Video support
for Andivi Hotel Software
Installation instructions
Pred-nastavitve
1. How to copy files on your computer
- Copy all program files in folder NDV-SW2.1._software from USB or CD to your computer
2. Installing the Andivi Hotel software on your computer
- Run the .exe file on the disk and follow installation instructions
- WARNING: Copy all program files from the USB or CD to the shared folder and install program on any partition of your computer, but not to your local C drive.
If there is only one local disk drive, you must create a new partition!
3. How to start the program
- You will find an icon for Hotel Lock manage 8.12 on your computer desktop
- Run the program by right-clicking on the icon and selecting: "Run as an administrator"
- Default user name (login name): 123
- Default password: 123
- After successfully logging in, you can change the password and username
Basic settings and general use of program
4. Settings: type of room, floor and building
- Settings are pre-configured and can be changed
- Based on these settings, in the next step, we create rooms
5. Room settings
- Based on how you set the rooms here, the icons will appear in the basic window
- You can add rooms individually ("Add") or add multiple rooms with the same properties at once ("Bulk add")
- If you add more identical rooms and select several different floors and set the number NO: 1 - 20 rooms, 20 identical rooms will be created in each of the selected floors.
- Inside the same building and the same floor, the room number can not be repeated (for example: two rooms can not have room code: 101)
- In case that the room lock is a common room (example: wellness, fitness, meeting room, corridor, ...), it is necessary to set the maximum card to a larger number (e.g. 100) or to edit the room access. See video 11)
- The room code can be up to a maximum of 10 characters
6. Guest Countries set up
- See how to add countries from which guests come
- These countries can then be selected in the selection menu when entering a new guest (check-in)
7. Read card and Disable card
- Note: When you want to delete data from guest card, it needs to be check out first.
Managing project data
8. How to make back up for the project data (Back up)!
- It is very important to create a backup copy of the project.
- We recommend that you create a backup copy of the project and store it in a safe place. In the event of technical difficulties this copy will allow for a quick system restoration.
9. Project data recovery
- Locate the file - the folder where you have saved backup copy and import it into the system
Programming: Electronic door lock NDV / Card reader NDV-WRFIDk / Card holder NDV-ESS2
10. How to make set up cards for a specific room
- System card: Lock programming card, used to write system codes onto the locks.
- Setup card: for a specific lock/room; during card creation choose specifically which room is the Setup Card issued for. When the card is created it contains various information, such as the password, time, room number, etc.
Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.
11. How to make set up cards for common areas
- When you make setup card, you have to select access lock and access area (building access / floor access / hotel access)
- The lock will allow access to the common space for all cards in the selected area
Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.
12. Electronic door lock programming
- Lock programming procedure
1. Hold the System card up to the lock. The lock beeps and a blue light appears.
2. Hold the System card up to the lock again. The lock beeps and the light begins to flash red/blue.
3. Now, hold up the Setup card that matches the number of this specific room (e.g. room number 101). The lock beeps and the blue light flashes for a short time. At the end the lock beeps two times.
The lock is ready for use.
- When programming the Setup card, current date and time are entered into the card. To retain the correct date and time, this card must immediately be used to program a lock.
- Card reader NDV-WRFIDk and card holder NDV-ESS2 are programmed in the same way as lock.
Managing Guest Access
13. Check in
- Adding a guest to the selected room can be done in 4 ways:
- right click on the selected room and selecting the Independent chenckIn
- by clicking on the icon in the upper line FIT In
- by clicking Front-management in the upper line and selecting Independent checkIN
- with the command F2 on the keyboard
Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.
14. Check out
- When checking out the guest and deleting card data, as shown in the video, you need to have a guest card on the NDV-E1 card encoder!
- After Check out, the data about guest and access is completely deleted from the card.
15. Change room and Extend stay
- When changing room or departure date, as shown in the video, you need to have a guest card on the NDV-E1 card encoder!
16. Add additional key card
- Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.
Staff management
17. How to add employee titles
- Some titles are already pre-configured but can be changed and added.
18. How to add stuff members and how to make staff access cards
- Staff who will have cards with access to the different rooms / floors should be added to the system
- Staff emplID: employee number must contain the prefix P and any number
19. Example: How to make a master card
Cards for the Stuff members:
- Floor card - Open all (or selected) room locks on a specific floor
- Supervisor card - Open all locks on a specific floors
- Master Card - Opens all locks that are not locked manually
- Emergency card - Opens all locks even if manually locked from inside. This card is intended for use in emergencies. It is advisable to store the card in an accessible place for the staff in charge of emergencies
- Temporary card - opens the lock only once
Index
Installation Instructions
Before you set up the program (Pre-settings)
VIDEO 1: How to copy files on your computer
VIDEO 2: Installing the Andivi Hotel software on your computer
VIDEO 3: How to start the program
Basic settings and general use of program
VIDEO 4: Settings: type of room, floor and building
VIDEO 5: Room settings
VIDEO 6: Guest Countries set up
VIDEO 7: Read card and Disable card
Managing project data
VIDEO 8: How to make back up for the project data
VIDEO 9: Project data recovery
Programming: Electronic door lock NDV / Card reader NDV-WRFIDk / Card holder NDV-ESS2
VIDEO 10: How to make set up cards for a specific room
VIDEO 11: How to make set up cards for common areas (Fitness, Spa, Meeting room, Corridor, ...)
VIDEO 12: Electronic door lock programming
Managing Guest Access
VIDEO 13: Check in
VIDEO 14: Check out
VIDEO 15: Change room and Extend stay
VIDEO 16: Add additional key card
Staff management
VIDEO 17: How to add employee titles
VIDEO 18: How to add stuff members and how to make staff access cards
VIDEO 19: Example: How to make a master card