The Natural Resources Center
7413 County House Road
Auburn, New York 13021
315.252.0920
Owasco Lake Entrance from Emerson Park
Auburn, New York
The Cayuga County Water and Sewer Authority's mission is to provide Cayuga County with quality water and sewer services. The Authority wishes to be customer focused and driven by the needs of the people and municipalities of Cayuga County. The Authority's goal is to provide these services at a reasonable cost. The Authority also wishes to protect local resources and the environment.
For After Hours Sewer Emergencies in Fair Haven and Sterling: 315.882.8810
Report an After Hours Water or Sewer Emergency: 315.237.1505
image from vecteezy.com
Call before you dig! Contact UDig NY at least 2 business days before you start digging.
It's the law.
1.800.962.7962 or 811
Why should you call 811 before you dig? Here's why!
image from vecteezy.com
CCWSA grinder pump in Fair Haven, NY, clogged with wipes labeled "flushable".
Certain materials flushed down toilets can damage sewer systems, wastewater treatment operations, or private septic systems, even when they are labeled as flushable. Correcting the damage is expensive.
Please DO NOT flush:
diapers
baby wipes, makeup wipes, etc. (even if they say flushable)
disinfectant wipes
personal hygiene products
any paper products other than toilet paper (e.g., paper towels, facial tissues, paper napkins)
Please throw them in the trash.
Just because something can be flushed, doesn't mean it should be flushed.
Want to learn about the Cayuga Lake Protection plan? View our current projects here!
South End of Cayuga Lake
Photo by: Jonathan R. Hendricks
The current staff structure of the Cayuga County Water and Sewer Authority (CCWSA) for fiscal year 2024 includes:
One full-time Director of Operations
One full-time Office Manager
One full-time Administrative Assistant
One full-time Senior Clerk
Two full-time Water Maintenance Person(s)
One part-time Typist
One part-time Water/Sewer Maintenance Mechanic