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Who can join Connect Radio?
Any business, agency or organization located within the corporate limits of the City of Atlanta who is responsible for providing safety and security for those who work in, live in or visit said location.
Is there a cost to using COMNET?
Yes, there are two cost components to a Connect Radio subscription. One being the annual subscription fee and two being the cost of the radio. Subscribers can use their own radio as long as it is compatible with the network and thus avoid the purchase cost of a new device. The annual subscription fee for 2025 is $240 and payable to the Atlanta Police Foundation. Annual fees are prorated depending on which month you initiate your subscription. Radio's can be purchased from the Atlanta Police Foundation for $750 each (while supplies last), which includes one battery, and one charger. Shoulder microphone attachments can be purchased for an additional $55. Subscribers may have more than one radio associated with their account.
What type of radio is used on Connect?
Most digital models of Motorola, EF Johnson and Harris radios are compatible with the Connect network. The preferred model, and the one sold by the Atlanta Police Foundation, is the Motorola XTS 5000 model 2. Other commonly used models are the Motorola XTS 1500, APX 900 and APX 1000.
Click HERE to access the Motorola XTS 5000 user guide.
Can I use my own radio and access Connect?
Yes, as long as the radio is compatible with the network infrastructure. Most digital models of Motorola, EF Johnson and Harris radios are compatible, but Motorola is the preferred device. Use the inquiry form on this website to see if your radio is compatible with the Connect network. Any radio to be used on the network will have to be physically programmed by a technician at the 911 center. Contact the Police Foundation to schedule programming.
How do I get a Connect radio?
The easiest way to get a radio is to purchase one from the Atlanta Police Foundation unless you already own your own compatible device. Complete and submit a new subscriber form and a representative from the Atlanta Police Foundation will contact you. The new subscriber form can be found HERE.
How do I get Connect training?
Read this website in its entirety first and if you still require additional training contact the Atlanta Police Foundation.
Does Connect work only in Atlanta?
The radio will work beyond the jurisdictional borders of the City of Atlanta, however usership and ownership of the device should have pertinent ties to the jurisdictional borders of the City of Atlanta. APD dispatch will not relay requests for support or response to other jurisdictions. Connect is intended only for use with the Atlanta Police Department.
Does my Connect radio replace the need for calling 911?
No. Although the Connect radio network is patched into the Atlanta 911 center and a dispatcher is assigned to monitor it, we always recommend calling 911 to ensure the most timely response in emergency situations.
My Connect radio is making a steady tone and I don't know why?
Connect radios are generally programmed to function only on your radios channel 1. Cycle your radio to channel 1 and look to see if the visual display says "D1 COMNET". The tone generally only occurs when the radio is cycled to an "unprogrammed " channel and it should go away once it it cycled back to the dedicated/programmed Connect channel.
If you hear a steady tone when you press the transmit button AND your radio display says "D1 COMNET", then your radio is not active on the Connect system. This can only be corrected by contacting the Atlanta Police Foundation.
How can I make contact with other participating Connect security personnel?
A list of participating Connect properties can be found HERE.
How can I pay for a Connect radio or subscription?
Click HERE to pay online for your Connect device or service.
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