General questions and support:
MBLN General Questions – Sarah Jackson (sjackson@bpl.org)
Cataloging Questions – Kelly Webster (kwebster@bpl.org)
Training and Polaris Support – Elissa Cadillic (ecadillic@bpl.org)
Training and Polaris Support -- Rachael Kerr (rkerr@bpl.org)
IT Support – IT-Support@bpl.org
Include MBLN on subject line
Include all details of IT issues and preferably screenshots
Helpful Information:
To access Polaris LEAP, click HERE
To access the BPS Public Catalog, click HERE
For general questions, you can email me directly or fill out this google form or this MS form
For IT related questions involving Polaris, including troubleshooting, trouble logging in, password assistance and any other Polaris-related issues you can email: IT-Support@bpl.org
You must include MBLN in the subject line and it would be extremely helpful to include screenshots if it is something other than basic password assistance
For cataloging related queries you can email Kelly Webster: kwebster@bpl.org
For training support questions, you can email Elissa Cadillic: ecadillic@bpl.org
There are Polaris training facts and helpful information located HERE