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π 2023 Awards π
Lets all give a round of applause to David Galileo, for handling the most inbound calls this quarter! π
Your efforts have crowned you champion. Nice job, David π
β Congrats to our Hallmark of Professionalism Award Winner, Attina Zhao! β
You've earned this award for demonstrating exceptional professionalism at the Enrollment Services Contact Center, including during phone calls with students, parents, faculty, and staff. You are an example for us all. π
The Target Handle Time Award goes to the agents who were closest to meeting our target handle time goal this quarter. Nice job Gabe Bermejo and Chundey Heywood!
Thanks to your hard work, our callers were effectively serviced in a timely manner. We appreciate your consistency and dedication! π
Congrats to our Outstanding Resilience Award winners: Faith Forde, Ketssina Gachette and Rania El Frogui πͺ
This award goes to those with a proven track record of sticking through difficult calls and reaching out for help when needed.
Their resilience is not just a personal triumph; it's a testament to their commitment to excellence and their contribution to the overall success of the team. π
The Helping Hand Award is dedicated to the amazing members of our team who continuously go the extra mile by assisting their fellow colleagues on Sling and other platforms.
The nominees were Afsana Ahmed, Attina Zhao, Astrid Valdez, Faith Forde, Gabe Bermejo and Wenzhen Li.
Congrats to our nominees! π
Your ability to inspire, motivate, and empower others is truly remarkable. We look forward to witnessing your continued success π
Shoutout to all our nominees Arvika Fatima Jean, Ashley Sosa, Astrid Valdez, Iraylin Tejada, Jasmin McClellan, Lewis Nunez, Mia Pinto, Michelle Peguero, and Wenzhen Li.
Your dedication and expertise truly shine in the Enrollment Services Contact Center realm. Thanks to each of you for setting high standards and inspiring us all ππ
Β π Our Wise One Nominees! π
Congratulations to Afsana Ahmed, Attina Zhao, Ayinde Ricco, Faith Forde, Gabe Bermejo, Iraylin Tejada, and Wenzhen Li.
Thank you for keeping us entertained and spreading positivity by sharing entertaining GIFs with the team! π
Special thanks to our GIF-Y award nominees Iraylin Tejada, Jasmin McClellan, and Sidra Adil.
β¨ Cheers to our wonderful Customer Experience Champions, Wenzhen Li and Chundey Heywood! π₯
These agents consistently deliver exceptional customer service to our callers. Nice work! π₯³
The Social Butterfly award recognizes the individual who excels at fostering positive connections and spreading joy across our digital community with charm and enthusiasm. π¦β¨
And a big shout out to the honorable nominees for this award: Ashley Sosa, Ayinde Ricco, Gabe Bermejo, Iraylin Tejada, Lewis Nunez, Maria Jaimes, Michelle Peguero and Mina Vallos! π
Thank you for going above and beyond to support the team. Your ability to tackle technological challenges with a positive attitude and a solution-oriented approach is truly commendable!
Shoutout to our Nominees Ayinde Ricco and Ivana Andre! π
This award celebrates those who embody curiosity, persistence, and a passion for learning. Your dedication to expanding knowledge and fostering growth is undeniably inspiring!
π Cheers to Our Wonder Whiz Award Nominees! π
Afsana Ahmed, Astrid Valdez, Ayinde Ricco, Chundey Heywood, Jasmin McClellan, Ketssina Gachette, and Wenzhen Li.
These agents are recognized for completing the highest amount of call log forms.
Nice job Ayinde Ricco and Astrid Valdez π
A big thank you to our Translation Champions: Astrid Valdez, Edelin Contreras, and Maria Jaimes who provide Spanish translation services to our callers.
We could not do it without you! π
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