๐ WELCOME TO ABOUT PHASE ACADEMY
This page contains everything you need for your program โ instructions, links, documents, exam details, renewal steps, and reminders.
PLEASE! FOR THE LOVE OF ALL THINGS ๐ REVIEW THE SECTIONS BELOW AND OPEN THE DOCUMENTS FOR YOUR ENROLLMENT TYPE ... Your future self (and your instructor) will thank you ๐
๐ฅ IMPORTANT โ PLEASE READ THIS FIRST
๐ IT DEPARTMENTS LOVE BLOCKING GOOGLE LINKS (And I love my sanity) so... If you cannot open the Drive folder, Google Form, or this very page, your organization may be blocking:
Google Drive
Google Forms
Google Sites
Google Meet
Sometimes all of Google ๐
Please ask your IT department to whitelist Google links so you can access your student materials.
If you donโt, you and I will spend several days in the same conversation:
You: โIt says error.โ
Me: โIt works on my end.โ
You: โStill error.โ
Me: โDid you talk to IT?โ
You: โOh.โ ๐
โ 1. Figure out your enrollment typeย
โข Renewal Student
ย โข Exam Student
(If you're not sure Email or text me and I'll tell you :)
โ 2. Read the instructions for your enrollment type
โ 3. Download your Student Guideย
Link in the Resources section
โ 4. Make sure you can log into your IMSA Profile (below)
Everythingโresults, certificates, applicationsโlives there.
โ 5. Sign the Class Roster on Day 1
Just once. One signature. Believe in yourself.
โ 6. If a link โdoesnโt work,โ donโt panic โ check the IT section below first
Trust meโฆ 90% of the time itโs not the link ๐
Click Your Account โ Check Here First
Search your First + Last Name ONLY (Do Not Put Your Email or Company - TRUST ME :)
Reset password (make sure you click the correct reset link)
Save username + password
Link in Resources below. Each program has its own guide inside its program drive folder.
๐ต 3. Certificate Application (ALL Exam & Retests)
Click the Cert Application D&R button in your IMSA Profile
Click the + symbol near the arrow up button
Fill out the application (On employment history, not your resume! Think less is more :)
New certs โ select Seminar
Retests โ select Retake
Click save when application is complete
Check the Declaration & Release box
Click Save at the bottom of the page (or nothing will work)
NOTE: You do NOT need to print or send anything. Checking the box is enough.
In your IMSA profile, under โMy Certification Recordโ if you donโt see a Work Zone or Work Zone Equivalent :
Scroll down and Click Work Zone Equivalent
Enter the requested info
Upload your work zone certificate in PDF FORMAT (very important)
Submit
Florida students: Upload FDOT Intermediate TTC or higher.
IMSA reviews uploads once per week โ donโt panic if it doesnโt appear in your certificate record immediately.
Chrome, Edge, or Safari ONLY
Integrated camera is best
No headphones
No phones
No notes
No getting up
No off-screen reading
No wandering cats, spouses, coworkers, toddlers, or raccoons
If IA throws red warnings: Whatever you were doingโฆ stop doing it ๐
If it canโt read your ID: Send Stacey a photo โ weโll handle it.
At NOON on exam day, scroll down to Work Zone Equivalent in your course home and click the video link.
You donโt have to watch it. We already showed you how to upload your Work Zone and that's all that video is about ๐
Just play it - Or fast-forward it ๐
The exam wonโt display until you watch that video!!
Your exam window is from noon until midnight on the second day of your program.
You get 3 hours once you begin
All IMSA exams are 100 questions
Closed book (and they've always been that way despite what your buddy Bob said ๐)
๐ต 8. After Your Exam
Results take 2โ8 weeks
Posted in your IMSA Profile โ My Courses โ Completed Online Courses
Certificates take up to 8 weeks
IMSA does not mail hard copies
And most importantly:
๐ RETEST STUDENTS MUST EMAIL:
dmontes@imsasafety.org or your exam will sit ungraded forever in exam limbo.
Full PDF with images & screenshots is available in the Resources section.
If you actually reviewed and followed these instructions, got through all of it, and are prepared for your program - kudos to you ๐๐ฅณ๐ Click here to let me know you finished ๐
If something isnโt working, DON"T PANIC โ hereโs your quick, sanity-saving checklist.
FIREFOX does NOT consistently play nicely with the Integrity Advocate system.
Use Chrome or Edge for your exam.
Firefox is allowed for CLASS, but not for testing.
This means one of the following:
OR
To fix it:
Scroll to Missing Certification Application
Look at which certificate app you still owe
Complete it
Then go back to My Courses โ View My Courses
This is NOT IMSA being dramatic. Itโs your pop-up blocker.
Hereโs how:
Click the three dots at the top of your browser
Select Settings
Use the Search bar at the top of your setting window to search for Pop-Ups
Change to Allowย
Refresh the page
Click the lock icon next to the URL
Choose Permissions for this site
Scroll to Pop-ups and redirects
Set to Allow
Refresh
(NOT recommended for the exam but here are steps anyway)
Safari โ Settings
Click Websites
Click Pop-Up Windows
Find imsasafety.org
Change to Allow
After you do this, click View My Courses again and it should open immediately.
