Contents
Extension and Community Services Framework
Extension as defined by CHED is the act of communicating and transferring knowledge and technology to specific sectors and target clienteles (as distinguished from those enrolled in formal degree programs and course offerings) to enable them to effectively improve production, community and/or institutions, and quality of life, at the same time enhance the HEI’s academic and research programs (CMO No.8, s. 2010) In the context of HEIs as producers of knowledge or hubs of innovations, extension has also been defined by CHED as the systematic transfer of technology, innovation or information generated by HEIs and its partners (communities, business, and industry) to seek solutions to specific development concerns (CMO No. 52, s.2016).Â
Extension by its nature and function is therefore geared more towards high-impact sustainable community development. An extension program is to be distinguished from a community outreach program which is more of a stopgap measure, done as need arises, such as dole out assistance to communities struck by calamities or a one-time activity like coastal clean-up, blood-letting, or tree planting. An extension program consists of planned series of activities aimed to address a certain development problem and create a more significant change in the lives of people.
VISION
A center of excellence in community extension services (CECES)
MISSION
Disseminate knowledge and technologies to improve quality of life.
GOALS
Design and implement research-based community development programs and projects which impact the quality of life of people and environment; and
Strengthen the culture of community service in the institution.
OBJECTIVES
Organize through participatory needs assessment and planning, development programs/projects that reach out to communities in need especially those that are depressed and underserved;
Promote the transfer of research-based knowledge and technology in the communities;
Provide consultancy services, technical assistance, non-formal education, and trainings to partner communities, schools, industries, NGOs, LGUs and other stakeholders.
Support/facilitate extension activities on environmental conservation and protection, and disaster-preparedness;
Facilitate multi-stakeholder engagement in all community programs and services
Enhance capability of service providers/teachers for effective delivery of services and technologies;
Create Agri-Eco-Tourism Opportunities; and
Formulate and implement an effective mechanism for planning, policy-making, financing, management, monitoring and evaluation of extension programs of the institution.
Extension and Community Services Agenda
The Extension Agenda of the institution was based on the Harmonized National Research and Development Agenda of 2017-2022, National Higher Education Research Agenda-2 (NHERA 2) and Sustainable Development Goals of the Philippines 2030 (UNDPP). This is to ensure that the extension programs/projects implemented and the transfer of technology conducted to the community by the office of extension is aligned with the institutional research agenda and a product of research of both by faculty and students.Â
The Extension thrusts and priorities should be based on the institutional, provincial, regional and national thrusts such as those set by the Province of Negros Occidental, Western Visayas Regional Development Council, and NEDA. It should integrate the Sustainable Development Goals (SDGs) and the Ambisyon Natin 2040. Â
EXTENSION AND COMMUNITY SERVICES MANUALÂ
Carlos Hilado Memorial State College has an existing Extension Manual that was endorsed to the Board of Trustees with Resolution No. 20 s 2021. The manual was then recommended and subject for revision.
Through the effort of the members of Research and Extension Council of the institution the manual was reviewed and revised so that the provisions stated on the manual will surely align with National, Regional and Local Thrust of the government, VMGO, College Code and research agenda of the institution.
Extension and Community Services Manual
Process Flow for Development of Extension Program
The institution had established a process in the development of the institutional extension program/agenda. The process flow for the implementation of extension programs is stated at the pages 10-11 of the Extension manual of the Institution. Primarily it starts in consultation with the training needs assessment of the community. This is to ensure that the extension program to be conducted is a research-based project. Then training needs assessment results were presented to the partner community for more suggestions, opinions and comments for the project proposal. Next, is the formulation/making of proposal by the proponent to be presented on in-house review per campus and followed by the institutional Extension proposal in-house review.Â
After a thorough review of the proposal, the extension council then approved and endorsed the project proposal with budgetary requirement to the office of the president. After which, the office of President endorses the project proposal to the Board of Trustee. With the approval of BOT through the presence of Board resolution, the project will commence on its implementation. MOA signing will then follow between the partners LGU, community and CHMSC. In assuring the effectively and progress of the project, monitoring and evaluation comes along the process. This will be conducted every end of every quarter from the date of implementation. Upon the accomplishment of the training objective and agreement of both parties’ termination of the project will mark the end of the project with the presence of a terminal report. Below is the process flow in the development of institutional extension program.
