IMMERSED IN THE WORLD OF HOTELS, WE SPEAK THE LANGUAGE OF A FLAG
IMMERSED IN THE WORLD OF HOTELS, WE SPEAK THE LANGUAGE OF A FLAG
We are on a mission to help independent hoteliers to level the playing field with the larger brands and chains and enable hoteliers to plug in to the global online marketplace.
Our proven track record in hotels management combined with the smart tech solutions that we offer, enable independent hotel owners to stay up-to-date with the latest technology and meet their guest needs. This results in more efficient hotel operations, increased guest wallet share, customer retention and loyalty.
We allow small- to midsize independent hotels the opportunity to take advantage of new technology that was once only available to large hotel brands with deep pockets. Using new technologies results in a better customer experience and increased guest satisfaction.
We provide hotel owners with access to powerful, modern, agile tools at an affordable rate. One of those smart solutions is a digital concierge - an artificial intelligence system that assists hotel guests. It provides limitless services if compared to any traditional method. AI-powered solution, designed to be available 24/7 and engage with the visitors at every stage of their stay. From online check-in, room upgrade services, and restaurant bookings to check-out.
This solution, along with the others we offer to our clients, has proven to show increased revenue and customer loyalty.
Only a small percentage of independent hoteliers use revenue management strategies and thus limit their revenue-generating potential. Hotels can benefit from much more than just increased room revenue.
We help to optimise all offerings as part of your revenue management strategy. This includes restaurant reservations, meeting spaces, and spa appointments to name a few.
We are firm believers that the best way for hotels to maximise their revenue is by embracing software and technology. Revenue Management Systems work 24/7, 365 days a year to analyse huge amounts of data at speed. They combine all available internal and external data to forecast demand and calculate the optimal rates for your rooms. This automation replaces a huge amount of manual work for your revenue manager, allowing them to focus on more strategic aspects of revenue management.
Centralised purchasing power is well established practice in the large hotel chains. However, small independent hotels are missing out in this regard.
Without robust systems in place this leads to a very high number of purchase orders and goods receipts, all of which are hard to control and the matching of orders, deliveries and invoices can become very complex, adding to transaction costs.
Combining spend from all our locations allows us to improve pricing and service from contracted suppliers for our clients.
Also, we use technology that helps to automate much of the above mentioned processes, streamlining the purchase process to a smaller number of larger orders that can be processed more easily and at lower cost per transaction. This system adds a layer of visibility over the mountain of data generated in a typical hotel, facilitating the analysis of spend, margins, supplier quality and other management information that can help to boost profit.
Your online credibility plays an important role in your guest’s purchase decision.
Establishing a strong online presence is crucial for hotels that want to remain relevant and attract younger customer demographics.
Implementing ESG is typically perceived to require high investments. At Moonbird we ensure that your daily hotel operations comply with ESG standards in a cost efficient way.
The smart SaaS tech solutions allow to cut down on IT costs, maintenance, infrastructure, manpower, training of staff, etc, which means that the hoteliers can get faster returns on their investments.