Redefining Tourism
Redefining Tourism
Embedded Files
Industry
Industry
Software as a Service (SaaS)
International Tourism
Services
Services
Business Design
Service Design
Challenge
Challenge
How might we cherry pick the best elements of international tourism to create a future destination like no other? How might we maintain that quality indefinitely?
Approach
Approach
Competitor analysis
Market research
6 workshops
3 journey maps
Service Blueprint
Process Analysis
Capability Maping
Keywords
Keywords
Journey Mapping, Market Research, Service Blueprint, Process Analysis, Capability Mapping
Disclaimer
Disclaimer
Please get in touch to receive my detailed portfolio.
Impact
Impact
Our client had a clear vision for their future service, a blueprint identifying the activities required to make it a reality, and recommendations of the organisational skills needed to make this future service a reality. Their forward direction for the next 5 years was constructed, providing clarity to a complex requirement.
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