its Support Staff with a topic on “Virtual Reference Assistance” and Performance Review on August 25, 2022. The said activity was actively participated by its four (4) support staff and facilitated by its Head Librarian with the support of the Director of Library and Information Services.

12th Library Day

The library held its 12th Library Day with the theme, “Sustainability in the Delivery of Quality Library Services Amidst Crisis” on December 16-17, 2022 at Balay Cassia of Patagonia Silay, Patag, Silay City. In-Service Training for Staff and Student Assistants were conducted with the topic covered: Flexibility + Technology in the Delivery of Quality Library Services with Mr. Prince Fidel D. Flores, College Librarian I, as the resource speaker. Likewise, there was also team building activities for the staff and student assistants.

2022 Yearend In-Service Training

The Library and Information Services of the four (4) campus had its two-day In-Service Training for its Library Personnel with the theme: “SOAR High LibTeam” SOAR (Strength. Opportunities. Aspirations. Results) held on December 21-22, 2022 at Binalbagan Campus Library. The activity aims to acculturate the support staff of the green service philosophy, preserve and manage library collection, and play a part in community service learning.

Topics covered during the training are: Green Service Culture; Collection Preservation and Conservation; and Risk Assessment & Management. Resource Speakers are Ms. Ma. Salud Dioneo, Mr. Prince Fidel D. Flores, and Ms. Maricel Sanoria.

Staff Training on the Automated Library System

The library personnel had its training on the newly acquired Automated Library System on December 27-29, 2022.

LIBRARY PERSONNEL COMPENSATION, FRINGE BENEFITS, AS WELL AS OTHER PRIVILEGES, ARE GRANTED IN ACCORDANCE WITH EXISTING GOVERNMENT LAWS AND INSTITUTIONAL POLICIES

The university implements accurately and consistently the existing provisions on salaries and benefits of the library personnel, both permanent and non-permanent. The compensation and benefits are computed in accordance with applicable compensation laws or circulars. When an employee takes on the responsibilities of the position, he or she is entitled to compensation and benefits. The salaries or wages and benefits of non-permanent employees, including those covered by contract of services and job orders, are governed by the provisions of the contract agreements or applicable law and rules covering contract of services or job orders.

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Library personnel hired on contract of service received the following benefits:

Gratuity Pay

Certification of Compensation and Benefits Received.pdf

The Librarians are Qualified

The Fortune Campus Library and Information Services has two (2) licensed librarians. They are holding a permanent status.

Ms. Analyn P. Panhilason, the head librarian, is a graduate of Master of Science in Library Science and Bachelor of Secondary Education major in Library Science.

Mr. Prince Fidel D. Flores assigned as Online Services Librarian is a graduate of Bachelor of Library and Information Science and has earned 18 units in Master of Science in Library Science.

The other support staff are Bachelor’s Degree graduates and one (1) of them are currently enrolled with their Master in Business Administration.

The presence of qualified librarians in the institution is also one of the criteria for awarding all the programs of the College of Business Management and Accountancy a Certificate of Program Compliance (COPC). COPC is a recognition that the program offerings is fully compliant with CHED policies, standards, and guidelines. It is CHED’s quality assurance system that ensures enrolled in the program receive quality education.

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LIBRARY COLLECTION

Library Collection Development Policy

The Collection Development Policy is written to provide the librarian, library personnel-in-charge, faculty, and administration with guidance and directions in carrying out collection program activities in a cost-efficient and user-relevant manner. Such activities include selection, acquisition, and evaluation of library collections for weeding. In addition, this policy is intended for public to understand why certain materials are added to the library collection and why others are not.

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Library Collection Development Plan

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The 2019-2023 Collection Development Plan was proposed to guide librarians in the fair allocation of resources and help in deciding priorities. The plan defines the nature and scope of library collections, correct weaknesses and maintain strengths, and set standards for the inclusion and exclusion of resources. The plan primarily considers the students, library staff, and subject experts need. Likewise, it is grounded from the utilization statistics, implementation of selection policy, and the curricular and standard requirements.

