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How do I set up my computer to use Aspen?
Aspen is cloud-based and may be accessed with any Internet connected computer anywhere. Aspen works on all major web browsers, including Firefox, Internet Explorer, or Google Chrome. Current versions of these browsers that support Aspen are noted below.
Aspen uses pop-up windows to display information including security settings, report cards, progress reports, and more. Please be sure to enable pop-ups in your pop-up blocker setting to allow these windows from Aspen.
From a PC:
On the menu bar, click on Tools button (or Tools Menu), and then click on Options.
Next, click on the Content tab.
Block pop-up windows: Uncheck this box to disable the pop-up blocker from all websites, or you can leave the box checked and click on Exceptions. Exceptions: This is a list of sites that you want to allow to display pop-ups.
To allow pop-ups from the Winchester Public Schools Aspen site, enter https://ma-winchester.myfollett.com in the box for address of website; click allow; then click Close
From a Mac:
On the menu bar, click on the Firefox menu and select Preferences.
Select the Content panel. Block pop-up windows: You can Uncheck this to disable the pop-up blocker altogether from any website, or you can leave the box checked and click on Exceptions. Exceptions: This is a list of sites that you want to allow to display pop-ups.
To allow pop-ups from the Winchester Aspen site, enter
https://ma-winchester.myfollett.com in the box for address of website;click allow; then click close.
By default, Internet Explorer displays pop-ups that appear as a result of you clicking a link or button. Pop-up Blocker blocks pop-ups that are displayed automatically (without you clicking a link or button). In order to allow pop-ups from the Aspen site to display, follow these steps:
Click the Tools button, click Pop-up Blocker, and then click Pop-up Blocker Settings. In the Address of website to allow box, type the URL for the Lexington Aspen website: https://ma-winchester.myfollett.com and then click Add.
When you are finished adding the website, click Close.
Click on the icon in the top right of the browser screen.
Select Settings and then click Show Advanced Settings at the bottom of the Settings screen.
Click on Content Settings under Privacy.
Scroll down to Pop-ups.
Choose “Allow all sites to show popups”. This will allow all exceptions from all websites.
Alternately, you can select Manage exceptions and then add the URL for the Winchester Aspen website (https://ma-winchester.myfollett.com) with the behavior Allow.
What if I can’t connect to the website?
What if I can’t connect to the website?
Aspen is available 24x7, but it will occasionally have down time for updates.
Most of these updates occur after 11:00pm.
We will post notifications in the Announcements section of the Home Page prior to these scheduled updates.
If you find you cannot connect, please try again later giving the site a full 24 hours before reporting any problems.
Please note that Winchester Public schools does not provide support for your home computer or network.
Do I have the option to change my password?
Do I have the option to change my password?
Parent/Student Portal
Parents and students can change their password in Aspen.
To change your password, login to Aspen.
Click on the triangle next to your name on the top right side of the screen.
Choose Set Preferences
Select the Security tab.
Next to the Password field, click on change.
Type in the new password and then confirm it.
Your new password must contain a minimum of six characters, begin with a capital letter and end with a number.
What should I do if I forgot my password?
What should I do if I forgot my password?
Parents and students can click on the “I forgot my password” link. A temporary password will be emailed to you. You will then login with your login id and the temporary password. A message that the password has expired will appear, and you will be instructed to create a new one. Please use the temporary password in the box for “current password”, and then create a new one that is a minimum of six-digits long and contains a capital letter and a number. Type it in again to confirm it.
Temporary passwords will be sent to the email associated to the parent/guardian that is on file with the school. You can check the email associated with the account by going to “Set Preferences” in the upper right-hand corner, and then click the ‘security’ tab. If this email is incorrect, please contact the building administrative assistant to update the email information.
I am having trouble getting in with my temporary password.
I am having trouble getting in with my temporary password.
The temporary password will be a 3 digit number with a 4 letter “word” on each side. One of the words will be in all capital letters, and the other will be in all lowercase.
After you use the password on the main login screen, you will get a notice indicating that the temporary password has expired. You will need to set a new password.
Set your new password by typing in the temporary password once more as the “current” password, then enter your new password.
You will have to use at least one capital letter and one lower-case letter. It also needs to be at least 6 characters long.
I have children attending multiple schools. Can I have one family account for all students?
I have children attending multiple schools. Can I have one family account for all students?
Yes. Your Family Portal Account will provide access to your students in all schools from the same Family Portal Account. Student accounts will only access their own information. They will not be able to access any information on siblings from their own individual accounts.
Please note that only students in grades 6-12 will appear in the portal.
How do I check what my password recovery information is?
How do I check what my password recovery information is?
Once you login you can check or update your password recovery information by selecting the Set Preferences tab in the upper right-hand corner of the screen. Then, click on the Security tab. Select a question from the drop down menu, then type in the correct answer. Once you have this set up, in the future if you forget your password and click on the "I forgot my password" link, a temporary password will be emailed to the email address associated with the family or student portal account.
Who to contact if you still have problems.
Who to contact if you still have problems.
If you encounter any problems such as being your account being disabled, not having an ID or password or forgotten passwords, please contact:
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