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Frequently Asked Questions

HotelPlanner Hoop, Operations Hours

We open 24 hours daily. Because we know flexible gig schedules matter to you. Earn early, earn big every day. Start plotting your schedules here: https://agents.agentsonly.com/schedule

I still do not have access to book my schedules in the AO Portal, can I log-in?

While waiting for your book a schedule access in the portal, you can already log-in within the hours of operations (HOOP) daily. We will also update your profile as soon as possible.

How Is The Sales Conversion/Close Rate/ KPI Calculated?

Q: How is the sales conversion/close rate calculated?
A: The sum of your completed sales over the volume of calls taken.
For example: 17 sales/100 calls would be 17% close rate.

Q: How is the prepaid conversion calculated?
A: It is the sum of the “pay now” successful reservations you have made over the sum of your completed sales.
For example: 8 prepaid/17 sales would be 47% prepaid conversion rate.

Go here to view your running performance and earnings: https://agents.agentsonly.com/insights/

Here’s How You’ll Earn From HotelPlanner

Q: How is the sales conversion/close rate calculated?
A: The sum of your completed sales over the volume of calls taken.
For example: 17 sales/100 calls would be 17% close rate.

Go here to view your running performance and earnings: https://agents.agentsonly.com/insights/

What are the best practices to earn big with HotelPlanner?

Always aim for a 5-star rating on your calls. Achieve this by concentrating on securing higher-value reservations, giving priority to prepaid bookings, and elevating your skills in attentive listening, using effective urgency statements, addressing objections skillfully, and ensuring precise reservation processing. These efforts collectively lead to minimized cancellations, resulting in increased close rates, prepaid bookings, and revenue sharing. To learn more about star rating, you may ask MAI.

Prioritize “Pay Now”. This decreases the risk of churn or cancelled bookings. Lower churn means higher payout tier and higher payout of pending earnings monthly.
Same-day booking get settled faster; our average same-day booking is at 60%.
Strategize your login pattern; during peak hours and peak days, customers call to make same-day reservations.
Zero out opportunities on cancellation such as incorrect dates, incorrect location and misleading information

Asking Chat GPT Hotel Questions

HotelPlanner has integrated Chat GPT into its platform allowing gig agents to easily search hotel questions while finding the best accommodations for the customers.

Chat GPT V.2 Update, October 2023

Chat GPT in the HotelPlanner website is now more accurate! Chat GPT on the HotelPlanner website has undergone significant improvements, boasting an impressive accuracy rate of over 80%. This enhanced version is designed to provide a more personalized and efficient user experience.
It now remembers the questions you ask and creates quick links in your next search. One of its standout features is its improved memory capabilities. Chat GPT can now remember the questions you’ve previously asked and intelligently generate quick links in your subsequent searches. This means that your interactions with Chat GPT become more seamless and productive, as it can refer back to your previous queries to offer you more tailored responses.
It uses our hotel data and information when searching. Chat GPT uses the extensive hotel data and information available on the HotelPlanner platform when conducting searches. This ensures that the recommendations and suggestions are based on the most up-to-date data, enhancing the quality and relevance of the results.

Ask wholes questions or keywords and get instant answers. Some questions may be:

Is it pet friendly? Does the hotel offer free breakfast? What time does the hotel open?

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