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You will learn about administration in the workplace and workplace legislation affecting employees. You will also develop customer care skills and learn how to organise and support events. The course covers a range of IT applications such as word processing, spreadsheets, databases and desktop publishing.
What's in the Couse?
What's in the Couse?
Administrative Practices
Administrative Practices
In this unit you will learn about:
Administrative tasks needed to organise and support small-scale events
Key workplace legislation affecting employees
Good customer care
Assessment
Assessment
TBC
IT Solutions for Administrators
IT Solutions for Administrators
In this unit you will learn how to:
Use word processing applications to create and edit business documents
Use spreadsheets and databases applications to manage information
Organise and process information in administrative situations
Assessment
Assessment
TBC
Communication in Administration
Communication in Administration
In this unit you will learn how to:
Collect and share information from the internet and intranet
Prepare information using multimedia and desktop publishing
Assessment
Assessment
Add info
SQA Assessment
SQA Assessment
Each unit has an SQA assessment that you must pass to get an overall N4 award. There is also an Added Value Unit that must be completed at the end of the course to fully demonstrate your understanding of the N4 course.
Unit Assessments
Unit Assessments
You will be issued with official SQA assessments (which combines the three topics of the course), and school based assessments to further monitor your progress.
Administrative Practices
You must pass 6 out of 7 assessment standards
IT Solutions for Administrators
You must pass 8 out of 10 assessment standards
Communication in Administration
You must pass 4 out of 5 assessment standards
Added Value Assignment
Added Value Assignment
The Added Value Assignment is usually completed at the end of the N4 course (usually completed in March). This assessment will require you to:
Plan and prepare documentation to a given brief
Use previously created documents to complete your task
Additional Information / Resources
Additional Information / Resources
BrightRed (aimed at N5, but useful for some N4 content)
Progression
Progression
Pupils who successfully pass the National 4 Administration & IT course could go on to study the following:
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