Charging Issues

Charging Issues?

• If the orange or blue light is on, but the Chromebook will not turn on, hold down the power button until the orange or blue light turns off, wait a few seconds and then turn your Chromebook back on.

• If the Chromebook doesn’t turn on after attempting step above, plug the Chromebook into a charger and check that the light turns on. Let it charge for 5 minutes if it does not turn on right away. 

• On an Acer Chromebook, if the light doesn’t turn on when you plug it in, plug the charger into the other side of the Chromebook.  Lenovo Chromebooks only have one charging port. 

• Make sure power charger is a working charger by trying another charger. 

• If the power charger is not charging, unplug the charger then wait 5 seconds, then plug in again. Sometimes the power charger needs to  be rebooted.

• If power outlets are still not working: Staff - submit a radar ticket.  Student/Parent contact your teacher.

Other troubleshooting tips:

• Power adapter - Make sure the connection to the wall and the power brick are securely attached.

• Try a different outlet.

• Make sure your surge protector/power strip is turned on.

• You may need to wait a few minutes for the battery to charge the Chromebook after plugging it in before it will turn on.