Frequently Asked Questions

We get lots of great questions from teachers regarding iPads in the classroom. Our FAQs are below. Don't see an answer to something you're wondering? Click here to send an email to BPS TIS and we'll get back to you soon!

What cases do you recommend?

There is no perfect answer for this! Things we look for are durability, screen protection and cases that don't block important features such as the headphone jack, volume buttons, camera and microphone. Some of our favorites include Gumdrop and Rug-Ed.

What styluses do you recommend?

Again, this depends on a teacher's preference and budget. Incredibly cheap styluses are not great quality, and often cause frustration and need to be replaced often, but you can get a large quantity of them for little money. Some that we like are these by Friendly Swede, or these stylus pencils.

How do I charge multiple iPads with no charging cart?

A multi-port USB charger is a great way to charge multiple iPads easily, without purchasing a bulky and expensive charging cart. However, it's important to be sure you're using a quality USB charger; cheap ones will not charge iPads correctly and may even cause a fire. We recommend this 10-port charger. Many teachers store these simply using file folder organizers, dish racks or small shelving units.

How do I select apps for my classroom iPads?

​Always consider the purpose - what do you want your students to learn or accomplish and what is the best way to meet that goal? Your school's technology committee should be able to help you make smart selections. You can also check our iPad Apps page for ideas and guidelines for selecting apps.

How do I request an app that is not currently listed on the BPS Approved Apps spreadsheet?

​There are many apps approved for use on BPS iPads that you can find on the BPS Approved Supplemental Resources spreadsheet. If there is an app that is not listed that you think would serve an important educational purpose in your classroom, you can complete a Help Ticket to have an app reviewed and possibly added to our approved apps list.

How do I get started using Seesaw in my classroom?

Many teachers are excited to use a digital portfolio in their classroom. Click here for ways to get started with Seesaw, a perfect tool for any age group.

How do I get technical help with my iPads or other technology?

The BPS tech support team is awesome! Submit a Help Desk Ticket or email help@billingsschools.org and explain the issue, and they'll be in touch to assist you.

Why have some of my apps stopped working?

With Apple's consistent iOS updates, we are finding that some "older" apps are not compatible and are no longer working if your iPad is running an older iOS. If a newer version of the app or an update is available, send us a Help Desk Ticket and we can help you. However, if the app has not been updated recently, we often find that the app isn't compatible with newer iOS versions and will no longer work.