Library Holdings

As of May 2023, the library has 6,847 titles and 13,499 volumes with 1,476 titles and 2,698 volumes published within the last five (5) years (2018-2022). The library collection supports the instruction, research and other programs of the school.

Below is the collection requirement from the CMO No. 22, S.2021

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Non-print, Digital and Electronic Resources

The College Library has various Non-Print, Digital and electronic resources available that can be accessed onsite and online. These resources are great support and supplemental to the printed resources of the library. With the current trends in technology and the increasing demands for information of the academic community, the library ensures that electronic resources are available. Presently, the Library has subscriptions to Philippine E-journals, Proquest, and IGI Infosci Journals.

Audio Visual Materials

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Online Databases

Online databases subscriptions and open educational resources are available.

E-RESOURCES SUBSCRIPTION

http://ftowne-library.chmsu.edu.ph/online-databases-subscription

CHMSU-FT Online Database Subscription

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https://portal.igpublish.com/iglibrary

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CHMSU-FT Open Educational Resources

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IEEE Xplore

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The following are the subscription certificates to online databases from CY 2020 – 2024.

Online Database Subscription Certificates.pdf

OPEN EDUCATIONAL RESOURCES

https://ftowne-library.chmsu.edu.ph/open-educational-resources

Integrated Library System

The library is now using the Follett Destiny Library Manager. It is completely web-based software, with all functions that include circulation, cataloging, searching, and reporting. Furthermore, the library has also its in-house system for Library Attendance that records the data of library users who enters the library by letting them scan the barcode of their library card.

The following are the features of the library system:

Catalog – facilitates in the storage of bibliographic information of library’s collection
Library Search – allows searching the availability of library materials in the library. It can do basic, power, visual, copy categories, number, barcode, brief records searches.
Circulation – facilitates checking in and checking out of library materials. It also facilitates renewal and holds of library materials that users borrow.
Reports – this feature generates reports needed by the library such as barcode lists, bibliography, call number reports, shelf list, title and copy list, weeding log, wish lists, checked in materials, current checkouts/fines, holds and hold notices, InterLibrary Loans. It can also generate inventory report. Furthermore, it generates statistics.
Admin – this feature allows to manage patrons, update patrons, import and export patrons, set up library policies, access levels, calendar / hours, site configuration, and allows inventory.

Integrated Library System.pdf

Provisions for the Preservation, General Care and Upkeep of Library Resources

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The library has provisions for the preservation, general care, and upkeep of library resources. These provisions are reflected in the Library Operations Manual pages 26-27.

Preservation, general care, upkeep of library resources.pdf

The library collection and services support the mission and vision of the institution, goals of academic unit and objectives of the program.

Library collection supports the VMGO of the institution and the program under survey. The librarians coordinate with the faculty regarding the acquisition of resources to be acquired aligned to their curriculum offerings. The faculty participates in the selection of the resources like books, periodicals and e-resources. During book exhibit, the faculty selects, evaluates and recommends the books in their respective subject expertise. Selection of periodicals is done through price list. Likewise, the dean and program chairs select, evaluate and recommend the periodicals in their respective program.

Library Collection in Support of the Vision-Mission of the Institution

Library services supports the vision mission of the institution.pdf

Library Collection for Bachelor of Science in Information Systems

BSIS-book holdings.pdf

Library Services

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Library Services by the Numbers

http://ftowne-library.chmsu.edu.ph

CIRCULATION SERVICES

CY 2022

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The data shows that Faculty is the top books borrower. Specifically, most users preferred to borrow the books for overnight use.

ONLINE LEARNING LIBRARY ASSISTANCE

CY 2022

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DOCUMENT DELIVERY SERVICES

CY 2022

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CIRCULATION SERVICES

CY 2021

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The data shows that Faculty is the frequent borrowers of books. There is a drop in the Circulation Services due to the suspension of face to face classes wherein most of the students preferred to avail the online library services.

