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The Natural Resources Center
7413 County House Road
Auburn, New York 13021
315.252.0920
Cayuga Lake Protection Plan
Cayuga Lake Protection Plan
The Cayuga Lake Protection Plan is a proactive investment to safeguard the water quality,
natural beauty, and cherished lifestyle that draw families to the Finger Lakes, and preserve the lakeside lifestyle for generations to come.
Click here for more information, including the project map, FAQs, and the formal plan report.
South End of Cayuga Lake
Photo by: Jonathan R. Hendricks
Owasco Lake Entrance from Emerson Park
Auburn, New York
Our Mission Statement
Our Mission Statement
To deliver safe, reliable, and affordable water and sewer services to our customers, while protecting local resources, and preserving the environment for future generations.
Adopted: 8/20/2025
For After Hours Sewer Emergencies in Fair Haven and Sterling: 315.882.8810
Report an After Hours Water or Sewer Emergency: 315.237.1505
image from vecteezy.com
Call before you dig! Contact UDig NY at least 2 business days before you start digging.
It's the law.
1.800.962.7962 or 811
Why should you call 811 before you dig? Here's why!
image from vecteezy.com
CCWSA grinder pump in Fair Haven, NY, clogged with wipes labeled "flushable".
Certain materials flushed down toilets can damage sewer systems, wastewater treatment operations, or private septic systems, even when they are labeled as flushable. Correcting the damage is expensive.
Please DO NOT flush:
diapers
baby wipes, makeup wipes, etc. (even if they say flushable)
disinfectant wipes
personal hygiene products
any paper products other than toilet paper (e.g., paper towels, facial tissues, paper napkins)
Please throw them in the trash.
Just because something can be flushed, doesn't mean it should be flushed.
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