Embedded Files
This page contains information for servicing Navy FCU locations
This page contains information for servicing Navy FCU locations
General Information
General Information
Contact: NFCU Helpdesk 703-206-4357
Locks: Kaba Mas - NOT SERVICED BY ARCA
Connection Type: Serial RS232
Coin: No
Software
Software
Software: Encore
Middleware: CFM w/ NORM
SMTP Information
SMTP Information
Server: 10.1.10.92
port: 25
Domain: nfcu.net
CM18x Configuration (all units)
CM18x Configuration (all units)
Protocol: CM18T 12/12
LAN Simplified: on
Enable Cash Flow Monitoring: tools>setup>unit>CFM: Turn CFM ON
Software Reset Procedure
Software Reset Procedure
1) Clear error from recycler
2) Powercycle recycler and wait for recovery to complete
3) Powercycle NORM
4) Perform CDR test in CFM
5) Test in Encore
Additional Information
Additional Information
All Navy FCU calls should come from the Navy Helpdesk
Calls needing base access require a Navy Internal Helpdesk ticket number (IMxxxxx)
Lock issues at Navy FCU are handled by the security vendor - Botad Security
Veriphone keypads are not serviced by ARCA
Navy FCU install procedure can be downloaded HERE
Helpful Pics
Helpful Pics
Connection Diagram
NORM
Keypad
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