Clinician Instructions

Helpful Links -Siggie- | -Making Calls with Clinic Caller ID- |

Step 1

Android/IPhone Users: You need to install the Hangouts Meet app for Android or Hangouts Meet for Google IPhone app in order to join a meeting from your phone

Step 2

On your phone, you will need to go to the tab at the top of this webpage which is called Meeting Rooms and then choose your room.

Step 3

If you are signed into your Achieve account, it will say "Join Meeting" see below.

If it says "What's your name?", or "Ask to join" then you are not signed in as a provider. Click on the "sign in" or "switch account". You will then have to sign in with your @achievebh.org account. If you have never signed into your @achievebh.org Google account, click here for instructions as your regular Achieve password will NOT work.

Once signed in, click the Join Meeting button

Step 4

Now you will be in the meeting. When a client attempts to join the room, you should see the clients name pop up and their phone number asking for approval. You should hit Admit if the room is empty. If you are still seeing a prior client who is in the room, you should write down the number of the client attempting to enter and then hit Deny entry. See example below.

The client may then try a couple minutes later but most likely you will have to call them back which.

For best practices on how to call clients, see this page here.

Please note that while each meeting room comes with an audio dial-in and PIN number, this should NOT be given to clients for individual psychotherapy session and can ONLY be used for group sessions. Doing so for individual sessions can be in violation of HIPAA standards.