This program is a one-year course: Students receive hands-on experience via one semester in class and one semester in a field experience internship. The course is intended to prepare students for entry-level positions in the computer service industry and to attain the industry standard A+ Certification.

Major Topics

· Hardware & System Components

· Peripherals

· Troubleshooting

· Customer Service Techniques

· Networking

· Mobile Devices

· Articulated with Shasta College (up to 4 units may be earned)

· Industry Certification: CompTIA A+ certification

CISCO is a two-year course completed in one year, and is designed to provide students with networking theory and industry standard hands-on experience in computer networking technology. Prepares students for Industry Standard CCNA Certification.

Major Topics:

· Configuring a Network Operating System

· OSI Layers, Troubleshooting

· Sub netting IP Networks, IPV4, IPV6

· Routing Protocols (RIP, OSPF, EIGRP)

· Switching Layer 2 and Multi-Layer

· DHCP and NAT

· Access Control Lists

· WAN Protocols (PPP, HDLC, Frame Relay)

· A-G approved by CSU and UC (G – Elective)

· Articulated with Shasta College (up to 12 units may be earned)

· Industry Certification: Cisco Certified Network Associate (CCNA)