Front Of House Manual
This manual establishes standardized procedures and service guidelines to ensure every team member upholds the quality and brand values of Chickita in all guest interactions.
Back Of House Manual
This BOH Manual serves as a guide for all kitchen team members to understand and follow the basic standards of kitchen operations.
Hygiene Manual
This document outlines the standard hygiene requirements for Front of House, Back of House, and Bar operations. All staff are required to adhere to these standards, and HQ will conduct regular audits to ensure compliance and consistency.