Organization and Management
The Extension and Community Services (ECS) Division was created in 1984. It is mandated to address the concerns and needs of the community through consultancy services, technical assistance, delivery of packaged technologies, non-formal education, and trainings. Its first skills training was the Silay City Skills Training Project established on June 25, 1988 in collaboration with the Silay City Government.Â
The ECS Division falls under the Office of the Vice-President for Research and Extension. Its main task is to initiate, implement, integrate and coordinate the extension activities of the different campuses/units of the college. These extension activities are geared towards the improvement of instruction, institutional governance, and life conditions of the clientele and community it serves.
Director for Extension and Community Services
 Directs planning, implementation and evaluation of extension and other development programs to insure effective technology promotion and dissemination in target communities;Â
Coordinates with other units of the College, local government units (LGUs), regional and national government organizations, non-government organizations (NGOs) and people’s organizations (POs) to bring about complementation and partnership; andÂ
In the absence of the President or VP-R&E, represents the Extension Program in appropriate bodies/offices, chairs, faculty and staff meetings and resolves conflicts based on established policies and sound management practices.
ECS Coordinator
Supervises and monitors implementation of extension projects and activitiesÂ
Facilitates the conduct of impact assessment in all extension programs/projects under his/her college.
Extension Specialist
Assists in the planning and conduct of extension programs/projects/activities;Â
Gathers, tabulates and analyzes data needed in the ECS and helps in the interpretation of results;Â
Monitors and documents programs and activities of the ECS and does clerical tasks for the office;Â
Performs other duties that may be assigned by the immediate supervisor.
Extension Facilitator (per curricular program)
Organizes and facilitates the implementation of extension project aligned to the curricular program.Â
Submits required reports to the Coordinator related to the project.
CBMA Pangabuhian Program
Carllos Hilado Memorial State College aims to perform one of its mandated functions that is Extension, which is promoting educational, socio-cultural, and advancement by developing collaboration, relationship, and partnership with the local communities and the nearby provinces and regions.
The College of Business Management and Accountancy, CHMSC-Fortune Towne Campus sees its role in community engagement as a partner in developing small-scale entrepreneurs to help eradicate poverty and contribute to the economic growth in the community.
This paved way for the Graduate School MBA and MPA, along with six programs namely BSBA, BSE, BSOA, BSA, BSACT under the College of Business Management and Accountancy (CBMA) of Carlos Hilado Memorial State College (CHMSC)-Fortune Towne Campus to initiate the “CBMA Pangabuhian Program” to address the gaps identified among microbusiness owners in the partner community. CHMSC also forged linkages with other agencies, both public and private, to sufficiently address the needs of the target community.
Together with cooperating agencies/organizations such as the Department of Science and Technology (DOST), Association of Negros Producers (ANP), and Food Technology Department of CHMSC-Talisay Campus, the program focused on conducting livelihood skills trainings. This is how the two (2) Pangabuhian Projects were born the : Pangabuhian Project for Brgy. Igmayaan-Pandanun, Don Salvador Benedicto (Project for Unemployed Mothers) and Pangabuhian sa Kapehan for Brgy. Mailum-ilijan, Bago City (Project for Coffee Farmers).
Pangabuhian for Unemployed Mothers
Pangabuhian Project for Brgy. Igmayan-Pandanun at Don Salvador Benedicto, was implemented last August 2017 and phase 1 of the project ended this June 2022. This project is a collaborative community engagement among the different programs of the College of Business Management and Accountancy (CBMA) namely, BS in Entrepreneurship (BSE), BS in Business Administration (BSBA), BS in Accountancy (BSA), BS in Management Accounting (BSMA), BS in Information System (BSIS), BS in Office Administration (BSOA), Masters in Business Administration (MBA), and Masters in Public Administration. The project aimed to help unemployed (or underemployed) mothers earn additional income to sustain the needs of their families.Â
The outreach project was crafted based on the study “Mothers of Barangays Igmaya-an and Pandanun: Profile, Business Preference and Training Needs” (Leaded by the Extension Coordinator, Mr. Jethru Dagunan, 2017).  The study showed that the mothers were mostly middle-aged, married and high school graduates. Most of them fall within the income range of Php. 5,000.00 and below, which implies their need to find alternative sources of income to support their families. They expressed the need for additional knowledge and skills especially in venturing into business. Cooking ranked first in terms of skills they wanted to learn; hence, it was the first skills training conducted by the livelihood program.
