Mental Health Referrals and Resources

Northshore School District is committed to the well-being of our students, staff, and families to create a safe and healthy learning environment. In support of our ongoing commitment, we partnered with Care Solace to provide an additional layer of care for our community.

Care Solace helps individuals find mental health care providers and substance use treatment centers. Their Care Companion™ team is available 24 hours per day, 7 days per week, and 365 days per year to quickly connect you to carefully verified providers in your community.

Students, staff, and families may access Care Solace services in two ways:

• Call (888) 515-0595 at any time. Support is available in 200+ languages. A dedicated Care Companion™ will help you every step of the way to research options, secure appointments, and follow up to make sure it is a good fit.

• For an anonymous search, answer a few questions to get matched with an extensive list of care providers at www.caresolace.com/nsd.

Care Solace is now available for use at no cost to you. They will connect you with providers accepting all medical insurances, including Medicaid, Medicare, and sliding scale options for those without insurance. All information entered on the Care Solace tool is completely confidential and securely stored.

Please note, this service is an optional resource available by choice and is not mandatory to use. Care Solace is not an emergency response service or mental health services provider. In the event of a life-threatening emergency, please call 9-1-1 or the National Suicide Hotline 9-8-8.

If you are interested in counseling-related services for your child, yourself, or another family member, please contact Care Solace for valuable assistance. This is a complimentary resource provided by Northshore School District 417.

Seattle Children's hosts Washington’s Mental Health Referral Service for Children and Teens

How to Use the Mental Health Referral Service

Have your insurance card handy and helpful information about your child’s diagnosis or needs.

Call 833-303-5437 Monday to Friday, 8 a.m. to 5 p.m.

Or, complete an online request and a referral specialist will call you.

The referral specialist will ask about your child’s mental health needs, health insurance plan and where you live.

Then, they will research mental health providers in your area with a goal of finding at least 2 providers that meet your family’s need and have openings. Then they will give you details on how to contact the providers they find.

They will also send the referral suggestions to your primary care provider.

A few weeks after that, they’ll call to see if you were able to make an appointment with the referrals we provided. If you do not have an appointment yet, they will talk about any problems you are having. If needed, they will link you with another provider.

Please click on the above image to be taken to our district's comprehensive list of 

Mental Health Resources