💻The Chromebook Simulator shows you how to update your Chrome version in six easy steps. 

OTHER TIPS:

• Reset Chrome settings to default

• Check OS Version and Check for missing CUSD# 

  • • From the log in screen  

    • press alt + v  

    • Google Chrome Version is displayed on the top right hand side of the screen along with the serial number.

    • Asset ID: #123456 will be displayed on the top right hand side of the screen. This is the CUSD number of the Chromebook.

• If you see a message from NetRef regarding being locked out – check with your teacher.  

LOG IN ISSUES:

• Slow down and make sure you are typing your password correctly. Remember, you need to type your username followed by @capostu.org 

• If you get a prompt saying to type in your old password (you may be able to click Cancel to bypass)–click on the forgot old password option and you should see an option to proceed anyways–this should allow you into the Chromebook. 

SUPPORT SITES:

• CUSD Parent technology support