Problem Statement: In the modern era of digital communication, our email inboxes are consistently flooded with promotional emails from diverse brands and businesses. While these messages may present attractive deals and discounts, they also contribute to inbox clutter, making it challenging to find important messages and organize discounts for future use. From Statista, the use of digital coupons rose in 2021, reaching 145.3 million users. However, the average coupon redemption rate in the US in 2021 was only 0.77%.
People Affected by Problem: This problem affects not only end users but also brands and retailers. End users, who are seeking ways to save money, experience inconvenience and missed savings opportunities. Brands and retailers, on the other hand, may lose potential sales due to the lack of an efficient platform connecting them with consumers actively seeking discounts.
Impact of Problem: The impact of this problem affects consumers, as it results in wasted time searching for and organizing discounts, leading to frustration and potentially abandoning purchases. For brands and retailers, it translates to missed opportunities for customer engagement and revenue generation.
"How might we...?": How might we help people efficiently organize and access discounts and coupons across various brands in a streamlined manner, addressing the frustrations they face in managing these opportunities for savings?