University of Texas Medical Branch (UTMB)

Instructional Designer• Course Builder
Galveston, TX
June 2019 - Current

Gamification & Virtual Worlds (SHP & SON)

Designing games and gamification for UTMB School of Nursing and School of Health Professions using virtual world components (Second Life, OpenSim)

• 1. Designed multi‑platform gamified learning experiences using Second Life and OpenSim

  2. Created signature games: Treasure of the Renal Isles, Bats & Bunnies, Blood Bank Explorers

  3. Developed multimedia case assets (animated videos, postcards, comic strips, patient interviews) 

Instructional Design Leadership

• Designing The Elite Course, a comprehensive ID program for the School of Nursing

• Redesigning courses for the School of Public Health

• Built faculty and student development resources (eCamp, SHP Faculty Development, SHP Student Learning Resource Center) 

Multimedia & Technology Integration

• Produced iPad training videos that eliminated Bootcamp training needs and reduced support calls

• Specialized in iPad multimedia, Blackboard Classic and Ultra, ProctorFree, ProctorU

• Evaluated and implemented instructional technologies and software solutions

Quality Assurance & Process Architecture

• Performed QA on 60–100 Blackboard courses per semester

• Transitioned QA to a fully online workflow

• Built tracking systems for 5 course builders

• Collaborated on submission tools and process improvements

• Led credential and course standardization initiatives

• Conducted QA on multiple SON websites

Cross‑Department Collaboration & Support

• Provided customer service and technical support across departments

• Networked between programs to streamline processes and communication

• Participated in Teams projects: Flipped Classroom, New Faculty Orientation

Technical support 

• Design, convert, create, and maintain courses and their components in Blackboard Classic and Ultra

• Use of proctoring and exam software

Research Coaching & AI‑Enhanced Learning 

• Coached graduate students and faculty on research design, instrumentation, and statistics

• Integrated generative AI into educational projects

• Developed The Case of Long Covid for TEAMS training

Procurigence

Learning Environmentalist
Houston, TX
February 2017- June 2022

Leadership & Learning Architecture

• Director of learning and customer care in a matrix‑structured start‑up

• Project manager for development of the company’s intranet infrastructure

• Managed infrastructure programmer(s) and coordinated cross‑functional workflows

• Created, managed, and maintained learning sites and internal knowledge environments

Multimedia & Content Development

• Produced multimedia assets including storyboards, videos, and audio

• Created and maintained administrative sites and project pages

• Developed Help Center content: documentation, multimedia, and user‑support materials

Help Desk & Technical Operations

• Assisted with and directed Help Desk operations and team coordination

• Took on complex or ambiguous tickets requiring system, policy, or cross‑domain expertise

• Monitored systems weekly to identify issues and ensure operational stability

Systems & Infrastructure Strategy

• Provided recommendations for infrastructure selection and implementation

• Supported system evaluation, troubleshooting, and continuous improvement

• Contributed to documentation and project management for internal tools and processes

HelmsBriscoe, Houston (Independent Contract)

Trainer & Associate
Houston, TX
February 2010 - June 2013

Independent consulting engagement requiring Associate status for system access

• • Associate – February 2010 – February 2016 

  • Systems Trainer – Houston Team, February 2010 – June 2013,

    • Awarded Trainer of the Year 

  • Onboarding and Veteran Sales Training – May 2010 – June 2013

  • Designed and delivered onboarding and veteran sales programs

  • Training initiative generated $6,000,000 in unpredicted room‑night revenue across participating regions within 8 months

  • Contributed to $600,000+ in revenue for the company

University of Houston Clear Lake

Adjunct Faculty
Houston, TX
January 1996 - May 2002

Teaching & Course Design

Designed and taught graduate and undergraduate courses, selecting all texts and developing original instructional materials. Courses included:

• • Educational Psychology: Theories of Learning

  • Instructional Technology: Classroom Applications

  • Instructional Technology : Authorware

  • Instructional Technology : Director

  • Communications and the Internet I: Project Management

  • Communications and the Internet II: Basic Web Design

Exxon Baytown Polymers Center

Researcher • Chemist  

Baytown, TX • January 1985 – February 1990

Laboratory & Research Work

• Served as Research Technician and Chemist in the Polymers Division

• Conducted physical testing and analysis of polymer products, including:

  • Film

  • Injection‑molded products

  • Extruded products

  • Blow‑molded products

  • Compounded materials

Analytical Methods & Instrumentation

• Performed advanced materials analyses using:

  • Scanning Electron Microscopy (SEM)

  • Differential Scanning Calorimetry (DSC)

  • Thermogravimetric Analysis (TGA)

• Designed and executed experimental protocols for polymer characterization

Process & Team Contributions

• Supported customer service through technical analysis and product evaluation

• Participated in self‑directed team structures to improve workflow and research efficiency