Likewise, the planning of business was integrated in the program implementation. Simple bookkeeping, business planning followed by managing business, startup business, managing business transactions and financial reports and budgeting respectively.Â
The project focused on enhancing the skills of unemployed 50 mothers of Brgy. Igmayaan, Don Salvador Benidicto, to help them have additional income to sustain needs of their family. Strategies used were, assessment and prioritization of the needs, implementation of the interventions such as capability-building, techno demonstration and community organizing, monitoring and evaluation and impact assessment.
Monitoring and evaluation results showed that the extension projects have improved the marketing strategies of small business owners. With DOST and DTI, CHMSC-FT has helped small business owners put the appropriate label and logo on their products, which increases their brand visibility. Since the seller's contact information is on the label or packaging of the product, consumers directly contact them for more orders. Some of them also tried using Facebook as their platform in selling, but most of them need to enhance their skills in online marketing because the selling of their products was affected by the pandemic. Â One beneficiary said that learning simple bookkeeping from the training helped her a lot in doing business. Aside from starting a business, these women also found happiness in what they have done. One beneficiary mentioned that the training had improved her leadership skills even if she was only an elementary graduate. She was able to coordinate with different agencies as she tried to help her co-members and her family. "Attending CHMSC-FT's training is never a waste of time," one said.Â
The women beneficiaries of the extension projects have become empowered small business owners. The joy of the women's faces shows gratitude to the people who shared their expertise and helped them sell quality products.
However, the beneficiaries still want to learn more and attend training. They want to participate in training on planting or gardening and anything related to becoming plant entrepreneurs. They also wish to find agencies that would provide capital and help them find packaging at a lower price. Moreover, many small business owners in Don Salvador Benedicto need help in packaging and marketing their products because their income were affected by the pandemic.
Activity Conducted with Community Involvement
Pangabuhian sa Kapehan
Bago City, tagged as a second-class city in the Province of Negros Occidental, Philippine, has a total area of 40,120 hectares and a population of 177, 290 people according to the 2019 census. The City is composed of 24 barangays, 23 of which are rural and agri-aquacultural areas. Only 1 barangay comprises the urban area. The city’s geographical terrain is mainly agricultural and coastal which makes farming and fishing as the main sources of income. The City is rugged with limited infrastructure and approximately 91% or 160,988 people of the City’s population (2019 figure) live in rural areas and depend almost entirely on agriculture and aquaculture for their livelihood.
However, agriculture only accounts for 20.40% of the city’s economy and the local City’s GDP was itself just 46, 534.73 per capita in 2019 according to the City Planning and Development Office (CPDO) data. The city’s economy is heavily reliant on Internal Revenue Allotment (IRA) from commercial, institutional, tourism and agro-industries which are ultimately unsustainable. However, the Government has determined plans to develop the agriculture sector with a focus on cash crops, adding value and supporting local businesses. Increasing trade in important products such as coffee is a key pillar of the local government’s plan to raise household incomes in rural areas.
Coffee is one of the most important crops in the city, but only delivering an income of P785, 400 in 2019. Some 60% of this income goes directly to the growers, 86% of whom are smallholder farmers. Coffee is grown in 3 barangays in the city and provides a livelihood for 120 households. Robusta coffee grown in highland areas dominates production accounting for 96% of production in 2018-2019. Small amounts of Arabica coffee account for the remainder of production. The major production area (producing ~24.45 metric tons or higher per annum) is Barangay Ilijan. The remaining 2 barangays accounted for 15.04 metric tons of products in 2018 - 2019.
The Coffee Roadmap Industry 2017 – 2022 underlines that if there will be an investment in the coffee sector, this will benefit the majority of the rural population in the city and contribute positively to the nation’s implementation of the Sustainable Development Goals.
