Warranty & Claims

Warranty Cover

• Interface workflow and fit: Three months from the date your scan received

• All products: 8 months from the date of scan received

Bonus Warranty Extensions

We are passionate about improving our product, and this relies on good, regular feedback from you and your team. So we offer generous extensions on the standard warranty periods if you provide consistent feedback at fitting and reviews for all clients in the platform 🙂 Otherwise, our standard warranty applies (as above).

Submitting a Warranty Claim

Click on the button below to complete the Warranty Claims form. Instructions are provided in the video beneath, and within the form itself.

To facilitate speedy warranty investigations and processing, please ensure:

• Client Fittings and Reviews have been performed

• Feedback has been provided via Admin Portal

• You provide comprehensive responses to the questions in the form