Everyone should have been given a training booklet at orientation. If you did not receive one, or need a replacement, message your HR Director on Band.

Your booklet is your responsibility. You are expected to know & understand our policies & procedures. You are expected to read through the entirety of the booklet & you will be held accountable to its contents. The purpose of the booklet is to keep everyone under the same policies for decent & orderly business. We are not joining you, you are joining us. We want to give you the information that we think would be most helpful for you, as you seek to accomplish your goal of receiving hours consistently, by becoming an excellent member of this team. Your booklet contains an introduction section, a quick reference guide, team resources & QR codes, and a training overview. The QR codes are available on this Team Member website as well.

Your training is self guided.  Our booklet gives you a visual representation of what areas you need to learn. There are training sections for FOH & BOH. At the end of your shifts, after you have learned a new area, ask the Shift Lead for feedback & to sign your booklet, to confirm you have a basic ability & understanding of the expectations of any newly learned positions. 

I don't expect all of the Shift Leads to know what you still need to learn. It will be you, who is responsible for communicating with the Shift Leads regarding what you still need to learn, at the start of your shifts.

Training will be completed through our Pathway 2.0 app, as well as in person. The Pathway 2.0 app, contains information that might not be covered in your in person training. If you have any difficulty with your app or assignments, feel free to reach out to your HR Director on Band.