NFON Call Recording
Phone call recording, storage and AI analytics solution for business
NFON Call Recording
Phone call recording, storage and AI analytics solution for business
SaaS call recording.
Data storage in redundant datacenters.
Recording of all agent endpoints: VoIP/DECT phones, smartphone, PC softphone and even Microsoft Teams.
Crucial for MIFIDII/GDPR compliance.
Continuous recording
Data compression and encryption
Playback in PowerPlay Web
Recording export
Reporting and analytics
ASC technology
Flexible QA analytics system for voice calls
AI call transcription
Automated AI call quality analysis with validation based on question templates
Applicable to Neorecording data as well as any historical recording files from other sources