CIRCULATION SERVICES

CY 2020

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CIRCULATION SERVICES

CY 2019

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ONLINE LEARNING LIBRARY ASSISTANCE

CY 2020 - 2021

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DOCUMENT DELIVERY SERVICES

CY 2020 - 2021

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PHILIPPINE E-JOURNAL USAGE REPORT

CY 2021 - 2022

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IGI INFOSCIE JOURNAL USAGE REPORT

CY 2021 - 2022

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PROQUEST USAGE REPORT

January – April 2022

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PROQUEST USAGE REPORT

CY 2021

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The library provides sufficient research books and materials to supplement the clients’ curricular needs.

The library acquires sufficient research books and materials to supplement the curricular needs of the institution. These materials include research books, undergraduate and graduate theses, refereed journals from other institutions through exchange of publications. The library has also various collection of professional journals, magazines, and online databases subscription (please refer to Non-print, Digital and Electronic Resources section of this webpage).

List of Subscribed Online Databases

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Open Educational Resources

https://ftowne-library.chmsu.edu.ph/open-educational-resources

The library maintains an extensive (15% of the total) Filipiniana collection.

The table shows that the library complies with the minimum required percentage.

Total number of book collection by title= 6,847

15% of the total book collection by title= (6,847 x 15% = 1,027)

As of May 2023, 1,095 (16%) of book collection by title are Filipiniana collection.

Total number of book collection by volume= 13,499

15% of the total book collection by volume= (13,499 x 15% = 2,025)

As of May 2023, 2,737 (20%) of book collection by volume are Filipiniana collection.

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The library provides 3-5 book/journal titles for professional subjects in the major fields of specialization.

Book Collection for BSIS

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BSIS List of Professional Journals

BSIS List of Professional Journals.pdf

The library core collection is adequate, updated and well-balanced.

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The library continuously acquire and update its collection.

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Here are the outcome evidences that library core collection is adequate, updated and well-balanced.

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The professional books, journals and electronic resources for the program are sufficient.

Library collection as references reflected in Course Syllabi and satisfaction survey on the library collection as well as the AACCUP Technical Review and Board Action report and issuance of Certificate of Program Compliance is a manifestation that library collection are sufficient.

SERVICES AND UTILIZATION

The library has information services pertinent to the institution’s requirements

The library has a total floor area of 665.3 sq. m. and can accommodate 13% of the total onsite users. It is open from Monday-Friday at 8:00 AM to 6:00 PM and Saturday at 8:00 AM to 5:00 PM with no noon breaks for onsite users and 24/7 for virtual access of its digital collection. It also offers various services to support the teaching, research, and extension program such as reference and information services, library instruction, ILL, document delivery, selective dissemination of information, and remote access to electronic resources.

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Furthermore, during the pandemic, various innovations have been implemented to support the institution’s Adaptive and Flexible Learning Experience (AFLEx) initiative. This includes Virtual Reference Assistance, scanning or digitization, Online Library Instruction on electronic databases for students and faculty, Subject Bibliography for faculty, Book/Non-Book Recommendation, and Circulation Services through book pick-up and drop off and the “book padala” through recognized courier.

On-site Services

Selective Dissemination of Information

The library carries out selective dissemination of information in which new acquisitions, accomplishment, utilization, and other library activities are widely publicized through display, newsletter, and posting on bulletin boards.

Reference and Information Services

This type of service is given to any library user on how and where to locate his/her information needs. It includes the issuance of written referrals to other institutions.

Internet and Computer-Aided Research

These services aim to provide access to information through online sources. The library provided PC’s and wireless network (WiFi) for online research. Also, computers for e-resources are also available for use.

Circulation

This function involves the charging and discharging of library materials. This is where transactions for borrowing, returning, overdue fines, and library card (application, replacement, and validation) are processed and considered as a place for information dissemination of the library.

