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Medical Care One-Stop Document This document is designed to help you navigate the healthcare system if you or a family member needs medical assistance or faces an unexpected emergency. TIP: Print or save these contact numbers on your phone it could be useful to have them with you
Medical Care One-Stop Document This document is designed to help you navigate the healthcare system if you or a family member needs medical assistance or faces an unexpected emergency. TIP: Print or save these contact numbers on your phone it could be useful to have them with you
Additional Information:
Additional Information:
All General Emergency in Spain:
All General Emergency in Spain:
Call 112 (no code needed)
Call 112 (no code needed)
Ambulance (ambulancía) and Health Emergency:
Ambulance (ambulancía) and Health Emergency:
Call 061 (or 112)
Call 061 (or 112)
Call 080 (or 112)
Call 080 (or 112)
Call 088
Call 088
The Mossos d'Esquadra are Catalonia's autonomous community police force.
They are responsible for crime investigations, crime prevention and assistance at accident scenes.
Call 092
Call 092
The Guàrdia Urbana are responsible for public order by patrollling the roads and streets.
They also look after traffic safety and control.
Call 091
Call 091
La Policía Nacional (actually Cuerpo Nacional de Policía, "National Police Corps") is the national urban police force of Spain.
These forces are under the sole authority of Spain's Ministry of the Interior.
Helplines and Organisations in Spain
Helplines and Organisations in Spain
Phone gender violence: 016 | 900 116 016
Health and pharmacy information: 900 161 161
Anti-poison and drugs helpline: 915 620 420
Child and teenage abuse: ANAR (Ayuda a Niños y Adolescentes en Riesgo) Kids helpline 900 202 010 | adults and family 600 505 152 | missing children 116 000
Suicide, crisis and support line: El Telefono de la Esperanza | 902 500 002
Drug addiction support (Fundación de Ayuda contra la Drogadicción): 900 161 515
Spanish AID/HIV foundation (Fundación Anti-Sida de España): 932 681 484
AIDS/HIV helpline: 902 424 424
Emergency vet: 963 744 731
Emergency dentist: 961 496 199
Elderly helpline: 900 222 223
In Case of Theft, Robbery or Loss
In Case of Theft, Robbery or Loss
Call after the loss of your credit cards immediately with the emergency number of your card company and let them block all cards. The companies quickly obtain new credit cards. Then contact the police to file a report.
Canceling credit cards
Mastercard: Tel. 900 971 231
Visa: Tel. 900 991 124
Amex: Tel. 900 814 500
Safety Tips
Safety Tips
Barcelona is a safe city . It is no more dangerous than any other major European city. However, you should follow a few rules of conduct so that you won't be the victim of a robbery or theft.
Use common sense, particularly in areas around Las Ramblas. Do not let yourself get diverted and look after your valuables. A wallet or phone in the back pocket is an easy target. Wear your camera/purse in the front or across your chest, not casually hung over your shoulder. Don’t leave your iPhone on the table in a restaurant. Watch your bag in a crowded metro or train. Don’t leave your purse on the seat of your car with the window open, or in the back-seat of a convertible. Avoid dark and deserted areas at night. Better to get a taxi back if you have some doubts.
You will need to carry your passport /NIE Card with you to pay with a credit card, if you do not have any other type of identification with a picture. Otherwise leave your passport at home. Make sure you have made copies and take the copies with you. Carry only the cash you really need. Take photos of your passport and NIE card on your phone. Many places accept this as ID.
Breakdown and Repairs:
Breakdown and Repairs:
FECSA - ENDESA: 900 77 00 77
AGBAR (Aigües de Barcelona): 900 700 720
Gas Natural: 900 750 750
Repsol Butano, S.A.: 901 12 12 12
Telefònica: 1002
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