Most common reason:
Just click play โ you can fast-forward it. The exam unlocks once the system sees it was played.
Totally normal. Happens all the time.
Then: Ignore all future IA alerts about your ID. If I cleared it, itโs cleared ๐
YOUR CAMERA MUST BE ACTIVE DURING THE ENTIRETY OF YOUR EXAM OR IMSA WILL ISSUE AN AUTOMATIC FAIL!
If you don't see a small window displaying your camera view, something is wrong!!
Your camera might be used by another app
Close ALL other tabs/apps
External cameras sometimes cause issues with IA
Integrated cameras behave best
If your camera window is BLACK โ switch devices
If those things don't fix your camera issue, you're going to need a level of IT support that we can't provide.ย
If any of the following things happen:
Lose Wi-Fi
Lose power
Your screen freezes
Your exam crashes
Integrity Advocate explodes
Your dog unplugs the router
A squirrel chews a powerline
You MUST email: dmontes@imsasafety.org โฆafter you finish your exam or it will NOT get graded.
Yes, this is the third reminder. Yes, you still need it. ๐
Integrity Advocate takes screenshots when it thinks you're doing something odd.
This does NOT mean you failed. It just means:
Sit still
Stay centered in the frame
Stop looking off to the side
Donโt talk to anyone
Donโt babysit your cat/dog/children during the exam
A human review the screenshots and as long as you weren't doing something shady - it will be fine ๐
If IA gives you alerts: adjust and carry on ๐
Stay calm. That happens from time to time.
Just log back in. If it won't log you back in from where you are, close all your windows, and then log back in :)
No.ย
No you cannot.ย
Stay seated until the exam is complete.
If anything goes wrong during the exam โ TEXT ME.
If the exam doesnโt appear โ play the video.
If My Courses wonโt open โ pop-ups.
If IA hates your ID โ send it to me.
If Safari is involved โ stop using Safari.
If โMissing Informationโ appears โ finish your Cert Apps.
You've got this โค๏ธ
Good news: No exam ๐ Just 16 hours with us - no snoring please ๐๐
You attend both days, and youโre released early on Day 2 before the exam review.
๐ถ 1. Access Your IMSA Profile
Click Your Account โ Check Here First
Search your First + Last Name ONLY (Do Not Put Your Email or Company - TRUST ME :)
Reset password (make sure you click the correct reset link)
Save username + password
๐ถ 2. Complete Your Renewal Form
Must be completed within 2 business days: https://forms.gle/8MmzNdvPMGB9GvBo6
๐ PLEASE list the certification(s) you are renewing, not the program you attended.
If youโre unsure whatโs active โ email Stacey. Iโd much rather fix it now than fix it later ๐
๐ถ 3. Fees
You do NOT pay the fee. APA pays your renewal to IMSA International.
โ ๏ธ Howeverโฆ If you send any paperwork directly to IMSA instead of me, I will assume you wanted to pay it yourself ๐
๐ถ 4. After Your Renewal
You will receive an email that looks like an invoice - IT IS NOT AN INVOICE! Please don't email me all disgruntled thinking you have to pay something else. Read the thing that look like an invoice first. I already paid it for you ๐
That invoice looking document confirms that Stacey paid your fee: โName on Card: Stacey Muellerโ (that's me :)
Certificates take up to 8 weeks to finalize.
Download them from your IMSA profile when ready.
Full Renewal PDF is in the Resources section.
๐ If you cannot open a linkโฆ itโs probably not broken. Itโs your IT department.
Many organizations block:
Google Drive
Google Forms
Google Sites
Google Meet
Anything that looks like a cloud-based tool ๐ฅบ
So before assuming the link is bad:
โ Please ask your IT team to whitelist Google links.
Otherwise, we will spend several days exchanging the same messages:
You: โIt says access denied.โ
Me: โIt works on my end.โ
You: โStill not working.โ
Me: โDid you talk to IT?โ
You: โโฆOh.โ ๐
๐ Location Notes
Yes, it looks like a storage facility at first glance ๐
No, your class is NOT in a garage bay ๐
The classrooms are in the business park portion on the right
Theyโre actually pretty nice inside (if I do say so myself)
Bring your own device for the exam whenever possible ๐๐
Loaners available if necessary, but we have found that familiar devices = calmer test time ๐
We have plenty of parking, but please try to avoid parking directly in front of active suite entrances whenever possible
Big trucks to the back - especially ones with buckets
The spot directly in front of the door with my fancy graphics is mine ๐
https://forms.gle/oVmpoUZBRxkiReTL9
https://aboutphaseacademyllc.arlo.co/w/privateevent/
If you made it this far, youโre already ahead of 95% of students.
Weโre excited to have you with us! ๐ฅณ