Digitization

This service is an avenue for digitizing print materials such as books, magazines, newspapers, handwritten or typed original manuscript, letters, notes, or other documents, subject to copyright law.

Photocopy

This service aims to provide convenient and accessible means of reproducing information to customers.

Online Services

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Functional and Interactive Library Webpage

The CHMSU-FT Library Web Portal can be accessed in https://ftowne-library.chmsu.edu.ph. The webpage was developed and became functional in 2012, it is a communication tool where news, accomplishment, policies among others are disseminated connecting library to its users. Tied to the four-fold function of the academic institution: instruction, research, extension, and production, the library website support research through providing access to sophisticated research tools and full text databases. It also supports academic community through public access of its online resources, academic commons, and services. It also provides link to the library’s subscription to online databases.

Overview

About Us

History of CHMSC Fortune Towne

Administrators

Hours of Service

Library Operations Manual

News and Announcement

Services

Pathfinder

New Acquisition

Open Educational Resources

Electronic Books

Accomplishments Report

Collections

Book

Electronic Resources

Online Database Subscriptions

Reference Tools

Academic Commons

The library also utilizes the Facebook Page, being a popular social media platform to keep clients updated and actively involved in the different online activities of the library. It can be accessed in https://www.facebook.com/CHMSUFTLibrary. It has more than 3,000 followers. Likewise, clients may contact the library through our virtual assistant in Messenger, “OLLA” – Online Learning Library Assistant for easier transactions.

CHMSU-FT Library

Facebook Page

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CHMSU-FT Library

Facebook Insights

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CHMSU-FT Library

Facebook Page Reach

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Library Updates and Programs Posted in Facebook Page

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Online Public Access Catalog (OPAC) is provided for library users. It makes locating and retrieval of library materials more accessible and faster. Through OPAC, the Library users will know whether the library has a collection of the needed book or if it is available. The search results allow sorting by Call Number, Title, Author, Date, Type, Status, and Relevance. The library has computer units for OPAC, located near the Reserve Counter, and another unit in the Circulation Section that allows library users to check the availability of the books they are looking for. The new OPAC in our library system is now accessible online; students can search our OPAC using their mobile phones, tablet, laptop, and computer through the link provided, searching our OPAC anywhere, anytime, as long as they have internet access.

The Follett Destiny Library Manager includes Circulation Transaction. This transaction facilitates checking out and checking in of library materials. It also allows renewal, holding or Inter-library loan, and automatic calculation of fines for overdue books. It makes Circulation transaction easier and time-saving. Book utilization report is also provided by the library system.

The Follett Destiny Library Manager System has module for Cataloging. It helps the library in storing the bibliographic information of library’s collection. It has easy editor and in MARC format. The Cataloging module allows cataloging of library materials. Through the stored data, the system can generate different reports needed by the library and it can be easily retrieved and print.

The library offers Internet and Computer-Aided Research to its library users. This service aims to provide access to information through online sources. The library has computer units that can be used for the internet searching at the library. It also has 20 tablets that library users can use in their research. Moreover, the library users can connect to the wireless network (WIFI) for their online research. These services answer the increasing information demands of library users. The Utilization Report of Internet and Computer-Aided Research Services shows that library users may find these services useful in completing their academic requirements. Furthermore, the library has its E-library now that caters the information and research needs of library users.

The library ensures that aside from its printed resources, it has online databases to support and meet the academic, research and information requirements of the academic community. Presently, the library has subscriptions to Proquest, IG Library, Philippine E-Journals, and IEEE Xplore. Promotional materials for the online databases is displayed in the e-library for library users’ awareness. The librarians also conduct Library User Education sessions on the access and utilization of e-resources and doing online research. Furthermore, online library instruction on the access to online databases subscriptions were conducted. The library also disseminates the availability of online databases through distribution of online databases username and password as well as published it in the library’s Facebook page. The online databases links are also available in the library’s web portal. Likewise, the library provides links of OER that can help in the research needs of its users

The library conducts inventory every summer of the academic year. To make inventory easier and time-saving for the librarians and staff, the Follett Destiny Library Manager supports the inventory program of the library. Inventory can be done by scanning the barcode of the books for inventory. Inventory report can be viewed and downloaded. The library also submits the inventory report to the Property Officer of the institution.