This paved way for the Graduate School along with six programs under the College of Business Management and Accountancy (CBMA) of Carlos Hilado Memorial State College (CHMSC)-Fortune Towne Campus to initiate the “Pangabuhian sa Kapehan” to address the gaps identified among coffee farmers and entrepreneurs in the Brgy. Mailum and Brgy. Ilijan, Bago City. CHMSC also forged linkages with other agencies, both public and private, to sufficiently address the needs of the target community.
The College of Business Management and Accountancy, CHMSC-Fortune Towne Campus sees its role in community engagement as a partner in developing small-scale entrepreneurs to help eradicate poverty and contribute to the economic growth in Brgy. Mailum, and Brgy Ilijan, Bago City, Negros Occidental.
 Pangabuhian sa Kapehan which started way back in July 2019 was designed to empower coffee farmers and entrepreneurs to put up their own enterprise through livelihood skills training, business management capability building, values formation, and other forms of support. Â
The primary direct beneficiaries/participants of the project are the members of the smallholder coffee growing and processing groups involved in the LGU Bago existing projects on Coffee – Cacao Industry. These are the Rafael Salas Integrated Coffee Farmers ASSOCIATION (RASICFA), Mailum Organic Village Association (MOVA) and The Friends of the Highlands Agrarian Reform Cooperative (FHARC). The members of these groups are all households involved in small-scale production of coffee, some households are involved in coffee processing but in some cases, processing has become a centralized activity of the growing and processing group.  Â
Together with cooperating agencies/organizations such as the Department of Science and Technology (DOST), the program focused on conducting livelihood skills training to 80 coffee farmers and entrepreneurs of Bgry. Mailum, and Brgy, Ilijan, Bago City. The participants were identified in coordination with the City of Agriculturist Office of Bago City. Â Of the 80 participants who participated in the training, 80% percent were able to increase their coffee production, engage in coffee business and earn additional income based on an assessment made on March 26, 2022.
For CBMA Pangabuhian Program Phase II, there are 3 new projects to be implemented this coming A.Y. 2022-2023. The focus is the expansion of the program to other barangays and the developing tourism industry of Don Salvador Benedicto and also the Entrepreneurial knowledge, skills and attitude of local microbusiness owners of the partner communities (Bago City and DSB).
Extension Projects implemented by the program under survey within the last 3-5years
Stakeholder’s participation in the formulation of the Extension Agenda
Stakeholders served as one of the pillars of a successful and effective extension programs/projects in the community. Their participation in the formulation of extension agenda is very significant in coming up with a reliable, valuable and aligned priority thrust of extension services that will serve as basis in formulating extension project proposals. A conference meeting was conducted involving the attendance of the representatives of different sectors in the community. Agreement in coming up with the extension agenda was accomplish through several of suggestions and options being laid out in the body. The matters were holistically discussed and agreed based on the existing priority thrust stated in the sustainable developmental goals of the government, existing needs of the community, available resources and probable attainability of the goal.
The Institution’s Extension Program/Agenda for the program under survey.
All of these trainings are for livelihood development through learned skills and also for family food enhanced provisions. In order to help them manage in developing their livelihood, CBMA-ECS provided trainings on project proposal making, costing of products, practical and simple bookkeeping, and others.
Participation of the administration, faculty, students and stakeholders in the planning of extension projects/activities
Involvement of Administration, Faculty, students and stakeholders in the planning of extension projects/activities of College of Business Management and Accountancy, Fortune Towne Campus is imperative. Each member constitutes the system/process in coming up with the projects based on the capability of the institution, availability of the technology to be extended and trainings needed as a result of benchmarking activities.
CHMSC-CBMA Campus Extensionists headed by Mr. Jethru Dagunan, ECS Coordinator, with Dr. Marissa S. Quezon, Dean, CBMA, on conference discussing important matters regarding Extension Programs/ProjectsÂ
Mr. Jethro Dagunan, ECS Coordinator (2018) with Prof. Arnold Posecion, Program Leader with the DSB LGU for suggestions and reactions Spearheads the conference with stakeholders
Dr. Isagani Agudo, Project leader spearheaded the consultation meeting with the City Agriculturist of Bago City, Mr. Carlito Indencia, to give his reaction and suggestions for the project Pangabuhian sa Kapehan.
