A fully customizable Digital IVR Solution that allows callers to pay their bill and retrieve detailed billing and insurance information 24/7/365. Callers can even initiate payment plans.
A fully customizable Digital IVR Solution that allows callers to pay their bill and retrieve detailed billing and insurance information 24/7/365. Callers can even initiate payment plans.
The Digital Agent utilizes Deepmind's high-fidelity speech technologies to interact with callers with humanlike intonation, delivering a superlative experience for the caller.
The Digital Agent utilizes Deepmind's high-fidelity speech technologies to interact with callers with humanlike intonation, delivering a superlative experience for the caller.
Round-the-clock access equates to no hold times, no processing delays, and lower payment acceptance costs. By offering telephone access to account details and insurance billing information, you can now have the ability to automate payment processes while simultaneously reducing the number of full-time employees needed to service inbound calls. Reducing staff decreases expenses while increasing profits, without sacrificing customer support.
Round-the-clock access equates to no hold times, no processing delays, and lower payment acceptance costs. By offering telephone access to account details and insurance billing information, you can now have the ability to automate payment processes while simultaneously reducing the number of full-time employees needed to service inbound calls. Reducing staff decreases expenses while increasing profits, without sacrificing customer support.
The Digital Agent Solution offers an efficient, customer-friendly, and feature-rich caller experience. The Digital Agent integrates with your current credit card & ACH processors. ACH Processing is available through ACM if not currently existing.
The Digital Agent Solution offers an efficient, customer-friendly, and feature-rich caller experience. The Digital Agent integrates with your current credit card & ACH processors. ACH Processing is available through ACM if not currently existing.
*In addition, the Digital Collector in-house collection IVR module can be used proactively to call /text on past-due accounts, in-house, prior to being sent to your collection agency, saving hundreds of thousands of dollars in collection agency fees.
*In addition, the Digital Collector in-house collection IVR module can be used proactively to call /text on past-due accounts, in-house, prior to being sent to your collection agency, saving hundreds of thousands of dollars in collection agency fees.