The Integrated Library System offers serial control. It has a module that allows the storage of data for journals and unbound serials. It can also generate reports for all the journals and unbound serials. The library also assigns Accession Number to all journals and magazines. It also implements barcoding system for all Periodicals Collection.

The library has a collection of CD-ROMS housed in the Multimedia Room that can be borrowed by students and faculty members to support their classroom activities. The computer units in the E-library has also CD-ROM drives. Moreover, the library system has CD-ROM module that supports the storage of collection’s data and allows to generate Collection Report for CD-ROM.

As part of the library automation, the library implements the bar coding system. All its collection were barcoded as well as the library card of students. Everytime the students enter the library, they just need to scan the bar code of their library card for easy tracking of library attendance.

The library has 2 photocopying machines to cater the photocopying needs of students and faculty. This service aims to provide convenient and accessible means of reproducing information to customers. Library materials intended for library use only may be photocopied inside the library.

The CHMSU-Fortune Towne Campus Library observes the library hours as from 8:00 AM – 6:00 PM – Monday to Friday and 8:00 AM – 5:00 – Saturdays, with a weekly total of 59 hours. On the other hand, the library strengthened its online services such as providing 24/7 remote access to online database subscriptions, online virtual assistant named, OLLA (Online Learning Library Assistant), implementation of online document delivery, and provision of OER links in the library web portal.

The library keeps all members of the institution updated of the different collection, services, and activities through different tools and resources, such as bulletin board displays, TV Board, Web Portal, Facebook and e-mail to all faculty members. New Acquisitions were also displayed for library users’ awareness. Moreover, the library conducts User Education Sessions to promote the e-resources available. Library orientation is also conducted to inform the students of the different resources and services that they may avail. Various activities were also conducted to promote books in the library and to enhance the research skills of the students.

The library ensures that during library hours, the librarians and staff are available to assist and provide library services. From 8:00 AM to 6:00 PM during weekdays and 8:00 AM to 5:00 PM during Saturday, the librarians implements the shifting of schedule among staff and student assistants. Students Assistants are also available to assist and provide library services. To cater the research and information needs of library users, Online Services Librarian was assigned to take charge of all online services to ensure that all library clients will be accommodated.

The Library Services are Efficiently and Effectively Provided

To ensure that the library services are efficiently and effectively provided, various surveys for Customer Satisfaction on the library resources, services, facilities, and personnel were conducted.

Majority of the surveys attest on the efficiency and effectiveness of library services provided.

Access, Utilization, and Satisfaction of Users on Library Resources, Services, and facilities.pdf

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The library also receives Certificates from PME Office for adhering to the Quality Policy in providing quality and very satisfactory services to its customers.

Statistical Data on the utilization of various resources and services

The library compiles the statistical data on the utilization of various resources and services and used to improve library collection and services. These statistical data are also included in the Annual Accomplishment Reports of the library.

CIRCULATION SERVICES

CY 2022

The data shows that Faculty is the top books borrower. Specifically, most users preferred to borrow the books for overnight use.

CIRCULATION SERVICES

CY 2021

The data shows that Faculty are the frequent borrowers of books. There is a drop in the Circulation Services due to the suspension of face to face classes wherein most of the students preferred to avail the online library services.

The library likewise received positive feedback from its customers, a strong manifestation that services are efficiently and effectively provided.

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The utilization of the library by the students and faculty is a manifestation that the library services are efficiently and effectively provided.

Use of the Library Before Pandemic

Use of the Library During Pandemic

The Library Users are Satisfied with Library Services

Aside from the customer satisfaction survey results, testimonies of the students and faculty members show how satisfied they are of the library services, resources, facilities, and personnel.