Dr. Isagani Agudo and Dr. Arnold Posecion, conducted consultative meeting with DSB LGU and Bago City LGU
ECS Coordinator, Dr. Eleanor B. Koudroglou, conducted meeting with the ECS Director for the Status of the Project
Dr. Isagani Agudo and Dr. Arnold Posecion, conducted consultative meeting with DSB LGU and Bago City LGU
ECS Coordinator, Dr. Eleanor B. Koudroglou, conducted meeting with the ECS Director for the Status of the Project
Pool of Experts 2018-2020
Consultation meeting with the stakeholders, Bago City LGU and CBMA Extensionists
Extension Program has contributed to the improvement of the quality of life of the target clientele/beneficiaries. Â
Pictures showing the developed products of unemployed mothers of Don Salvador Benedicto, Negros Occidental
Unemployed Mothers of Don Salvador Benedicto, Developed Product Brand Name awarded by DOST.
DOST Awarding of Product Labels to Unemployed Mothers
Post-Training Monitoring Report (As of October 19, 2021)
The College of Business Management and Accountancy, CHMSC-Fortune Towne Campus sees its role in community engagement as a partner in developing small-scale entrepreneurs to help eradicate poverty and contribute to the economic growth in the Municipality of Don Salvador Benedicto. In response to the difficulty faced by community partners in selling their products due to the pandemic, the CBMA reached out to offer an online marketing training which consisted of 4 training sessions held on September 7, 14, 21 and 28, 2021. An initial monitoring made after almost 3 weeks showed that all of the 70 participants of the training were engaged in online marketing and improved their technical knowledge and marketing skills specifically in creating and posting a page and they were using their Facebook pages in selling their products and services. Many other micro-entrepreneurs in the municipality had requested (through their MSWD officer) to join the “Negosyo sa Don Salvador Benedicto '' page created by the CBMA Extension Specialists. As of October 19, 2021, there were already 266 local micro-entrepreneurs who were using the page and benefiting from online marketing. Please see the attached evidence of the page made by CBMA-Extension Specialists.Â
FB Page: https://www.facebook.com/groups/445042126918261
Monitoring and Evaluation of the Project
Monitoring and evaluation (M&E) is an approach to systematically measure and assess program activities and results. It consists of two different processes that always go together. Monitoring, the first step in the approach, involves the measurement and documentation of progress, achievements, and results. Evaluation, the second step, refers to the process by which the data collected during the monitoring process is analyzed and evaluated. Together, they provide the necessary data to guide strategic planning, to design and implement programs and projects, and to allocate, and re-allocate resources in better ways Monitoring is generally aimed at:Â
Determining the status of the projects to ensure that progress and output are in accordance with plans; 2. Assessing project resources to determine if these are being used efficiently and effectively and are available at the right time in the required amount;Â
Promoting coordination among participating agencies by disseminating information on the scope, schedules and problems of on-going projects;Â
Providing necessary feedback in project control so that prompt corrective measures can be instituted when required; and
Providing feedback necessary in planning and evaluating projects.
Impact Assessment of the Project
This is to be done not less than 1 year after completion to determine the effects on the quality of life of the clients.
Students’ Involvement in the Project Implementation
CBMA Faculty and Students Involvement
CHMSC-CBMA Young Extensionists Society (YES)
Extension Program is Adequately Funded
The budget for the Extension unit will be taken from MOOE of the GAA, fiduciary funds and grant-in-aids from Gas and NGOs. As per Memorandum of the DBM, 10% of the school income can be used for extension services and related activities.Â
Partner Community and Local LGUs also take part with the expenses in the implementation of the project such as the venue, the equipment used, the allowances of the partner community participating in the project activities.
The Office also indulges in partner community Product Exhibit to the market and showcase the product of the school.
Community participation in the planning, implementation, monitoring and evaluation, fund-sourcing and technology/knowledge utilizations.
