Safety & Escalation Cheat Sheet updated—use the latest steps.
This hub contains OMHC workflows, SOPs, forms, and quick links for therapy, groups, medication management, and MAT. Use the tiles for service pages and the bottom bar for high-frequency links. No PHI should be entered on this page.
This hub contains OMHC workflows, SOPs, forms, and quick links for therapy, groups, medication management, and MAT. Use the tiles for service pages and the bottom bar for high-frequency links. No PHI should be entered on this page.
Announcements/ Latest updates
Announcements/ Latest updates
Our Philosophy
Our Philosophy
We deliver person-centered, evidence-based care. Staff model health promotion, skill-building, and collaborative decision-making. Every visit should tie back to the treatment plan, document medical necessity, and include follow-up actions.
SOP Updates (Monthly)
SOP Updates (Monthly)
OMHC SOP changes are posted during the first week of each month. Review and acknowledge in the SOP Log.
Safety and Escalation Callout
Safety and Escalation Callout
Use the latest Safety & Escalation Cheat Sheet for any risk situations. Follow the on-call tree and complete an Incident Report within 24 hours.
Eligibility & Admission (How to Start a Case)
Eligibility & Admission (How to Start a Case)
Referral intake → Complete New Patient Registration Form → Verify insurance in Availity → document benefits Authourization in ICANotes.
Intake scheduling → Send consent packet via ICANotes; schedule 90791/90791 within 7 days. Make sure to send Consent Forms and Clinical Assessment Forms
First 30 days → Complete 90791 + treatment plan; coordinate PRP if indicated; set follow-ups.
Client Flow (At-a-Glance):
Client Flow (At-a-Glance):
Intake (90791/90792) → Diagnosis, risk screen, initial plan.
Therapy → Weekly/biweekly per acuity (90834/90837).
Medication Managment (99214/99213)→ Initial within 14–30 days if indicated; then every 4–12 weeks.
Groups → Offer skill-based or psychoeducation groups; document attendance + skill uptake.
Care Coordination → PRP, PCP, Probation, SUD as needed.
Documentation → Note same day; close loops on labs, referrals, and safety plans.
Team Roster
Team Roster
Oluwadara Osinubi PMHNP Click link to bio
Islammiyyah Al-Ameen PMHNP Click link to bio
Irene Nabalambe LCSW-C Click link to bio
Kadiatu Kamara MSW- Intern Click link to bio
Jennifer Pierce LCPC Click link to bio
Jacquiline Piro GPC- Intern Click link to bio
Supervision Notes/Case Conference/Team Meeting Notes
Supervision Notes/Case Conference/Team Meeting Notes
Supervision Note Template
Case Conference Template
Emergencies: Call 911.
Crisis lines: 988; Local Mobile Crisis: [link].
Internal escalation: Notify Clinical Director (O. Osinubi) → Medical Director → Executive Director.
After-hours: Follow the on-call schedule (link). Document incident in ICANotes and complete an Unusual Incident Report within 24 hours.
OMHC Policies & Procedures
OMHC Policies & Procedures
Clinical Documentation Standards (progress notes, 90791, treatment plans, timeframes)
Telehealth & GT Modifier Use
No-Show / Late Cancel / Discharge Criteria
Safety, Risk, & Duty-to-Warn
Release of Information & PHI Handling
QA: Monthly Chart Audit Tool
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