Please click the navigation buttons on the side of the images to see more testimonials,

PHYSICAL SET-UP AND FACILITIES

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The library at Fortune Towne Campus, is strategically located at the 2nd floor of the ICT Building with a total floor area of six hundred sixty-five square meters (665 sq.m.) and a reading area of 420.16 square meters, hence, the seating capacity requiring a space of 1.5 sq. m. per student the library can accommodate 280 students or 13% of the total onsite users.

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The library continuously develops its physical setup and renovations to give users a comfortable stay in the library. It also aims to accommodate more students and teachers and create different learning spaces adaptable and convenient to the users.

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The library has a total floor area of 665 sq. m. with 420.16 sq.m. reading area. Based on the Space Requirement based on CMO 22, S2021: The library can accommodate at least 13% of the total on-site users.

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The library has a total floor area of 665 sq. m. with 420.16 sq. m. reading area. Based on the standards required, each user should have 1.5 sq. m. Thus, the library can accommodate 280 users in one seating, which is above the minimum seating capacity requirement of 10%.

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Space for Electronic Resources

The library has a different collection that can support the academic and research needs of the library users. A comprehensive collection of printed resources is available, and online subscription to the various databases is made available onsite or online. This gives the library users different references that would suit their research needs and other academic needs.

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The library has different offices and work areas provided for the librarian, library staff, and technical personnel and equipment.

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The library is located on the second-floor of the ICT Building. For easy access to the library, the newly constructed Business and Management Building has an elevator and a bridge that connects to the library.

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The library adheres to the required standard for furniture and fixtures. The different areas of the library are a combination of lounges, reading spaces, book collections, and periodical stands. It also has some unique features that make it attractive to students who want to have a comfortable stay in the library.

Seating Capacity

Enrollment Data 2nd Semester 2022-2023.pdf

Enrollment Data 2nd semester 2021-2022

Library Furniture and Equipment

The following library furniture and equipment are available

Adjustable/Movable Shelves

Magazine Display Shelves

Newspaper Rack

Standard Table and Chairs

Carrels for Individual Study

Desks and Chairs for Staff

Charging Desk

Dictionary Stand

Atlas Stand

Bulletin Board and Display Cabinets

Bulletin board display and TV Board is available to inform library users of new acquisitions, new services, and updates to the library. Likewise, newly acquired books are displayed to allow library users to browse the new acquisitions.

Vertical File Cabinets

Book Rack

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Computers with Printers

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Map Stand/Cabinet

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Other Library Furniture and Equipment

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The library is well-lighted. Forty watts fluorescent artificial lamp were utilize. In the Book stacks luminaries are oriented perpendicular to stacks in order to avoid direct light since it causes damage to paper materials. The lighting facilities were regularly inspected and maintained. The library has wide windows which allowed natural light in the individual study area and in the reading area. We also adhere to the university's mission, which is the greening community. That is why the library ensures all lights are energy efficient.

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The library is equipped with proper ventilation. The ceiling fan and air conditioning units are strategically located in all areas of the reading area to ensure adequate ventilation to give a comfortable learning experience to all library users.

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The library is well lighted and well ventilated. This makes the library conducive to learning. It is improving its aesthetic by providing different learning areas. Students and teachers may enjoy the lounge area and sofas to allow a comfortable stay and meaningful learning experiences.

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In case of fire, the library is equipped with fire extinguishers located in strategic places for easy access. Fire alarms are also installed together with smoke detectors.

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Security cameras are installed in strategic places to ensure that the library resources are secured and monitored. The library has also separate entrance and exit doors. The entrance door is managed by a library staff who will make sure that all users have properly logged in their names and check what they can bring inside the library. Bags and other things should be deposited in the baggage area outside the library.

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Based on the satisfaction surveys conducted, the library got a very highly satisfied result with library facilities. It only shows that the library is conducive to learning.

