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Day to Day Operations: Inside Your Tractor
When a shipper or receiver exceeds the allotted time for loading or unloading, Detention Payments are incurred. Each customer's detention terms vary, depending on their specific contract with our company. Sometimes, while dealing with Third-Party Logistics (3PLs), our company may lack the specific language of the shipper or receiver's contract. However, the industry standard for loading or unloading is two hours, and we enforce our detention policy based on this standard.
To substantiate a driver's claim for detention payment, we require proof. If we can verify the claim, we can usually obtain payment from the customer, although it may involve additional effort.
As proof of payment owed, our company will accept the in and out times recorded on the Bill of Lading and signed by a facility employee.
The Bright Trucking Detention Policy
Driver Pay: Drivers receive 50% of the amount collected from the customer for detention time.
Driver Responsibilities: To be eligible for detention payment, drivers must:
Submit a Comm 4-Detention Notification at least 30 minutes before entering detention.
Log a duty status change at the facility before their scheduled appointment time.*
Request the in and out times to be written on the Bill of Lading (BOL) and signed by a facility employee.
In instances where facilities have a policy of not writing in and out times on BOLs, drivers may write these times on the BOL themselves if the first two qualifiers have been met and they have requested the facility to write the times but have been refused. If all of the above requirements are met, Bright Trucking will pay detention to the driver.
* If necessary, Fleet Managers can use the duty status change recorded in the truck's history in the Fleet View Section of the Motive FMS to verify the driver's location at the time of check-in.
When a Tire or Mechanical Maintenance event occurs, 1) complete a Comm 8 or 9 and 2) attach at least two photos of the repair area to the associated load in the LoadOps TMS driver app. 3) Make sure all maintenance paperwork includes the accurate vehicle mileage and 4) upload the receipts to the app, adding compliance documentation (like DOT inspections, alignment reports, etc.) if needed.
Lumpers can be paid through either an EFS money code or your assigned company business credit card. To submit a request for a lumper payment, use Comm 5-Lumper. Your FM will respond with either an EFS money code or confirmation that your CC card has been unlocked for lumper payment. Always submit receipts for lumpers through the LoadOps TMS driver application. Ensure you obtain a receipt with the following information before leaving any delivery site where a lumper is required:
Date of transaction
PO# or LD#
Amount of lumper
Name of lumper service or the lumper service's tax ID clearly visible
In the event of overages, damages, or shortages in freight, ensure that the specific discrepancy is clearly noted on the Bill of Lading (BOL). The notation from the receiving facility should include the following information:
Item Number
Quantity of items over, short, or damaged
It is crucial to always take clear and descriptive pictures of damaged or refused freight. These pictures should be uploaded to the LoadOps TMS and attached to the appropriate load. Additionally, a Comm 6-OS&D should always be submitted to ensure that a formal record of the discrepancy is created.
If a driver shows up during a shipper's non-operating hours and has available hours, we can usually reschedule them for a different load. In certain cases, the driver's hours may only allow us to arrange a pickup the following day. However, if the appointment is for delivery and the driver is rescheduled for an appointment two or more days after the original time, they will be directed to drop the loaded trailer at a nearby location and then rerouted to pick up an empty trailer and a nearby load. In such situations, mileage pay is awarded to the driver for trailer swaps. For specific details regarding mileage pay in these circumstances, please contact your assigned FM.
In the event that a substantial portion or the entirety of a shipment is rejected by the recipient, it is likely that the shipper or company owning the goods will want the goods returned, either to be shipped or sold to another customer or stored at a warehouse location. However, if an entire or majority of an undamaged shipment is refused, it is most likely due to an error by the shipper or customer. In such cases, an additional payment will be issued to the driver, consisting of: 1) layover pay, and 2) mileage pay. Company driver mileage pay for return of refused freight is $.58/mile. In the event that an agreement cannot be reached between our company and the customer, resulting in the goods remaining in our possession, they will be classified as salvaged goods and will require disposal. Typically, the driver will be responsible for disposing of these goods. However, it is crucial to refrain from disposing of any goods unless explicit written confirmation authorizing such action is provided by your assigned FM.
During a DOT Safety Inspection:
Comply with the officer's commands.
Remain On Duty throughout the inspection.
Upload a copy of the inspection report to the LoadOps TMS driver application, attaching it to the appropriate load.
If Out of Service (OOS), immediately notify your FM.
If Not OOS but Points Incurred:
Submit the inspection report in the LoadOps TMS immediately.
Points incurred most times will require a follow-up with the issuing state to provide evidence of issue correction. These deadlines are time-sensitive.
If No Points Incurred:
Submit the inspection report in the LoadOps TMS driver application after your assigned load delivers.
Remember, prompt reporting and compliance are crucial to maintaining regulatory compliance and avoiding potential penalties.
In the event you are issued a citation, you must upload the citation into your LoadOps TMS driver application attached to the appropriate load, within 24 hours. It is the driver's responsibility to comply with all directives from the issuing authority of the citation explicitly and completely, such as but not limited to, mandated court appearances and levied fines.
Refer to The Bright Trucking Accident Policy
Refer to The Bright Trucking Drug and Alcohol Policy
There are two categories of Preventative Maintenance Repairs we perform at pre-determined intervals, Preventative Maintenance 1 (PM1) and Preventative Maintenance 2 (PM2) Repairs. Preventative Maintenance 1 Repairs mostly replace filters on the truck, oil, fuel, and cabin; with an electrical system check (batteries, altenator, starter). Engine air filters and differential oil changes are PM1 Repairs as well but performed at longer mileage intervals. For the full list see below:
Oil Change with Fluid Levels Check
Electric Systems Check
Engine Filter (Air Filter)
Fuel Filter/Water Separator
Cabin Filters/AC Filters (Front and Rear)
Differential Maintenance
There are two categories of Preventative Maintenance Repairs we perform at pre-determined intervals, Preventative Maintenance 1 (PM1) and Preventative Maintenance 2 (PM2) Repairs. PM2 Repairs mostly involve check, repair, or rotation of tire and brake systems. We check and repair trailer parts and components as part of a PM2 also.
Oil Change with Fluid Levels Check
Tire Rotation (Truck)
Tire Rotation (Trailer)
Brake Inspection
APU Oil Change/Service
Alignment
Preventative Maintenance (Trailer)
DOT Level I Safety Inspections will involve compliance checks of the following:
Qualified License
Qualified Medical Card
Qualified Endorsements
Proper Log Book Entries
DOT Level II Safety Inspections will involve compliance checks of DOT Level I and the following:
Truck Registration
Trailer Registration
Vehicle Inspection Report (Truck)
Vehicle Inspection Report (Trailer)
Full Detailed Inspection of Tractor and Trailer
Please make sure to have these documents updated in your permit book at all times. If at any time one of these documents expires or is found missing, contact your Fleet Manager immediately to request updated documentation:
Certificate of Insurance (COI)
Truck Registration (Cab Card)
Trailer Registration
Truck Vehicle Inspection Report
Trailer Vehicle Inspection Report
IFTA License
NYHUT License
Kentucky License
New Mexico License
Alcohol Permits (if, applicable)
APU Weight Exemption
Electronic Logging Device Quick Reference Guide
License/Medical Card