Video support

for Andivi Hotel Software

Installation instructions

Pred-nastavitve

1. How to copy files on your computer

Video0-kopiranje na disk.mp4
  • Copy all program files in folder NDV-SW2.1._software from USB or CD to your computer


2. Installing the Andivi Hotel software on your computer

Video1-instalation software.mp4
  • Run the .exe file on the disk and follow installation instructions
  • WARNING: Copy all program files from the USB or CD to the shared folder and install program on any partition of your computer, but not to your local C drive.

If there is only one local disk drive, you must create a new partition!

3. How to start the program

Video2-zagon software.mp4
  • You will find an icon for Hotel Lock manage 8.12 on your computer desktop


  • Run the program by right-clicking on the icon and selecting: "Run as an administrator"


  • Default user name (login name): 123
  • Default password: 123


  • After successfully logging in, you can change the password and username

Basic settings and general use of program

4. Settings: type of room, floor and building

Video4-nastavitev imena hotela-zgradb,sob,nadstropij.mp4
  • Settings are pre-configured and can be changed


  • Based on these settings, in the next step, we create rooms

5. Room settings

Video5-nastavitev sob.mp4
  • Based on how you set the rooms here, the icons will appear in the basic window
  • You can add rooms individually ("Add") or add multiple rooms with the same properties at once ("Bulk add")
  • If you add more identical rooms and select several different floors and set the number NO: 1 - 20 rooms, 20 identical rooms will be created in each of the selected floors.
  • Inside the same building and the same floor, the room number can not be repeated (for example: two rooms can not have room code: 101)
  • In case that the room lock is a common room (example: wellness, fitness, meeting room, corridor, ...), it is necessary to set the maximum card to a larger number (e.g. 100) or to edit the room access. See video 11)
  • The room code can be up to a maximum of 10 characters

6. Guest Countries set up

Video9-nastavitev države gostov.mp4
  • See how to add countries from which guests come


  • These countries can then be selected in the selection menu when entering a new guest (check-in)

7. Read card and Disable card

Video16-read card and disable card.mp4
  • Note: When you want to delete data from guest card, it needs to be check out first.

Managing project data

8. How to make back up for the project data (Back up)!

Video6-backup.mp4
  • It is very important to create a backup copy of the project.


  • We recommend that you create a backup copy of the project and store it in a safe place. In the event of technical difficulties this copy will allow for a quick system restoration.


9. Project data recovery

Video7-data recovery.mp4
  • Locate the file - the folder where you have saved backup copy and import it into the system


Programming: Electronic door lock NDV / Card reader NDV-WRFIDk / Card holder NDV-ESS2

10. How to make set up cards for a specific room

Video8-set up in system kartica za programiranje kljuke.mp4
  • System card: Lock programming card, used to write system codes onto the locks.


  • Setup card: for a specific lock/room; during card creation choose specifically which room is the Setup Card issued for. When the card is created it contains various information, such as the password, time, room number, etc.


Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.

11. How to make set up cards for common areas

Video18-public room-fitness.mp4
  • When you make setup card, you have to select access lock and access area (building access / floor access / hotel access)


  • The lock will allow access to the common space for all cards in the selected area


Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.

12. Electronic door lock programming

3.2--USE System & SETUP Card to set room number into lock.mp4
  • Lock programming procedure

1. Hold the System card up to the lock. The lock beeps and a blue light appears.

2. Hold the System card up to the lock again. The lock beeps and the light begins to flash red/blue.

3. Now, hold up the Setup card that matches the number of this specific room (e.g. room number 101). The lock beeps and the blue light flashes for a short time. At the end the lock beeps two times.

The lock is ready for use.


  • When programming the Setup card, current date and time are entered into the card. To retain the correct date and time, this card must immediately be used to program a lock.


Managing Guest Access

13. Check in

Video10-dodajanje gosta v sobo A.mp4
  • Adding a guest to the selected room can be done in 4 ways:

- right click on the selected room and selecting the Independent chenckIn

- by clicking on the icon in the upper line FIT In

- by clicking Front-management in the upper line and selecting Independent checkIN

- with the command F2 on the keyboard


Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.

14. Check out

Video11-check out.mp4
  • When checking out the guest and deleting card data, as shown in the video, you need to have a guest card on the NDV-E1 card encoder!


  • After Check out, the data about guest and access is completely deleted from the card.

15. Change room and Extend stay

Video12-sprememba sobe_podaljsano bivanje.mp4
  • When changing room or departure date, as shown in the video, you need to have a guest card on the NDV-E1 card encoder!


16. Add additional key card

Video13-dodajanje dodatnega gosta v eno sobo.mp4
  • Before pressing the Make button, you have to put the blank RFID card on NDV-E1 encoder. The encoder must be paired with a blank card in order to transfer the data onto the card.


Staff management

17. How to add employee titles

Video14-dodajanje osebja.mp4
  • Some titles are already pre-configured but can be changed and added.

18. How to add stuff members and how to make staff access cards

Video15-dodajanje osebja2 in dodelitev kartice.mp4
  • Staff who will have cards with access to the different rooms / floors should be added to the system


  • Staff emplID: employee number must contain the prefix P and any number


19. Example: How to make a master card

Video17-card management_master card.mp4

Cards for the Stuff members:

  • Floor card - Open all (or selected) room locks on a specific floor
  • Supervisor card - Open all locks on a specific floors
  • Master Card - Opens all locks that are not locked manually
  • Emergency card - Opens all locks even if manually locked from inside. This card is intended for use in emergencies. It is advisable to store the card in an accessible place for the staff in charge of emergencies
  • Temporary card - opens the lock only once

Index

Installation Instructions


Before you set up the program (Pre-settings)

VIDEO 1: How to copy files on your computer

VIDEO 2: Installing the Andivi Hotel software on your computer

VIDEO 3: How to start the program


Basic settings and general use of program

VIDEO 4: Settings: type of room, floor and building

VIDEO 5: Room settings

VIDEO 6: Guest Countries set up

VIDEO 7: Read card and Disable card


Managing project data

VIDEO 8: How to make back up for the project data

VIDEO 9: Project data recovery


Programming: Electronic door lock NDV / Card reader NDV-WRFIDk / Card holder NDV-ESS2

VIDEO 10: How to make set up cards for a specific room

VIDEO 11: How to make set up cards for common areas (Fitness, Spa, Meeting room, Corridor, ...)

VIDEO 12: Electronic door lock programming


Managing Guest Access

VIDEO 13: Check in

VIDEO 14: Check out

VIDEO 15: Change room and Extend stay

VIDEO 16: Add additional key card


Staff management

VIDEO 17: How to add employee titles

VIDEO 18: How to add stuff members and how to make staff access cards

VIDEO 19: Example: How to make a master card