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It maintains aesthetically pleasing working areas for all library users. It offers different spaces to cater to the different types of researchers who work best if they are comfortable.

FINANCIAL SUPPORT

The institution has a regular and realistic budget for the library. The fund source is the Fiduciary Fee (Library Fee) which is five hundred (500) pesos per student. It is augmented by the General Appropriation Act (GAA) through the Modified Disbursement System (MDS). With the implementation of RA 10687, the UniFAST Law, the CHED recompense the library fee every semester.

Every year, the Finance Management and Accounting Division allocates an amount for each Unit, including the library, before the end-users craft an Annual Procurement Plan and its corresponding Project Management Procurement Plan. Based on the undergraduate population, the average budget from the fiduciary fund in a year is two million five hundred pesos (2,500,000.00).

The annual financial work plan or budget allocation for the last five years shows that it is increasing. The figure implies the vibrant support of the administration to improve the library's collection, infrastructure, and set-up.

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In coordination with the finance and accounting division, the Head Librarian prepares and manages the annual library budget. Librarians and library staff participate in the budget preparation by identifying and recommending library resources based on the actual needs and services provided by the library.

An annual procurement plan is prepared in consultation with the library staff. Library needs are provided through purchase requests and with the administration's approval. Library fees and funds allocated for the library are utilized for library enhancement, salaries of job-order and library aides, acquisition of facilities, equipment, furniture and fixtures, collection development, and services improvements.

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All fees and funds allocated for library resources and services are utilized solely for such purposes and are properly audited. The procurement schedule through an annual procurement plan guides the head librarian on what and when to request the materials or equipment.

Based on the 2020 expenditures, the record shows a considerable increase in library expenditures, 81% in 2021 and 45% in 2022, respectively. It implies that the institution is investing in the learning resources and making the library a physical space with robust connectivity, an up-to-date and adequate collection, and well-maintained and modernized equipment and furnishings.

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In line with the policy of transparency and accountability, CHMSU empowers each fund manager to spend the allocated budget; it enables the office/unit to have a better and more satisfying operation.

Because of the financial support from fiduciary fees, GAA, and other external funds, the library collection, IT equipment, and facilities were prioritized. The establishment of Learning Common Area, Discussion Rooms, Graduate School Library, E-Library, and Student Lounges; the repainting of walls and ceiling; the installation of CCTV, Internet leased line; as well as, the installation of ceiling fans in the student lounge were some of the innovative projects that streamlined the physical set-up and environment.

Also, with adequate budget, there is enough support staff to facilitate the delivery of services.

As a result, the library improves its status in terms of programs, resources, and services. It become more responsive to the requirements of online teaching and flexible learning modalities.

Financial Support from Other Fund Source.pdf

LINKAGES

Libraries like any organizations cannot stand alone; they need the support of other institutions, agencies and/or individuals to attain their objectives. The library of CHMSU Fortune Towne Campus has an active and well-established connection with 19 government agencies/institutions, 39 local and international public and non-government/private agencies, 64 Higher Educational Institutions, and 13 individuals.

Linkages - for flipbook.pdf

OTHER LEARNING RESOURCES

The library ensures that aside from its printed resources, it has other learning resources to support and meet the academic, research and information requirements of the academic community. The other learning resources include STARBOOKS, Philippine E-Journals, ProQuest, IEEE Xplore, and IG Library for ebooks. The library likewise provide links of Open Educational Resources and Reference Tools through its web portal.

E-RESOURCES SUBSCRIPTION

http://ftowne-library.chmsu.edu.ph/online-databases-subscription

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CHMSU-FT Open Educational Resources

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Reference Tools

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Online Database Subscription Certificates

Online Database Subscription Certificates.pdf

Online Databases Usage Report

Online Databases Usage Report.pdf

The library disseminates the availability of the subscribed online databases to its users to maximize its use.

