Contact: ATM Services 479-770-1902
Locks: Tecno
Connection Type: Serial RS232
Coin: No
Software: Encore
Middleware: CFM w/ NORM
Server: smtp.arvest.com
Port: 25
Domain: arvest.com
Add to Addresses: abg-atmservices-dg@arvest.com
Protocol: CM18T 12/12
LAN Simplified: on
1) Clear error from recycler and powercycle unit
2) powercycle NORM
3) perform CDR Test in CFM
4) Test SW
Arvest Helpdesk performs first line troubleshooting
Arvest calls are automatically dispatches, no phone contact with sites/end-user