Owned Compan(ies) - Dickenson Interests/Dynamic Learning Services/ e-Lumen  / eLumenata®, Inc.

Baytown, TX
February 1990- July 2022

• President

• Consultant

• Professional Coach

• Sales training and support

• Trainer / Facilitator

• Instructional Designer

• Project Manager

• Program Manager

• Specializing in designing and implementing needs analysis, and instructional design and facilitation of workshops for corporate clients (Majority Fortune 500s)

• Designing and coordinating computer training applications

• Designing, training, and implementing Internet software training

• Designing workbooks and manuals for seminars and workshops

• Project Manager / Co-manager and Developer for Multi-media educational projects, e-learning applications, software and web applications

• Survey development, database integration and design for multimedia applications using blended technology

• Statistical analyses and interpretations of survey and L1-L4 evaluation results

• Business development in areas of office automation software, web applications, knowledge management applications, virtual learning applications, and event management applications

• Program and business development for development and implementation of learning models and applications in Second Life and other boutique virtual worlds / MMOs

Procurigence

Learning Environmentalist
Houston, TX
February 2017- June 2022

• Director of learning and customer care in a true matrix start up 

• Project manager over development of intranet infrastructure

• Manage infrastructure programmer(s)

• Create, manage / maintain learning sites 

• Multimedia development – storyboarding, videos, sound 

• Create / maintain admin site / project pages  

• Assist with and direct Help Desk and team 

  • Recommendations for infrastructure selection 

  • Take on some assigned tickets, based on ambiguity of placement (system or policy), reviews, expertise in assigned area, way outstanding, etc. 

  • Check on system several times throughout the week to look for issues

  • Project management / documentation / multimedia creation for Help Center content 

HelmsBriscoe - Headquarters

Director, Learning Technology (Contract, auto-renew)
Scottsdale, AZ
June 2013 - February 2016

• Associate – February 2010 – June 2013

• Systems Trainer – Houston Team, February 2010 – June 2013

• Onboarding Trainer – Houston Team, June 2010 – June 2013

• Director, Learning Technology

  • Created learning technology infrastructure in SharePoint

  • Created, managed / maintained learning sites

  • Multimedia development – storyboarding, videos, sound

  • Created / maintained admin site / project pages 

  • Assisted with and directed Help Desk and team

    • Some assigned tickets, based on ambiguity of placement (system or policy), reviews, expertise in assigned area, way outstanding, etc.

    • Quality control checks on system several times throughout the week to look for issues; respond to requests from HD team and specific leaders

    • Project management / documentation / multimedia creation for Help Center content

    • Bi-monthly meetings for technical Help Support planning and priority

  • Learning Programs

  • ReCharge

    • Created and currently delivering delivered international program for veterans to recharge their business / increase their sales

  • Onboarding

    • Initially created and delivered to all new hires

    • Assisted in redesign

    • Executed Asia-Pacific onboarding as needed

    • Performed back up coverage as needed

  • Elevate

    • Created site for content placement

    • Created admin tools

    • Facilitated groups for first six month program

  • Webinars as needed / able

    • HB Newsletter Webinar

• Documentation and Processes

  • Set standards of documentation 

  • Project management standards and processes for back up documentation and formats 

HelmsBriscoe, Houston (Independent Contract)

Trainer & Associate
Houston, TX
February 2010 - June 2013

This was a consulting project that required being working the role of Associate to have access to the systems. 

• • Associate – February 2010 – February 2016 

  • Systems Trainer – Houston Team, February 2010 – June 2013, won Trainer of the Year 

  • Onboarding and Veteran Sales Training – May 2010 – June 2013, resulted in 6,000,000.00 in unpredicted room night revenue among participating regions over 8 months. This resulted in more than 600k in revenue for the company.  

University of Houston Clear Lake

Adjunct Faculty
Houston, TX
January 1996 - May 2002

• • Designed and taught classes at the University level, both Graduate and Undergraduate; selected own texts – 

  • Educational Psychology: Theories of Learning

  • Instructional Technology: Classroom Applications

  • Instructional Technology : Authorware

  • Instructional Technology : Director

  • Communications and the Internet I: Project Management

  • Communications and the Internet II: Basic Web Design

HelixCentral, Inc.

President, Chief Architect, Project Manager
Houston, TX
December 1998 – August 2001

• • President

  • Chief Architect

  • Project management

  • Sales and marketing management

  • Business analyst

  • Instructional design

  • Course design

  • Curriculum design and integration

  • Technology overviews 

  • (Clients were Fortune 500s)

  • Programming – 

    • DHTML

    • Javascript

    • HTML

    • HelixCentral

    • Director

    • Authorware

    • Toolbook

Exxon Baytown Polymers Center

Researcher/Chemist
Baytown, TX
January 1985 – Febrary 1990

• • Research technician

  • Chemist 

  • Polymers research including physical testing of film, injection-molded products, extruded products, blow-molded products, compounding, extrusion, scanning electron microscopy, DSC, TGA analyses, experimental design, customer service, self-directed team design