Dissemination on the availability of online databases subscription.pdf

The librarians conduct library instruction on the access to online databases subscription.

Conduct of library instruction on the access to online databases subscription.pdf

Conduct of Library Instruction on the Access to Online Databases Subscription

Computer units for Online Resources.pdf

Computer Units for Online Resources

LIBRARY DEVELOPMENT PROGRAM

Overview

Carlos Hilado Memorial State University Library and Information Services developed its own five-year Strategic Plan for 2023-2027. It serves as a roadmap of the library employees in making choices that have the best impact on CHMSU community, students, and users. This strategic plan was an output of the two-day Performance Review and Strategic Planning Workshop held in July 2022 and participated by 11 librarians from four campus Library and Information Services (ULIS) and the Director of the Planning, Monitoring and Evaluation of the University. During the workshop, previous long-term plan accomplishments, SWOT analysis, scenario planning, peer comparison, organizational level success indicators, and the regulatory and external bodies’ requirements were the input measures.

The plan will focus on five dimensions: smart services, smart resources, smart people, smart place, and smart governance as it geared on transforming the ULIS into a smart and green library where services are guided with green philosophy, resources are responsive, and with learning spaces and environment that are welcoming, accessible, and inclusive.

The Strategic Planning Process

Strategic Plan 2023-2027.pdf

Library Strategic Plan 2023-2027

This strategic plan was an output of the two-day Performance Review and Strategic Planning Workshop held in July 2022 and participated by 11 librarians from four campus Library and Information Services (ULIS) and the Director of the Planning, Monitoring and Evaluation of the University. During the workshop, previous long-term plan accomplishments, SWOT analysis, scenario planning, peer comparison, organizational level success indicators, and the regulatory and external bodies’ requirements were the input measures.

The Planning Steering Committee headed by the director and head librarians of the external campuses as members was then formed to review, consolidate, and present the crafted plan to the stakeholders. During the review process, the Committee organized the major concerns of the Unit, developed an objectives and aligned it correspondingly to CHMSU Breakthrough Goals and Strategic Priorities. Then, each objectives include a list of programs, projects, or activities that indicate how the libraries will concentrate its efforts over the term of the plan.

The plan was presented to the Institutional Library Advisory Committee, which is chaired by the VPAA, members are the Deans of the Colleges and the President of the Supreme Student Government. Suggestions and recommendations of the body was incorporated into this final version.

Notedly, this Strategic Plan is intended to be a living document and objectives are intended to be evidence-based. New objectives may be added in order to respond to strategic changes that may occur on campus or in the library community. Annually, the Unit will be crafting the Quality Objectives and Action Plan to describe in greater detail the specific projects and activities of the plan. The performance indicators will then be verified, and completion of targets will be monitored through the Quality Objective Monitoring tool.

Action Plan

The Annual Action Plan of the library is anchored on the Library Strategic Plan 2020-2024.

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Accomplishment Report

The Annual Accomplishment Report of the library summarized the past year in terms of its objectives, strategies, and accomplishments. It also highlights the utilization statistical reports and other achievements of the unit.

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Performance Review and Action Planning

The library conducts performance review annually to assess as to how the unit performs for the past year and to review its accomplishment based on the target set in its action plan. Likewise, action planning is done based on the five (5) year strategic plan of the library.

2020 Performance Review and 2021 Action Planning

The library had its Performance Review for CY 2020 and 2021 Action Planning on January 7, 2021 in the library.

2021 Performance Review and 2022 Action Planning

The library had its Performance Review for CY 2021 and 2022 Action Planning on January 18, 2022 in the library with the presence of the Director of Library and Information Services, Dr. Ruvy M. Tuble.

2022 Performance Review and 2023 Action Planning

The library has its Performance Review for CY 2022 and 2023 Action Planning on December 17, 2022 at Balay Cassia of Patagonia, Brgy. Patag. Silay City with library personnel, student assistants, and the Director of University Library and Information Services, Dr. Ruvy M. Tuble.