ACTIVITY Â CONDUCTED WITH COMMUNITY INVOLVEMENT
Program commitment to the service of the community is truly remarkable in all projects implemented by the office of Extension of the institution. Guided by the training objective which is anchored to the VMGO of the institution, all training is designed towards the service of the community. The identified beneficiaries of the project are positive manifestations of the commitment towards community service.Â
CBMA Extensionists together hand in hand prepare for UGYON Newsletter Distribution
There is wholesome coordination between the Extension implementers and the target clientele/beneficiaries.
Stakeholders were on wholesome discussion during strategic planningÂ
Celebrating Christmas Party-Get Together with Partner community
Bago City LGU Planning and Monitoring Status of the Project
DSB LGU and Partner Community
Orientation between the Extension implementers and the target beneficiaries
Through a covenant signing, CBMA Campus Faculty, Staff and Students together with the local extension council of Bago City LGU evidently commit themselves to community service.
By affixing the signature in Memorandum of Agreement under the BOT Resolution No. 19 s. 133 for Extension Program between CHMSC & Bago City LGU signifies the commitment of both parties to the service and development and community.
Recognition Certificate were given to Carlos Hilado Memorial State College, College of Business Management and Accountancy
Fortune Town Campus by DSB LGU and Bago City LGU
Best Practices
CBMA UGYON Newsletter
CBMA Extensionists together hand in hand prepare for UGYON Newsletter Distribution
Young Extensionists Society (YES)- organized students’ group for extension activities
Conduct documentation of beneficiaries’ success story and the sharing of feedback of the impact assessment results to the partner community.
Involvement of our student in project implementation, Mrs. Maricel Gonzales, MBA Student, the Resource Speaker ofÂ
Online Marketing Training
REICO -Research, Extension and IP Council Meeting
For the Sustainability of the projects CHMSU-Fortune Towne Campus continue to support the partner community.Â
Strategic Plan 2015-2019
Strategic Plan 2020-2024
Extension and Community Services Work Procedures
Extension Management Office Personnel
Extension Manual
Extension Manual
ECS Agenda
BSA Description of the Complementation of the Curricular Program
BSBA Description of the Complementation of the Curricular Program
BSOA Description of the Complementation of the Curricular Program
MOA and Proposals
MOA
Project Proposals
Planning of the Project
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Faculty and Student's Involvement
CBMA Pangabuhian Program
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Ugyon-2017-2021
Ugyon-2018-2021
Extension and Community Services Office
JO Appointment 2018
JO Appointment
Budget Allocation 2018-2021
Extension Office
 Project Proposal
Purchased Request
Office Order No, 7, s. 2021
Job Order Contract
Training and Materials
Business Planning (Dr. Del Castillo)
Values Formation (Dr. Quezon)
Start Your Own Business Venture (Dr. Hisole)
Welding Processing (Danilo Camacho)
Simple Bookkeeping (Dr. Magada)
Culinary Modules
Impact Assessment
Awards
Impact Assessment Focus Group Questions
Impact Assessment
Impact Assessment Results DSB Project
Letter to College President
Statement of Profit Loss and Impact Assessment survey
Product Transfer Technologies
Impact Assessment of Pangabuhian Project for Brgy. Igmayaan-Pandanun, Bago City
Impact Assessment Activity October 2019
Impact Assessment of Pangabuhian sa Kapehan Project
Monitoring and Evaluation
Assessment and Evaluation of Pangabuhian Projects and Sustainable Livelihood Projects of Women
Online Marketing Training Don Salvador Benedicto
Online Marketing Training Pangabuhian sa Kapehan Project
Project Status Report
DSB Online Monitoring and Evaluation as of October 19, 2021
Project Monitoring and Accomplishment Report
Training Evaluation Results
Training Evaluation Tools and Results 2018-2021
MFO4 A Training on Food Safety Package
Project Monitoring and Accomplishment Report
DSB Online Monitoring and Evaluation as of October 19, 2021
Extension Summary of Training Evaluation Results
Re-Planning for New Project for Farmers Association in Bago City
Consultation Meeting for Pending Activities 2020
Re-Planning Activity
In-House Review
REICO
CBMA New Project
Recognition Received
Extension Unit Compliance Report