The Digital Collector will programmatically call, and solicit payment on your past-due accounts, prior to submitting to 3rd-Party collections, resulting in significantly fewer accounts submitted to your collection agency.
The digital Agent provides the patient all account details, including dates of service, service location, attending physician, and payment and insurance billing details.
The Digital Collector will create payment plans, in your hospital's billing environment, eliminating future collection agency fees.
Patients appreciate being contacted by your Hospital versus a Collection Agency regarding their past-due account.
The Digital Collector has the ability to transfer calls to your internal customer service representatives.
Reduce Collection costs on past due accounts by up to 75%
Immediate access to your funds!
No Cost to Implement - Pay only for the Digital Collector's results!
Fully Managed 1st-Part Collections
Submit your monthly collection file to ACM 30-45 days before submitting it to your collection agency.
The Digital Collector will make strategically-scheduled calls, text messages, & emails weekly to the patient ,requesting payment on their past-due account.
The Digital Collector integrates with your existing credit card processor, giving you immediate access to all funds collected.
Accounts not collected by the Digital collector can be forwarded to ACM's live collection staff for further 1st-party collection efforts at rates lower than you are paying your current collection agency.
Demo Number: 475-476-1920
Reference Number: 1227126
Zip Code: 12345
Please note:
Menu option 3 gives high-level breakdown
Menu option 4 gives detailed breakdown
Payment Info for Demo:
CC: 4111 1111 1111 1111
Exp: 09-25
Security Code: 123